Surfplay Casino review

Surfplay Casino is an iGaming platform that also offers sports betting. It is one of those rare online casinos that offer a desktop app, while you can also install the casino onto your iOS or Android device. Once you are set up and signed up, you can deposit using Euros, US Dollars, Canadian Dollars, New Zealand Dollars, or Australian Dollars. While playing at Surfplay, the casino experience was first class, thanks to a range of 4,000+ slots, live casino, and virtual table games from top software providers like Booming Games, Games Global, Pragmatic Play, Turbo Games, and Leaf Gaming.

History Of Surfplay Casino

Surfplay has been open for business since 2024, courtesy of Dama N.V., a company linked to SOFTSWISS. Dama is an operator based in Curacao founded in 2019 under company number 152125.

Surfplay Casino

100% up to €2,000 + 100 Free Spins

Code Not Required

Minimum Deposit: 20 EUR/USD or 30 CAD/NZD/AUD

Wagering: Bonus x40

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Gambling License and Player Security

Dama N.V. upgraded to the Curacao Gaming Control Board licensing framework in 2024 after many years of operating under the country's Antillephone N.V. As a result, Surfplay.com offers iGaming services under GCB number OGL/2023/174/0082.

The GCB licensing system operates with a stricter financial overview of remote gambling operators to ensure casinos and sports books are paying their players. Still, unlike the Malta Gaming Authority (MGA) framework, operators do not have to keep the player funds in a separate bank account from their day-to-day operational funds.

Nonetheless, the GCB has promised to focus further on improving casino player protection services. All software providers must supply GCB with algorithm testing certificates to prove fair play practices are in place for all RNGs.

This includes all casinos offering a complaints procedure, while the GCB makes itself available in case player versus casino disputes remain unresolved. All casinos must also offer some form of responsible gambling, such as the option to self-exclude.

What we like

• Age of the Gods, Dream Drop & BetSoft Progressive Slots
• Mystery regular promos sent via email
• Experienced Dama N.V. operator
• VIP Points for Cash Exchange
• Responsible Gambling Tools

What we don't like

• Low Maximum Withdrawal Limits
• VIP points only earned playing slots
• The low maximum bet for bonus money
• Live and virtual table games excluded from bonuses

Surfplay Casino Overview

Surfplay Casino Bonuses And Promotions

There is a 5-part welcome bonus, which is split into three initial deposits and two more for your fifth and tenth deposits. Surfplay Casino also features a promotions section with regular bonus deals via exclusive offers and a VIP program. On top of this, there is a tournaments section.

Welcome Bonus

The initial welcome bonus is worth a 250% deposit bonus package up to 5,000 EUR/USD or 7,500 CAD/AUD/NZD + 175 free spins. You can claim this amount over your first three deposits.

• 1st deposit: 100% deposit match bonus up to 2,000 EUR/USD or 3,000 CAD/AUD/NZD + 100 free spins.
• 2nd deposit: 50% deposit match bonus up to 1,000 EUR/USD or 1,500 CAD/AUD/NZD + 75 free spins.
• 3rd deposit: 100% deposit match bonus up to 2,000 EUR/USD or 3,000 CAD/AUD/NZD.

Free spins are played on Gates of Olympus (Pragmatic Play) or Elvis Frog in Vegas (BGaming). The same applies to the fifth deposit bonus outlined below.

Fifth and Tenth Deposit Bonuses

There is a pause in the welcome bonuses for the fourth deposit before you can activate the fifth deposit match bonus, then another pause up until the 10th deposit match.

With these two bonus offers attached to the welcome bonus package above, the total offer comes to 280% up to 5,500 EUR/USD or 8,250 CAD/AUD/NZD + 225 free spins.

• 5th deposit: 50 free spins.
• 10th deposit: 30% deposit match bonus up to 500 EUR/USD or 750 CAD/AUD/NZD.

Main Bonus Rules

The key to successfully converting your bonus into real money without the conversion being refused by the casino is to ensure you do not stake more than the maximum bet bonus amount.

• Minimum Deposit: 30 EUR/USD or 45 CAD/AUD/NZD
• Bonus Money Wagering Requirement: 40x bonus only for all bonus money betting
• Maximum Bonus Money Bet: 2 EUR/USD or 3 CAD/AUD/NZD
• Bonuses Validity: 7 Days
• Max Free Spins Bonus to Real Money Conversion: 50 EUR/USD or 75 CAD/AUD/NZD

Bonus Bets Game Weights

• 100% - Slots (Except online slots listed in the bonus terms and conditions).
• Excluded - All non-slot games

Free Spins and Exclusive Regular Bonuses

Most of the online casinos we review here at Playcasino come with a clearly laid out set of fixed promotional offers. However, Surfplay prefers to keep its regular bonus offers flexible.

• Surfing Email: Check your email for deposit match bonus package deals, often with free spins attached, as well as other exclusive bonuses.
• Birthday Bonus: On your membership birthday, Surfplay says you can catch a bonus deal of up to 5,000 EUR/USD or 7,500 CAD/AUD/NZD.

Tournaments

If you prefer to spin the reels playing online casino games that could drop in a cash prize with 0x Wagering at any time, Surfplay Casino hosts a number of software provider network promotions.

• Pragmatic Play Drops & Wins: Play online slots or live casino games with the Drops & Wins logo, and you can land a cash prize drop or win cash via leaderboard promotions.
• Wazdan Mystery Drops: Play on Wazdan slots for a chance to land a random prize drop worth up to 750 EUR.
• Spinomenal Spinoleague: Spinomenal hosts a series of leaderboard tournaments with millions in prize money paid out. Spin the reels, collect points, and if you land in one of the top leaderboard positions, the casino plays your prize in cash.

Sports Betting Promotions

Surfplay Casino features a sports betting section with two main bonus deals. However, via the email used to sign up, we also received exclusive bonuses for various major and minor events for sports markets such as football, horse racing, and tennis, and online gaming niches such as eSports.

• Hunting Bonus: This is a sports welcome bonus of 100% up to 3,000 EUR/USD or 4,500 CAD/NZD/AUD. It begins with 100% up to 50 EUR/USD or 75 CAD/NZD/AUD free bet via the bonus code START50.
• Free Bet: Additionally, Surfplay Casino offers a free bet deposit bonus deal of 5 EUR/USD or 7.5 CAD/NZD/AUD on your second deposit. To claim this offer, the minimum deposit is 50 EUR/USD or 75 CAD/NZD/AUD.

Loyalty Program and VIP Club

As a new player, you'll instantly join the Surfplay Casino VIP program at the beginner level. With loyalty points, you can exchange these into cash, starting at an exchange rate of 250 points for 1 EUR/USD or 1.5 CAD/NZD/AUD at level 2 up to 50 points for 1 EUR/USD or 1.5 CAD/NZD/AUD at level 6.

You can only earn status points by playing online slot games. To earn 1 status point, you will need to accumulate 50 EUR/USD or 75 CAD/AUD/NZD or 0.0008 BTC; 0.135 BCH, 0.0145 ETH, 0.6 LTC, 335 DOG, 50 USDT, or 85 XRP worth of real money bets.

• Beginner VIP Level (0-99 points): No Rewards.
• VIP Level 1 (100-499 points): 75 FS on Gates of Olympus.
• VIP Level 2 (500-1,499 points): 100 FS on Gates of Olympus + 6% daily cashback (10x Wagering).
• VIP Level 3 (1,500-9,999 points): 150 FS on Gates of Olympus + 7% daily cashback (5x Wagering) + high withdrawal priority.
• VIP Level 4 (10,000-39,999 points): 200 FS on Gates of Olympus + 8% daily cashback (5x Wagering) + high withdrawal priority.
• VIP Level 5 (40,000-99,999 points): 1,000 EUR/USD or 1,500 CAD/NZD/AUD bonus + 9% daily cashback (3x Wagering) + high withdrawal priority.
• VIP Level 6 (100,000+ points): 2,000 EUR/USD or 3,000 CAD/NZD/AUD bonus + 10% daily cashback (3x Wagering) + immediate withdrawal approval.

All winnings from free spins have a 40x wagering requirement, and the VIP levels 5 and 6 bonus money rewards come with 10x Wagering.

Payment Methods and Payout Speeds

Surfplay Casino offers both fiat currency and cryptocurrency payment methods.

Cryptos accepted are Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, and Litecoin. As for players from Ireland, the EU, Australia, New Zealand, and Canada, Surfplay accepts EUR, AUD, NZD, and CAD, plus you can deposit in USD.

Deposits

The minimum deposit at Surfplay Casino is 20 EUR/USD or 30 CAD/NZD/AUD. Payments are instantly credited to your real money balance, and there are no deposit charges from the casino.

Payment methods available are VISA, iDebit, MiFinity, NeoSurf, Jeton, EzeeWallet, Pay For Fun, Zimpler, EcoPayz, SticPay, Trustly, Skrill, SEPA Bank Transfers, Instant Bank Transfers, MuchBetter, Maestro, CashtoCode, Interac, AstroPay, or crypto wallets.

Withdrawals

The minimum withdrawal is 30 EUR/USD or 45 CAD/NZD/AUD. Many of the payment methods available for deposits can be used for withdrawals. This is with the exception of AstroPay, NeoSurf, CashtoCode, and Pay For Fun.

Surfplay Casino Withdrawal Limits are as follows:

• Daily: 2,500 EUR/USD or 3,750 CAD/NZD/AUD
• Weekly: 7,500 EUR/USD or 11,250 CAD/NZD/AUD
• Monthly: 15,000 EUR/USD or 22,500 CAD/NZD/AUD

Important Withdrawal T&Cs

1. Pending time is up to 3 days.
2. To withdraw, you need to turn over your deposit 3x.
3. Prior to your first cash-out, you will need to pass a KYC check.

Surfplay Casino Games and Software Providers

There is a search option if you want to find a particular game, or you can filter the games via the lobby options.

To enhance your casino gaming experience, there are several lobbies, including Popular Games, Slots, Live Games, New Games, Instant Games, Hot RTP, Table Games, Jackpot Games, Collection, and Roulette.

Plus, when you are a member, an additional favourite games lobby is available. You can select the heart of a game to add to your favourite games section for quick access.

Surf Play online casino also hosts over 60+ game providers. Some of the most notable names are Relax Gaming, Booming Games, Turbo Games, Leaf Gaming, Evolution Gaming, Mancala Gaming, and Games Global.

Video Slot Games

There are three main lobbies for online slots, which are Collections, Slots, and Jackpot. Under Collection, you will find classic slots and book games such as Booming Games Secret Book of Amun Ra and Book games from other software providers such as John Hunter and the Book of Tut, Book of The Fallen, and Book of Amigo.

Hot RTP slots include 9 Coins, Gates of Olympus 1000, Legacy of Dead, and Money Train 3.

9 Coins

Video Slots

Gates of Olympus 1000

Video Slots

Legacy of Dead

Video Slots

Money Train 3

Video Slots

Progressive Jackpots

Surfplay Casino features both Playtech's Age of the Gods and Relax Gaming's Dream Drop progressive jackpot networks.

Dream Drop slots come with millionaire jackpots, while Age of the Gods usually comes close to the million Euro or Dollar mark, but as its top Power jackpot tends to pay out more often than the Dream Drop network, jackpots fall just shy of a million.

There are several BetSoft Gaming progressive jackpot slots, like Greedy Goblins and The Glam Life. Book of Wealth and Sleighin' It is impressive as these slots come with 6-figure jackpots.

Live Casino Games & Gameshows

Live casino game providers hosted by Surf Play Casino are Evolution Gaming, Pragmatic Play Live, Absolute Live Gaming, TVBet, 7mojos, Beter Live, and Playtech. Via these live casino software providers, you can experience a land-based gaming experience with professional live dealers streamed to you in real-time via HD webcams with pitch-perfect sound streamed to your mobile or desktop device.

We came across a variety of live dealer games with different ways to play games like blackjack, baccarat poker, sic bo, roulette, and dragon tiger. Many of them come with traditional gameplay, plus side bets, while you also fund variants that come with multipliers.

Other popular live games available are, of course, game shows! Snakes & Ladders, Monopoly Live, and Monopoly Big Baller derive from famous board games. We also enjoyed playing TV game shows like Deal or No Deal by Evolution and Deal or No Deal - The Big Draw by Playtech.

For online slot fans looking to play in a community setting, Surf Play Casino features live casino slots, which include Buffalo Blitz Live and Age of the Gods: God of Storms.

Other Online Casino Games

Take your pick from a variety of virtual table games, video poker, instant wins, and more all hosted at Surf Play Casino. Some of the standout game titles are Joker Poker, Frankie Dettori's Magic Seven Blackjack, Jacks or Better video poker. If you want to dabble in progressive jackpot table gaming, you can try your luck on BetSoft Gaming's Blackjack Supreme 777 Jackpots.

Mobile Casino Review

You can choose your mobile online gaming experience by offering a dedicated mobile app for iOS and Android device owners. The other option Surfplay Casino supports is web browser gaming so that you can connect via Chrome, Safari, Opera, Edge, or any other HTML5-enabled internet browser. Offering web browser gaming also means that Surfplay Casino supports all mobile operating systems.

Customer Support

We tested the support team thoroughly during our time playing at Surfplay Casino, and our overall impression is that the platform offers great customer service. This is largely thanks to using the SOFTSWISS aggregator platform, which has won awards for its casino support services.

• Live Chat: The live chat feature is available on tap 24 hours a day and 365 days a week. We didn't have any issues getting in touch with a support agent and found the response times to be no more than 30 seconds.
• Email: Another option to get in touch with the customer support team is via the support email address, which is [email protected]. Via our email tests, you can expect a response time of 2 to 12 hours via email.
• Complaints Procedure: Section 14 of the T&Cs outlines the complaints procedure. There are no Surfplay casino partners for alternative dispute resolution services. Still, this section does state that the casino welcomes you to bring in a third party for mediation in case you are not satisfied with its complaints resolution team's solution.

Finally, while testing Surf Play Casino, we took an in-depth look at the terms and conditions and FAQs. The FAQs are easy to use, although we would like to see more Q&As for those who prefer to use self-help.

As for the T&C section for the main Surf Play casino rules and bonus rules, they are concise and unambiguous. The main casino T&C sections use a numbering system, which is easy to follow. However, the bonus terms number system isn't as clear, which we feel the casino can improve on.

Alternative Online Casinos

In this section, we compare Surfplay Casino to other platforms offering a similar casino gaming experience. We pitch them against each other using wagering requirements, withdrawal limits, deposit turnovers, and welcome bonus offers.

Snatch Casino

200% up to €1,000 + 100 Free Spins

Play

4.0 / 5.0

Rolling Slots Casino

100% up to €500 + 100 Free Spins

Play

4.0 / 5.0

Snatch Vs. Surfplay Casino

Like Surfplay Casino, Snatch offers players deposits using CAD, EUR, AUD, and NZD. Snatch is undoubtedly the better casino to transact with as it processes withdrawals within 24 hours, plus its minimum and maximum deposit levels are better.

Snatch offers a lower minimum deposit and minimum withdrawal at 10 EUR/USD or 30 CAD/NZD/AUD and 20 EUR/USD or 30 CAD/NZD/AUD, respectively, while both these amounts are double at Surfplay Casino. Also, the maximum monthly withdrawal at Snatch is 50,000 EUR/USD or 75,000 CAD/NZD/AUD, which is close to 4x the amount versus Surfplay Casino.

As for a comparison of the welcome package deals offered, we would lean more towards Surfplay Casino. Forget the amount of the welcome bonus deals offered, it is more the wagering requirements that kill off Snatch.

Surfplay Casino has 40x bonus-only Wagering, making it more realistic for players to play through the bonus wagering requirements. On the other hand, all bonus deals at Snatch Casino require a 35x deposit + bonus turnover.

Rolling Slots Vs. Surfplay Casino

Comparing the welcome package deals between Rolling Slots and Surfplay Casino is worthwhile. They both offer similar wagering, with Rolling Stones slightly higher at 45 the bonus only.

The complete Rolling Slots welcome bonus comes in with a 260% deposit match of 2,600 EUR/USD or 3,600 CAD / 4,600 NZD / 4,500 AUD + 260 free spins. This is spread across 4 deposits.

Surfplay Casino offers 250% up to 5,000 EUR/USD or 7,500 CAD/AUD/NZD + 175 free spins over its first 3 deposits. Budget players may prefer Rolling Slots here because the percentage match is higher, and they can claim 4 deposit match deals versus 3. Also, there are more free spins available.

On the other hand, you have to consider there is a chance to increase the Surfplay Casino bonus amount to a total of 280% up to 5,500 EUR/USD or 8,250 CAD/AUD/NZD + 225 free spins if you take the fifth and tenth deposit bonus deals into account.

As for high rollers, we would say that the Surfplay Casino bonus is more attractive with its higher overall deposit match bonus in all currencies and the lower 40x wagering requirement.

Our Opinion Of Surf Play Casino

Surfplay online casino offers a smooth, reliable gaming environment accompanied by a diverse range of sports betting markets for those who like to dabble in both gambling verticals. There is a VIP program for loyal members, while new players get to claim a generous welcome bonus package spread over 5 deposits, and there are 225 free spins pinned onto the deposit match.

From experience reviewing Curacao casinos, 40x wagering requirements on the bonus only for all promotional deals is a fair offer, so we give Surfplay top marks here. If we are to be fussy, we would like to see the 7-day expiry increased to 14 days. Although, 7 days is better than 3 days, which we have seen at other online casinos.

We have seen other Surfplay casino reviews say the wagering requirement is high. Still, traditionally, other online casinos use deposit + bonus wagering, while Surfplay's bonus-only Wagering is more than fair. We are also impressed that Surf Play Casino promotes fair and responsible gaming via its GCB licensing adherence and by offering players responsible gaming tools.

As for some points the casino can improve on, we would start by allowing live casino and table game players also to earn loyalty points. As for the maximum payout limits, Surfplay Casino offers relatively low limits at 15,000 EUR/USD or 22,500 CAD/NZD/AUD per month. Although low-budget players will rarely need to cash this much, high rollers will certainly demand higher withdrawal limits.