21 Casino review

Offering a modern feel and some fantastic bonuses and promotions, 21 Casino is one to keep an eye on for when you are next looking for somewhere else to play.

Packed with just under 1,000 entertaining games from a wealth of different software developers, 21 Casino has quickly become one of Europe’s most popular online casinos. Players can enjoy slots, table games, video poker titles, scratch cards and even live dealer games from developers such as NetEnt, Play’n GO, Microgaming and Evolution Gaming among others.

21 Casino

121% up to €300

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x 35

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Features

When compared to online casinos of old, 21 Casino really does look modern and fresh. It has been designed primarily with mobile players in mind and this shows with the easy-to-use layout and how the games are nicely broken down into categories. That interface and the support provided at 21 Casino is provided in English, German, Finnish and Danish.

What we like

• 900+ Casino games
• Massive list of software developers
• Licensed by 3 regulators
• Variety of payment methods
• 24/7 support
• Modern Interface

What we don't like

• No phone support
• Live dealer game selection a little small

21 Casino Overview

Casino History

Owned by White Hat Gaming Limited, 21 Casino was first launched in 2015. Aimed at the UK and European gambling markets, it did not take long for 21 Casino to attract interest from players looking for a more modern approach to online gambling. This is all thanks to the brand new as well as up and coming White Hat Gaming Limited full-service casino platform.

White Hat Gaming’s casino software allows investors to become online casino operators by creating their own branded online casino and promotions. This is achieved by giving operators access to a platform that includes 1,000 games, multi-jurisdiction licensing, payment processing, risk, and fraud protection, customer support, and customer retention services.

21 Casino’s White Hat Gaming platform is also used by Casilando (2017), Playzee (2018), and Miamai Dice (2016) online casinos. We fully expect this enterprising online casino platform to continue to grow from strength to strength and become a major player in the online casino sphere over the next decade.

Licenses / Security and Fair Play

21 Casino’s owning company, White Hat Gaming Limited, currently holds three licenses with gambling regulatory authorities, and this is a very positive sign. Those regulators are the UK Gambling Commission, Malta Gaming Authority and the Swedish Gambling Authority. The latter is still in its infancy but the UKGC and the MGA are renowned for being the two best regulatory authorities in Europe.

In particular, the UKGC enforces the 10-steps-to-cyber-security which has an incredible reputation for locking down security and privacy for websites that offer online services.

On top of this, White Hat Gaming’s casino platform comes with a full service regulatory and legal team. Operators that wish to take advantage of White Hat Gaming casino platform will be able to use a team that functions solely to obtain licenses in the jurisdiction casino operators want to target its services. For example, if the target market is the UK, then the legal and regulatory team will obtain a UKGC license for the operator by helping them comply with all UKGC rules and regs.

Weighing all of this up, if you are looking for a casino that is hot on its regulations and fair play, then 21 Casino is a good choice because White Hat Gaming makes sure all its operators/casinos 100% comply with local regulations.

Bonuses and Promotions

Players love an online casino that likes to give a little back, and this is certainly something that you can say about 21 Casino. Not only do they offer a welcome bonus, they also give all players some free spins just for registering an account, and an assortment of ongoing promotions and loyalty rewards to keep the gaming experience thrilling and rewarding.

Welcome Bonus

Ensuring that their customers get off to a good start, 21 Casino not only gives out a welcome bonus worth up to €300 but also 21 free spins just for registering an account with them. Those spins can be used on the Book of Dead slot without even needing to deposit any cash. As for the welcome bonus, this is a 121% match deposit bonus up to €300.

Of course, there are terms and conditions attached to both of these bonuses so we strongly recommend that you read them. Most importantly is understanding the 35x wagering requirements attached to the bonuses. This means that you will have to wager the bonus cash and any cash won from three spins 35 times before you can withdraw any of them.

Additionally, different types of games will contribute differently to those wagering requirements. To make this easier to understand, this is how it works:

• Slots: 100%
• Table Games: 10%
• Video Poker Games: 5%
• Scratchcard & Keno Games: 100%
• Progressive Jackpot Slots: 0%
• Other Games: 0%

While it says that all slots will contribute 100% towards the wagering requirements for these bonuses, there is quite a list of slots that do not contribute at all. So again, check this list out before you start playing with your bonus cash.

Other Bonuses and Promotions

While the welcome bonus and the no deposit 21 free spins are great for new players, existing players are not left out at 21 Casino either. This online casino is known for coming up with new and enjoyable ways to provide their loyal players with some bonuses and promotions.

Two examples would be the Wild Reload Bonus and the Stairway Bonus that they are currently running. The first is a 21% match deposit bonus up to €210 which can be used on Mondays and Tuesdays each week. As for the second, this is a three-tier deposit bonus that can be taken advantage of over the weekends which hands out 10, 25 and 50 free spins for the 1st, 2nd and 3rd deposits respectively.

Loyalty Program

The giving does not end there either. There is a loyalty program at 21 Casino that will enable players to earn loyalty points when wagering. For every €10 wagered at 21 Casino, players will earn either:

• 2.00 Points – When playing slots or scratchcards
• 1.00 Point – When playing Video Poker or Bingo
• 0.50 points – When playing Blackjack
• 0.25 Points – When playing Roulette

Players can then redeem those loyalty points for bonus cash. For every 200 loyalty points, players will be given €1 in bonus cash. Those 35x wagering requirements do come in to play with this bonus cash, however.

Payment Methods

Moving money in and out of 21 Casino is made easy due to the different options players have with regards to payment methods. There are direct banking methods accepted such as bank cards and bank transfers while e-wallets make up the majority of the other options available.

GBP, EUR, CAD, NOK, SEK, and SAR are the currencies that can be used to deposit and withdraw at 21 Casino.

How to Make a Deposit

When depositing at 21 Casino, players will have to deposit at least €10 and will have a choice of quite a decent list of payment methods. These include Visa/Mastercard, Maestro, Bank Transfer, Skrill, Neteller, Trustly and Paysafecard.

There are no listed maximum deposits but these the amount you deposit will probably be restricted in some way by the payment method that you are using. 21 Casino does not charge any fees on top of deposits that you make and bar bank transfers which can take a few days, deposits will be fairly instant.

How to Withdraw / Cash Out

When withdrawing, it is important to first note that you can only do so with a payment method you have used before to deposit at 21 Casino. Additionally, the minimum withdrawal allowed is €20 while the maximum a player can withdraw in a seven day period is €25,000. Also, any big wins over €100,000 will be paid out in ten monthly installments.

The good news is that 21 Casino does not add any fees to withdrawals but the bad news is that their payout speeds are not the greatest. That said, e-wallets are usually done within a day, it is just that credit/debit cards can take as long as 5 business days. Even bank transfers here are completed quicker with three days being the norm.

Game Selection

21 Casino offers some fantastic choice when it comes to their casino games as there are more than 900 of them. In fact, it is probably closer to 1,000 without actually physically counting them one by one. In that selection, you will find a very generous amount of slot games, a decent selection of table games, a splattering of other games like scratchcards and a small selection of live dealer games.

From the main lobby, once you click into ‘Games’, you will see a number of further categories across the top of the page that you can use to narrow down the selection of games on offer. Those categories are ‘Top Games’, ‘New Games’, Slot Games’, ‘Live Casino’, ‘Table Games’, ‘Jackpot Slots’, ‘Other Games’, and ‘Providers’.

Casino Games Software Providers

There is certainly no shortage of software developers that can be found at 21 Casino. We counted 86 of them that are represented here. We do not think we have seen an online casino with quite so many.

Many of these developers will be fairly unknown but players can expect to see notable names such as Microgaming, NetEnt, Evolution Gaming, Play’n GO, Thunderkick, Quickspin, Big Time Gaming, Blueprint Gaming, Scientific Games, Red Tiger, Bally and Betsoft.

Casino Slots

Slots are where most of the fun can be found at online casinos and that is why 21 Casino has made sure that their players have a wealth of options. With top games from a whole host of software developers, players will never have to wait too long to find something new and interesting to play.

At least 900 of the games here are online slots and with so many to choose from, you can be sure that all your favourite reel formats, themes and bonus features are just a few clicks away. Classic slots, 3D slots, animated video slots and progressive jackpot slots in all shapes and sizes can be enjoyed at 21 Casino.

They have made sure that they have all of the best games around too. We are sure that many of you will have heard of the likes of The Goonies, Book of Dead, Starburst, Bonanza, Dead or Alive II, Immortal Romance, Raging Rhino, Game of Thrones, Aloha Cluster Pays and Jurassic Park.

Among that extensive of slots is also 36 progressive jackpot slots. These can be found easier by clicking into ‘Jackpot Slots’ and here you can find all the massive jackpot favourites such as Mega Fortune, Mega Moolah, Mega Fortune, Slots O’ Gold, Irish Riches and Mega Joker.

Casino Table Games

As well as having a fantastic collection of slot games for players to enjoy, 21 Casino also makes sure that you have plenty of choices when it comes to table games. There are 75 of these games and they all offer something different in terms of the games, their betting limits and their quality.

As you might expect, Roulette and Blackjack dominate here as there are 16 roulette games and 25 blackjack games. The remaining tables are all shared by a good selection of other table games including Baccarat, Red Dog, Pontoon, Pai Gow, Sic Bo, Punto Banco and Oasis Poker.

For roulette, you get your standard French, American and Roulette versions of their games with their slightly differing rules while you also get interesting variations such as Double Ball Roulette, Roulette Advanced and Lightning Roulette.

This is the same with blackjack as you get a number of tables featuring the standard rules of the game and also other tables that offer some interesting differences. Among those is Shut Em Up Blackjack, 6 in 1 Blackjack, Multi-Hand Blackjack, Double Exposure Blackjack and 21+3 Blackjack.

Live Casino

The live dealer games at 21 Casino are all courtesy of Evolution Gaming and these can be found in the ‘Live Casino’ category at the top of the screen. There are just 16 tables in total which is not too bad but not great either.

We can only assume that this category does not have as many tables as many other casinos simply because they have limited the number of Blackjack and Roulette tables. Elsewhere you will usually have multiple tables of each but here you just have one of each in Roulette Live and Blackjack live.

What that does mean, however, is that there are 14 other games with a single table for each. This at least means you have a wide variety of games to enjoy here. Sic Bo, Baccarat, Casino Hold’em, Caribbean Stud Poker, Dragon Tiger and Texas Hold’em Bonus are just a handful of those games.

Mobile Casino Review

21 Casino has been designed so that mobile players will be able to enjoy the same seamless experience as PC players. The casino has been hosted on a web-responsive website which is able to detect and adjust to the screen size that is viewing it. This means that no matter whether you are playing on a large monitor, medium-sized tablet or small smartphone, the screen will adjust so that it fits perfectly and is efficient to use.

Also, desktop players can also download a desktop app that provides an even more sturdy performance. This dedicated app is smoother, easier to use and will provide just as many games as the website version of the casino.

Customer Support

Players that are suffering from any issues at 21 Casino can get in touch with their 24/7 customer support. This support team can reached via email and live chat but disappointingly, not by phone. We did find their support to be responsive and friendly but the lack fo a phone number will leave some players a little frustrated.

• Live Chat Feature
• Email Support

Start Playing at 21 Casino

There is very little that we can be too negative about when it comes to 21 Casino. We would ideally like a larger selection of live dealer games but that is about it. They offer a modern-looking online casino that is mobile-friendly, packed full of games and is licensed by three major regulators.

We should also mention that they also offer a massive collection of games and software developers, have some great bonuses and promotions and are always looking to provide quick and informative support.