24Casino review
24Casino is a Dama N.V. online casino platform that supports EUR, CAD, AUD, NZD and crypto deposits. At the same time, the platform also offers generous bonuses and ongoing promotions for players using any of these currencies. With over 8,000 online casino games spread across online slots, live dealer, and virtual table games, this iGaming platform offers a truly diverse casino gaming experience for both serious and casual players.
History Of 24Casino
24Casino came online in 2024 as one of the several new casinos operated by Dama N.V. This is an operator we know well, as we've reviewed several casinos using the SOFTSWISS platform and Dama operator, which has been in business in Curacao since 11 December 2019 under Curacao Registration number 152125.
24Casino
Code Not Required
Minimum Deposit: 20 EUR, 25 USD, 30 CAD/AUD, 30 NZD
Wagering: Bonus x40
Gambling License and Player Security
The licensing in place to oversee the 24Casino platform is from the Curaçao Gaming Control Board (GCB) framework, which also began in 2024. Prior to the GCB, Curacao issued one of four Master Licensing certificates, but the country has now improved its online gambling laws, hence the GCB licensing.
Since the GCB came online to increase player trust by replacing the original e-gaming license, we've seen quite a few online casinos close because they cannot meet the strict industry standards required by Curacao's new 2024 GCB framework. This is a great sign for players because it means the new rules are making it difficult for scam casinos to come online.
Under the GCB framework, all online casinos must provide regular financial information to ensure they can pay players their winnings. As for game fairness, all software providers must prove their random number generators and live dealer games produce random results by providing the GCB with a certificate from a reputable algorithm testing company.
Also, player protection is a key section upgraded under the GCB gaming license. It forces casinos to answer player complaints, while the GCB also has a player complaints service in case the casino versus player dispute fails.
At this point, players can escalate their complaints for mediation to the GCB site or to an Alternative Disputes Resolution (ADR) partner if available.
What we like
- Fair Bonus Wagering Requirements
- Clear Terms & Conditions
- VIP Points include Crypto, Online Slot & Live Casino Bonuses
- Top Software Provider Network Promotions
- Responsible Gambling Tools to Help Prevent Gambling Addiction
What we don't like
- Bonus money valid for 5 days only
- 40x wagering on the live casino cashback
24Casino Overview
Online | Since 2024 |
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Licence | |
Games | 7,000+ |
Software | |
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Owner | Dama N.V. |
ADDITIONAL INFORMATION
Restricted Countries | |
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Currencies | EUR, USD, CAD, AUD, NZD, NOK, BTC, BCH, ETH, DOGE, LTC, USDT |
Language | |
Support | Email, Live Chat |
Contact | [email protected] |
DEPOSITS & WITHDRAWALS
Deposit Methods | |
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Min Deposit | 20 EUR, 25 USD, 30 CAD/AUD, 30 NZD |
Min Withdrawal | 20 EUR, 25 USD, 30 CAD/AUD, 30 NZD |
Withdrawal Limits | Weekly: 50,000 EUR or currency equivalent; Monthly: 150,000 EUR or currency equivalent |
Payout Timeframes | E-Wallets: 0-24 hours; Bank transfers: 3-5 days; Card payments: 1-3 days; Processing time: 0-72 hours |
24Casino Bonuses And Promotions
There are three welcome bonus options available for new players. The one that suits you will depend on whether you would like to deposit using crypto or fiat currency. 24Casino also offers a long list of regular bonus deals for its regular members, providing a range of tournaments, reloads, free spins, and more.
Welcome Bonus
The welcome bonus is spread across four deposit bonuses. The total amount you can earn from the standard welcome bonus is a 400% deposit match up to 3,000 EUR/USD or 4,500 AUD/CAD/NZD or 0.045 BTC, 15 BCH, 0.9 ETH, 20,400 DOGE, 36 LTC, 3,000 USDT + 350 Free Spins.
- First Deposit: 100% deposit bonus match up to 500 EUR/USD or 750 AUD/CAD/NZD or 0.0075 BTC, 2.5 BCH, 0.15 ETH, 3,400 DOGE, 6 LTC, 500 USDT + 150 Free Spins (on Sweet Bonanza, Big Bass Bonanza, John Hunter and the Book of Tut, Gates of Olympus 1000, Sugar Rush, Hot to Burn slots).
- Second Deposit: 100% deposit bonus match up to 1,000 EUR/USD or 1,500 AUD/CAD/NZD or 0.015 BTC, 5 BCH, 0.3 ETH, 6,800 DOGE, 12 LTC, 1,000 USDT + 50 Free Spins. (Bonus Code - 24PACK2)
- Third Deposit: 100% deposit bonus match up to 500 EUR/USD or 750 AUD/CAD/NZD or 0.0075 BTC, 2.5 BCH, 0.15 ETH, 3,400 DOGE, 6 LTC, 500 USDT + 50 Free Spins. (Bonus Code - 24PACK3)
- Fourth Deposit: 100% deposit bonus match up to 1,000 EUR/USD or 1,500 AUD/CAD/NZD or 0.015 BTC, 5 BCH, 0.3 ETH, 6,800 DOGE, 12 LTC, 1,000 USDT + 100 Free Spins. (Bonus Code - 24PACK4)
High Roller Welcome Bonus
The total high roller welcome bonus you can claim over two deposit bonuses is 5,000 EUR/USD or 8,000 AUD/CAD/NZD or 0.075 BTC, 25 BCH, 1.5 ETH, 34,000 DOGE, 60 LTC, and 5,000 USDT.
- First Deposit: 125% deposit bonus match up to 2,500 EUR/USD or 4,000 AUD/CAD/NZD or 0.0375 BTC, 12.5 BCH, 0.75 ETH, 17,000 DOGE, 30 LTC, 2,500 USDT.
- Second Deposit: 125% deposit bonus match up to 2,500 EUR/USD or 4,000 AUD/CAD/NZD or 0.0375 BTC, 12.5 BCH, 0.75 ETH, 17,000 DOGE, 30 LTC, 2,500 USDT.
Minimum Deposit: To claim the high roller welcome bonuses, you need to deposit at least 500 EUR/USD or 750 AUD/CAD/NZD or 0.0075 BTC, 2.5 BCH, 0.15 ETH, 3,400 DOGE, 6 LTC, 500 USDT.
Main Bonus Terms and Conditions
In every Playcasino review, the main piece of advice we always give is to avoid betting more than the maximum bonus bet amount.
- Minimum Deposit: 20 EUR/USD or 750 AUD/CAD/NZD or 0.0075 BTC, 2.5 BCH, 0.15 ETH, 3,400 DOGE, 6 LTC, 500 USDT.
- Bonus Money Wagering Requirement: 40x Bonus Only
- Max Bet For All Bonus Money: 5 EUR/USD, 8 AUD/CAD/NZD, 0.00012 BTC, 0.021 BCH, 0.0020 ETH, 64 DOGE, 0.072 LTC, 5 USDT
- Bonuses Validity: 5 Days for all bonus money
- Max Bonus to Real Money Conversion: 5,000 EUR/USD or 7500 AUD/CAD/NZD or currency equivalent.
- Max Free Spins to Real Money Conversion: 1,000 EUR/USD, 1500 AUD/CAD/NZD, or currency equivalent.
Bonus Bets Game Weights
A quick tip when playing casino games using your bonus. Always avoid gambling on games that contribute less than 100% to wagering, and especially those that contribute 0%.
- Online Slots - 100%
- All Card, Blackjack, Poker, Video Poker, Roulette games - 5%
- Casual, Craps, Lottery Games, Game Shows - Excluded
- Excluded Slot Games - Before you start to play using your bonus balance, check the bonus terms and conditions for the full list of excluded games.
Regular Bonuses
Regular bonuses and promotions keep your 24Casino experience going for longer. We found a long list of offers that suit both online slot and live casino players, as well as crypto players looking for cashback, deposit bonuses, or free spins.
24Casino In-House Jackpots
At 24Casino, there are Minor, Major and Prime jackpots under the 24Riches menu option. Play any qualifying online slot title with a minimum bet of 1 EUR or 1.50 AUD/CAD/NZD per spin for a chance to land a jackpot win worth 30 EUR or 45 AUD/CAD/NZD up to 1,000 EUR or 1,500 AUD/CAD/NZD with 0x wagering on the Minor and Major networks. If you win the Prime network jackpot, the seed starts at 400,000 EUR or 600,000 AUD/CAD/NZD and could reach into the millions.
Monday Madness
100% deposit bonus match up to 1,000 EUR/USD, 1500 AUD/CAD/NZD, or currency equivalent. (Bonus Code - 24MONDAYS)
Twist & Spin Tuesday Free Spins
Earn between 20 and 100 free spins, depending on your deposit amount.
Wednesday Crypto Deposit
A 100% deposit bonus match up to 0.006 BTC, 0.93 BCH, 0.1 ETH, 2600 DOGE, 4.7 LTC, 400 USDT for a deposit of 0.0006 BTC, 0.093 BCH, 0.01 ETH, 260 DOGE, 0.47 LTC, 40 USDT. (Bonus Code - 24CRYPTO).
Thursday Live Cashback Bonus
10% Cashback on your losses up to 1,000 EUR/USD, 1500 AUD/CAD/NZD, or currency equivalent when you play Blackjack or Roulette games. However, the wagering requirement is 40x, which we feel is too high for a live casino cashback.
Finally Friday
Depending on the amount you deposit and the bonus code you use, you can earn Free Spins or Super Free Spins worth 1 EUR/USD or 1.5 AUD/CAD/NZD per spin or currency equivalent. Plus, there is another option to claim a 50% reload deposit bonus match bonus.
Rakeback
When you lose, a percentage of the casino returns a percentage of the house edge to you in cash. This is part of the VIP program, and you can claim up to 300 EUR/USD/Equivalent per 24 hours.
Telegram Promotions
Join the 24Casino Telegram channel for special promotions, bonus drops, and updates.
Network Promotions
Pragmatic Play Drops and Wins and Wazdan Mystery Drop promos are two of the biggest software provider promotions available at 24Casino. You will also find more leaderboard and prize drop promos from other brands like BGaming. If you win, the casino pays you in cash with 0x wagering requirements.
Loyalty Program and VIP Club
Loyal players who earn enough status points, a.k.a. Mileage Points for real money bets, can traverse 7 VIP levels. After you get past the Taxi level, 24Casino gives you a bonus reward.
- Taxi (0 - 1,999 points): There are no bonuses at this stage.
- SUV (2,000 - 9,999 points): 100 EUR/USD or 150 AUD/CAD/NZD or 0.0015 BTC, 0.25 BCH, 0.03 ETH, 680 DOGE, 1.2 LTC, 100 USDT
- LIMO (10,000 - 34,999 points): 300 EUR/USD/CHF or 450 AUD/CAD/NZD or 0.0045 BTC, 1.5 BCH, 0.09 ETH, 2,040 DOGE, 3.6 LTC, 300 USD Cash Bonus, wager x40.
- Helicopter (35,000 - 149,999 points): 1,000 EUR/USD or 1,500 AUD/CAD/NZD or 0.015 BTC, 5 BCH, 0.3 ETH, 6,800 DOGE, 12 LTC, 1,000 USDT
- Yacht (150,000 - 499,999 points): 6,000 EUR/USD or AUD/CAD/NZD or 0.09 BTC, 30 BCH, 1.8 ETH, 40,800 DOGE, 72 LTC, 6,000 USDT.
- JET (500,000 - 1,499,999 points): 20,000 EUR/USD or AUD/CAD/NZD or 0.3 BTC, 100 BCH, 6 ETH, 136,000 DOGE, 240 LTC, 20,000 USDT
- 24Casino (1,500,000+ points): 50,000 EUR/USD or 75,000 AUD/CAD/NZD or 0.75 BTC, 125 BCH, 15 ETH, 340,000 DOGE, 600 LTC, 50,000 USDT.
The standard bonus money rules apply to these rewards, such as wagering requirements and max bets. However, the maximum conversion is capped at 5x the bonus amount.
How to earn Mileage Points
- Playing online slots: 1 Point for every 5 EUR/USD/CHF or 7.50 AUD/CAD/NZD or 0.000075 BTC, 0.05 BCH, 0.001475 ETH, 35 DOGE, 0.06 LTC, 5 USDT.
- Playing Roulette, Baccarat, Blackjack or Crash games: 1 Point for every 20 EUR/USD or 30 AUD/CAD/NZD or 0.0003 BTC, 0.05 BCH, 0.0059 ETH, 140 DOGE, 0.24 LTC, 20 USDT.
Payment Methods and Payout Speeds
Under the GCB licensing, the casino has a policy to keep all personal and financial information private. Hence, adding payment options such as debit or credit cards is safe and secure. If you are worried about security, you can always use prepaid options, e-wallets, or crypto as alternative payment methods.
As for currencies, you can deposit using EUR, USD, CAD, AUD, NZD, NOK, BTC, BCH, ETH, DOGE, LTC, or USDT.
Deposits
The minimum deposit is 20 EUR, 25 USD, 30 CAD/AUD, 30 NZD, 0.0001 BTC, 1 USDT or an equivalent.
Payment methods via cards are VISA and Mastercard. For e-wallets, you can use Neteller, Skrill, EcoPayz, MiFinity, Jeton, eZeeWallet, AstroPay, MuchBetter, or Pay For Fun. The remaining payment methods available are Flexepin, CashtoCode, NeoSurf, Trustly, Interac E-Transfer, and Paysafecard.
- Note that Mastercard is only supported for players in Ireland and the EU depositing using Euros.
- VISA is not available for the USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, and Singapore.
Withdrawals
The minimum withdrawal is 20 EUR, 25 USD, 30 CAD/AUD/NZD, 200 NOK, 0.0006 BTC, 20 USDT.
Cashout options available are bank transfers, Mastercard, Neteller, Skrill, Trustly, NeoSurf, PIX, Flexepin, and Cashtocode. For e-wallets, you can use ecoPayz, Jeton, eZeeWallet, MuchBetter, Pay For Fun, and AstroPay.
Maximum Withdrawals
- Weekly: 50,000 EUR or currency equivalent
- Monthly: 150,000 EUR or currency equivalent
Important Withdrawal T&Cs
- Pending time to process your withdrawals can take 1 to 3 days.
- A 3x deposit turnover is required for free withdrawals.
- Cashouts are not permitted until you have passed the 'Know Your Customer' documentation check to prove your age, identity, and address.
- There is no mention of how long it takes 24Casino to process KYC checks.
- If your original deposit method is unavailable, you can use bank transfers, which in section 12, Withdrawal Policy, says it could take up to 3 banking days to process.
- Bank transfers are not available for withdrawals in USD.
- Some casino deposit methods may charge a 2.5% fee.
24Casino Games and Software Providers
Top online casino software providers available include Evolution Gaming and its range of online slot brands, Red Tiger Gaming, Nolimit City, BTG, and NetEnt. Pragmatic Play, BGaming, BetSoft, Play'n GO, Wazdan, and a host of other big-name game developers are all available at 24Casino.
With so many software providers, the game variety is vast. At the same time, the platform has user-friendly navigation in mind via a set of easy-to-browse lobbies, helping to enhance your gaming experience.
Video Slot Games and Progressive Jackpots
With over 7,000 online slots available, 24Casino has a more extensive game selection compared to most other online casinos operating under GCB licensing. This is largely thanks to SOFTSWISS, which has created partnerships with some of the iGaming industry's top software providers.
Some of the most popular titles include Sweet Bonanza 1000, Le Pharaoh, Gates of Olympus 1000, Release the Kraken Megaways, Book of Ra, and Wolf Gold.
Progressive Jackpot Games
Popular progressive jackpot networks are not available at most Curacao online casinos; however, at 24Casino, you will find Age of the Gods, Mega Moolah, WowPot, and Dream Drop progressive jackpot casino games.
Live Dealer Games & Gameshows
The live casino section hosts table games, lotto/bingo, and game shows. The live casino game providers you'll find in this section include Evolution Gaming, Pragmatic Play Live, Playtech, Games Global (OnAir Entertainment), ALG, and Iconic21.
All these brands supply high-end HD live dealer games with professional dealers, croupiers, and live game show hosts for the most enjoyable gaming experience. The highest RTP games are live blackjack titles such as Blackjack A, B, C, and D games (99.59% RTP), Blackjack Azure (99.59%), and Lightning Blackjack (99.56%).
Other Games
Although annoyingly, there is no specific section for these casino games, the 24Casino game selection also includes scratch cards and a wide range of virtual table games. Some of the virtual blackjack games also come with higher RTPs than the live dealer titles. For example, Perfect Strategy Blackjack has an RTP of 99.91%.
Mobile Online Casino Review
You can sign, deposit and play at 24Casino using a variety of mobile devices. There is an iOS and Android casino download, or the site uses web browser gaming.
As the Playcasino team has a variety of mobile devices from Android and iOS to Windows Mobile and hand-held gaming consoles with built-in web browsers, we thoroughly tested the mobile casino version of 24Casino from several operating systems.
We found the mobile casino version user-friendly, with easy navigation through the extensive online casino game selection. Mobile gaming also offers a secure environment thanks to the HTTPS encryption used to connect to the URL via our browsers.
Customer Support
We found a super-easy and very fast online casino customer support live chat system available 24/7 and a helpful FAQ section all available in multiple languages. There is also plenty of information in the footer, and the bonus and casino T&Cs we found to be accurate. For self-help and to get in contact with the support team, there is a support area in the footer named 'Help'.
- 24/7 Live Chat: The 24/7 customer support live chat service is simple to use. We used it simply for the purposes of testing the team's response time and knowledge so that we can communicate our experience in this 24Casino review. Each test, whether on desktop or mobile, was successful, with an agent coming online at our beckoning call within seconds of launching the live chat support tool.
- Email: In the customer support section of 24Casino, you have two options. You can use the email support form to send a message or copy and paste the email provided, which is [email protected]. As always, we sent a couple of messages of our own to the email support team, and replies were fast - within 3 hours!
- Complaints Procedure: We are not impressed with the complaint procedure explanation. It's brief, and at the bottom of the T&Cs, the casino states any arbitration resulting from unresolved disputes will be resolved according to the laws of Cyprus.
One final point. 24Casino offers great customer support, and the team here at Playcasino all agreed that the main casino T&Cs and the bonus T&Cs are satisfactory.
However, there is room for improvement. Most online casinos give each section of their T&Cs a number to make navigating the walls of text easier. Yet, 24Casino just gives you walls of text, which doesn't help the casino's support team, as some players will bypass the text and contact support.
Alternative Online Casinos
When we review online casinos, we always look for similar platforms to make comparisons. If you are new to online casinos, the comparisons we make will help you understand how to compare the subtle differences between the vast variety of gambling platforms available.
Spinsbro Vs. 24Casino
The Spinsbro Casino offer for new players is 490% up to 2,100 EUR / 2,970 CAD / 3,390 AUD / 3,850 NZD plus 1,000 free spins over 4 deposits. In comparison, when creating this 24Casino Review, the 3,000 EUR/USD or 4,500 AUD/CAD/NZD + 350 Free Spins across 4 deposits leaves you with a tough choice.
Do you take the Spinsbro bonus with 650 additional free spins but slightly less bonus money, or do you opt to take the 24Casino bonus offer with a higher bonus money balance?
In our opinion, the 24Casino offer is the better of the two for bonus money as there is only a 40x Bonus versus Spinbro's 35x Deposit + Bonus. There is one sticking point: if you want to play table games like roulette or blackjack, then Spinsbro is the better option.
Playfina Vs. 24Casino
The welcome bonus offer is a 225% deposit match up to 1,000 EUR / 1,590 CAD / 1,500 AUD / 1,820 NZD + 600 free spins. That's an additional 250 free spins over just 3 deposits rather than 4. Plus, there is a special surprise fourth deposit bonus.
Playfina offers far less bonus money, but if you prefer free spins, then this might be the bonus to go for. As for comparing the wagering requirements, both bonuses offer 40x the deposit match bonus money and 40x on your free spins winnings.
One key difference between these two bonuses is that Playfina Casino allows bonus money bets on Blackjack, Roulette, Poker, Baccarat, Hi-Lo, and video poker.
Our Opinion Of 24Casino
Overall, the 24Casino site offers players seeking an iGaming gambling platform that offers fiat and crypto deposits and bonuses a fun and straightforward online casino gaming experience.
When it comes to withdrawals, the casino does an excellent job catering to those who win big as well as high rollers with a max cash-out limit of up to 150,000 EUR per month. Yet, budget players may feel let down by the casino's 3x deposit turnover in order to withdraw with no charges applied.
The live casino bonus is also a letdown. When we see live casino cashback deals, we have come to expect 1x wagering and 3x to 5x max. Still, at 24Casino the wagering requirement is 40x, not really making it appealing to live casino players who have experience with live dealer cashback deals.
On the other hand, the high-value standard and high roller welcome bonuses come with fair wagering requirements of 40x the bonus only. We would normally complain about the fact that 24Casino places max bonus conversion on its welcome bonuses, but the conversion amount is so high that we can't really grumble too much.
Yet, we were impressed with the customer support services and the high standards of player safety, which we have come to expect from any SOFTSWISS online gambling site. We especially like responsible gambling tools so we can set loss and deposit limits to play responsibly.
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