Spinhill Casino review
Spin Hill Casino has a British theme set in Westminster featuring Big Ben, Westminster Abbey, red telephone boxes, and London buses. As you can imagine, it is a popular iGaming platform for UK players, not just because of its theme but also because it hosts a large number of British software providers, including Playtech, Ash Gaming, Blueprint, Northern Lights, Realistic and Push Gaming. On top of this, members partake in the joys of a diverse and growing selection of 3,500+ online slots, virtual and live casino table games, scratchcards, video poker, and a series of fun bingo games.
Spin Hill Casino History
Operated by Jumpman Gaming Limited, Spin Hill Casino launched in 2019. The same company owns and operates a series of other UK online casinos. These include Jackpot Slotty, Great Britain Casino, SlotsUK, Online Casino London, and UK Slots Casino.
Spinhill Casino
100% up to £50
Code Not Required
Minimum Deposit: £10
Wagering: Bonus x65
Spin Hill Casino Licences
Jumpman Gaming Ltd operates under the Alderney Gambling Control Commission and UK Gambling Commission licensing authorities. To ensure player privacy and protection, the UKGC ensures the Spin Hill Casino platform complies with the UK National Cyber Security Centre's (NCSC) 10 steps to cyber security.
Cyber security laws include malware prevention and the use of encrypted connections when logging onto the casino interface. You will see the prefix to the URL uses HTTPS, which guarantees high-end TLS encryption. Adding to this, the privacy policy adheres to strict UK data protection laws.
Further consumer laws to protect you include keeping player balances in separate bank accounts. All terms and conditions on the site are legally binding. Plus, the support team must answer all complaints and cannot close your complaint until you agree the casino has solved your issue.
What we like
- Fun London Theme
- 3,500+ Online Games
- Popular UK Software Providers
- Sign Up Via PayPal
- No Withdrawal Limits
- UKGC and AGCC Licensing Frameworks
What we don't like
- Only email support provided
- Transaction fee for withdrawals
- No Game Provider Filters
- High Bonus Wagering Requirements
Spinhill Casino Overview
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 3,500+ |
| Software | |
|---|---|
| Owner | Jumpman Gaming Ltd |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email Support |
| Contact | Email: [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | £10 |
| Min Withdrawal | £10 |
| Withdrawal Limits | No withdrawal limits |
| Payout Timeframes | Pending Time: Up to 72 hours. E-Wallets: Up to 3 banking days. Cards: Up to 5 banking days. Bank Transfers: Up to 10 banking days. |
Spin Hill Casino Bonuses And Promotions
When you sign up, you can first claim a deposit match welcome bonus. For players who regularly deposit after the welcome bonus, you can win free spins via a Mega Reel and take part in other regular promotional deals that can earn you a bonus balance or cash wins.
Welcome Bonus
New players coming from Playcasino can claim a 100% deposit match up to £50, with a maximum bonus conversion to real funds equal to lifetime deposits, capped at £250.
*New players only, £10 minimum deposit, £50 maximum bonus, maximum bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirements, and full terms and conditions apply.
Main Bonus Rules
- Minimum Deposit: £10
- Bonus Money Wagering Requirement: 65x
- Max Bet For All Bonus Money: Not stated
- Bonuses Validity: 7 days
- Max Bonus to Real Money Conversion: Value of your lifetime deposits up to a maximum of £250. If you have not made a deposit, then the maximum conversion to real funds is £50.
Regular Bonuses
In the promotions section, there is an exciting selection of promotional offers to get through. These deals are for regular players who want to continue to play at Spin Hill after the welcome bonus.
- Code of the Week: As long as you log in weekly, the casino will offer you the Code of the Week. The code can result in Matchups, Multiplier Wheels or Free Spins.
- Turbo Reel: For every deposit you make, you can spin on the Turbo Reel and earn between 50 and 500 free spins.
- Happy Hours: Between 3 pm and 7 pm every Wednesday, there is a Happy Hour period. If you have deposited on Monday to Wednesday, you get to spin on the Mega Reel, which gives you a chance to win up to 500 free spins.
- Fluffy Fridays: Every Friday between 8 pm and 11 pm, there is a £1,000 prize pool up for grabs. You'll need to spin on Fluffy Games by Eyecon and earn points to climb the leaderboard. It's actually not that good a promotion because if you win, 65x wagering still applies.
- Network Promotions: There are regular network promotions usually featuring Games Global and partner studio games. Prize pools can be up to £500k shared across 100 to 200 winning leaderboard places. If you win, the casino pays you in real money with 0x wagering.
- Trophies: Spin Hill will give you tasks to complete, like making a deposit or playing a selected slot game. Each time you complete these tasks, you rise to a level and unlock a spin on the Mega Reel. If you get lucky, you'll land up to 500 free spins.
- Seasonal & Random Promotions: If it is Easter, Valentine's Day, Christmas, New Year or any other special occasion, you'll see new deals added to the promotions section. There are voucher and gift card giveaways and the chance to win more free spins and bonus money.
Bonus Bets Game Weights
- 100%: Slots
- 0%: Games listed under the 'Bonus Policy' section of the main terms and conditions.
- Excluded: Blackjack (all variants), Roulette (all variants), any other casino-style games and progressive jackpot slots.
Payment Methods and Payout Speeds
All payments to Spin Hill Casino are via British Pound Sterling (GBP) only. When you make a deposit, your casino balance will show immediately. Also, deposits are free of charge. A word of warning: no UK online casino can accept payments whereby the source of funds is via a credit card.
Deposits
The minimum deposit is £10.00 for most payment methods. If you use Pay By Mobile, you can deposit as little as £5.00. Deposit options available are Visa, Mastercard, Maestro, PayPal, Neteller, Skrill, Paysafecard, and Pay By Mobile.
Withdrawals
The minimum withdrawal is £10.00. Cashout options available are the same as the deposit options mentioned above, except Pay By Mobile. If you use Pay By Mobile to deposit, you will need to use one of the other deposit methods to make a withdrawal, as there is no bank transfer option available.
A huge plus point for big winners and high rollers is that there are no maximum withdrawal limits.
Important Withdrawal T&Cs
- Withdrawal Fee: £2.50 per withdrawal
- Pending time: 0 to 72 hours
- KYC Checks: Before you begin placing real money bets, you need to pass a 'Know Your Customer' check.
- Verification Process: You need to provide a government ID and proof of address. Sometimes, the casino may also ask for proof of income.
- KYC Verification Time: It takes 48 hours to verify your documents.
- Deposit Limits: The casino mentions in the FAQs that it may apply deposit limits on your account. This is part of the operator's player protection process.
Casino Games and Software Providers
There isn't a software provider filter, which, for experienced online casino players, isn't an issue. Yet, for new players, it makes it challenging to filter the wide selection of games on offer. Even the search bar doesn't allow you to search by software provider, which we find a little odd.
As we are experts in online casino gaming, we picked out a few brands we recognised. In particular, popular software providers are also found on gaming machines in UK casinos, pubs, and land-based casinos. Playn GO (WH Stores), Quickspin, 1x2 Gaming, Merkur, Playtech, Realistic, and Inspired. Other popular online casino-only brands include Evolution Gaming, Tom Horn Gaming, Pragmatic Play, Push Gaming, Red Tiger Gaming and Games Global.
Online Slots
With over 3,000 slot games, there are a ton of reel mechanics to choose from. Some of the most popular games with UK players we found almost instantly as we loaded the Casino section.
We took our time to play slot games like Big Bass Splash, Gold Blitz, Rainbow Riches Pick n Mix, 9 Pots of Gold, Starburst Galaxy, Slingo Classic, Wild Lava, Cash Truck 3 Turbo, and Spinions Game Day.
Progressive Jackpots
Spin Hill Casino has a dedicated jackpot section with a small selection of progressive jackpot slots. The best-known games that pay out reasonable-sized jackpot wins are Fluffy Favourites Jackpot, Ozwin’s Jackpots, Beat the Bobbies and Piggy Payouts. Most of these games come via the Aussie software provider Eyecon owned by Playtech.
Table Games & Other Online Games
There are both table games and scratchcard lobbies. We first decided to test the scratchcard games and found some interesting game titles. Fishin' Frenzy, Diamond Strike, Rainbow Riches Cash Cluster, and Rainbow Riches Piles of Cash. All these games derive from online slot titles.
As for table games, these appear to be mixed in with the live casino games. Thanks to our table game experts, we were still able to pick out a few standout game titles. Low Stake Roulette is perfect for budget players as are 10p Roulette and 20p Roulette games. If you are a football fan, Vinnie Jones Roulette may also be worth a try.
If you prefer to play live card games, you also have plenty of options. Spin Hill provides you with a choice of different variants of blackjack, baccarat, poker, and Hi-Lo.
Bingo Games
The dedicated bingo games section gives you a selection of ten games. Prizes are worth from £500 up to £20,000. Games include Bingo Blast, Boombox, The Jackpot Room, Animingo, Zoom Room, Country Road, and others.
Live Casino
Sifting through the live casino games and finding the various live dealer game studios was easier than we first thought it would be. Our live casino experts found that Spin Hill live casino only hosts games from Pragmatic Play Live, Authentic Gaming, Playtech, and OnAir Entertainment.
- Game Shows: Mega Wheel, Vegas Ball Bonanza, Sweet Bonanza CandyLand, Travel Fever, and The Greatest Cards Show.
- Roulette: 7's on Fire, Sticky Bandits Roulette, K-Pop Roulette, and Airwave Roulette.
- Card Games: Several variants of live blackjack, dragon tiger, poker, and baccarat.
- Dice Games: Live Sic Bo, Speed Sic Bo, and Mega Sic Bo.
- Live Casino Slots: Buffalo Blitz Live and 9 Pots of Gold.
Spin Hill Mobile Casino Review
We searched the Apple and Google Play stores, but neither offered a downloadable version of the casino. Therefore, the Spin Hill mobile casino is only accessible via web browsers.
To test the mobile interface, we used tablets and smartphones. The operating systems we used were iOS, Windows, Google, and Android. This is thanks to the Playcasino team's varying choice of preferred mobile devices.
All the slot games we tested loaded perfectly within Safari, Chrome, and Edge web browsers. They were fully responsive, adapting to our various screen sizes with ease. Live dealer games used a variety of layouts, adapting each of the games to fit our screens.
Finally, we tested deposits, and we played around with various settings under our player account. We have no complaints and can happily report a seamless transition from desktop to mobile.
Customer Support
Currently, players only can contact customer support via email. Other options you can use are self-help tools. This would be FAQs, footer links, or reading the terms and conditions page.
- Email: Email support is available via [email protected]. If you are a non-member, do not expect a fast reply. We tested the email service as a member, and responses were sporadic. Sometimes, the replies were within an hour and other times, they were up to 12 hours. As there are no opening times, we can only assume the email support team closes in the evening, hence the 12-hour response time.
- FAQ Page: The FAQ page is what we would call a flat OK. It's nothing special, but it does answer simple questions. For instance, it covers withdrawal, deposit, and bonus questions.
- Complaints Procedure: Both the terms and conditions and the FAQs feature the email address [email protected] if you need to make a formal complaint. As per the UK Gambling Act 2005, the customer service team must take your complaint seriously.
- ADR: If, in the rare circumstance, you cannot reach an amicable arrangement with Spin Hill, you can escalate. The ADR (Alternative Disputes Resolution) partner is eCOGRA. The UK Gambling Commission approves and regulates eCOGRA as an ADR service for mediation.
Alternative Online Casinos
We chose two popular British online casinos to compare with Spin Hill. We pitted them against each other by comparing the game portfolios and welcome bonus offers.
PlayUK Vs. Spin Hill Casino
PlayUK came online in 2018, just one year before Spin Hill. The casino operates under Nektan, whose platform offers roughly half the number of games.
We tested the 100% deposit match up to £100 plus 100 free spins on the Starburst welcome bonus when we carried out the PlayUK Casino review. We were not overly impressed because of the 40x bonus + deposit wagering requirements. This amounts to 80x wagering on the bonus.
The Spin Hill Casino bonus 65x wagering requirements are not exactly inspiring either. Also, the 100% deposit match up to £50 is far lower than PlayUK.
In our view, bonus welcome bonus offers are not great. It's a toss-up between whether you want a high bonus balance and more free spins or a small bonus balance with slightly lower wagering requirements.
LeoVegas Vs. Spin Hill Casino
LeoVegas is a far better option than both Spin Hill and PlayUK online casinos. LeoVegas offers generous jackpots and bonuses, plus a more extensive casino games portfolio.
The welcome bonus doesn't look great at first glance. For a £10+ deposit, you'll earn 50 free spins on Big Bass Splash. Yet, you are highly likely to convert your free spins winnings into real money.
This is thanks to a mere 1x wagering requirement. There is also no maximum on the conversion to real funds from your free spins winnings.
As for points, these two casino platforms have in common both come with unlimited withdrawals. What they don't have in common is that LeoVegas withdrawals are free. Finally, both iGaming platforms host games found online and offline and offer up a healthy selection of British software provider brands.
Our Opinion Of Spin Hill Casino
The British theme set in one of London's most iconic locations is a pull factor for UK players. We also enjoyed playing games from software providers found both in online casinos and land-based venues.
From our experience, we are confident players from the UK will enjoy the diverse mix of games from software providers founded in Britain. However, we feel including the IGT and Barcrest software providers would make the platform even more appealing to British players.
As for the areas Spin Hill Casino lets itself down, well, there are quite a few. The wagering requirements are too high, making claiming bonuses hardly worthwhile. Another glaring flaw with the casino is that there is no live chat support. Then we can't ignore the £2.50 withdrawal fee, which we feel is unfair.
Our final quibble is with the casino interface. We can't figure out why live casino games and virtual table games are in the same section. Separating these two into dedicated lobbies would improve player experience.
With all that being said, we can finish on some positives. The first plus point is there are no withdrawal limits, which is perfect for high rollers. Adding to this, you can sign up using PayPal to speed up the registration process. Furthermore, under your player account settings, you will have access to a long list of responsible gambling tools.
Overall, we would say this is an online casino for those who are not worried about claiming bonus offers. You also need to be OK with settling for only email support. As for those of you who are looking for games you can play online and offline in the UK, Spin Hill Casino can accommodate you. Finally, if you are a high roller, then the strong UKGC licensing protecting large balances and no withdrawal limits are major selling points.
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