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Casumo Casino review

If you’re at all familiar with the world of online gambling, you’ve probably heard of Casumo. The ultra-modern online casino offers a wide selection of stellar games with a user-friendly interface that makes it easy to find exactly what you’re looking for.

With its clean design, bold graphics, and organized pages, it’s no secret why Casumo has become one of the internet’s premier online casinos. The award-winning platform aspires to create a positive vibe for players through a unique and engaging holistic experience.

Casumo Casino

Casumo Casino

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Code Not Required

Minimum Deposit: $/£/€10

Wagering: Bonus x 30

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Casumo Casino 1

Features

There’s a lot to like about Casumo Casino, from its innovative gameplay to its great bonuses and promotions. Of course, the online casino does have a few drawbacks to consider.

What we like

  • More than 300 games available.
  • Generous welcome bonuses.
  • Low wagering requirements.
  • Generous in-game bonuses and awards.
  • Available across all platforms.
  • 24/7 customer service in multiple languages.
  • Security using SSL encryption.
  • Responsible gaming customer support.

What we don't like

  • Not available in all countries.
  • Card deposits come with a fee.
  • No telephone customer support available.

Casumo Casino Overview

Online Since 2012
Licence
Malta Gaming Authority (MGA)
Software
Red Tiger, Quickfire, Quickspin, Thunderkick Gaming, Elk Studios, Yggdrasil Gaming, Evolution Gaming, Microgaming, NetEnt, NextGen Gaming, Play'n Go, Pragmatic Play, Relax Gaming, PearFiction Studios
Owner Casumo Services Limited

ADDITIONAL INFORMATION

Restricted Countries
Australia, Italy, France, Denmark, Turkey, China, Greece, Hong Kong, Guam, Belgium, the United States and some others.
Currencies GBP, EUR, SEK, NOK
Language
English, Finnish, German, Swedish and Norwegian.
Support Live chat, Email Support and Phone
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, GiroPay, MasterCard, Neteller, Sofort, Visa Card, Bank Transfer
Min Deposit $/£/€10
Min Withdrawal $/£/€10
Withdrawal Limits No Limits
Payout Timeframes EWallets: 0-24 hours , Credit / Debit Cards: 24-72 hours, Bank Transfers: 24-72 hours, Cheques: Not offered, Pending Time: 23 hours

Casino History

Casumo is not a newcomer to the online casino scene. The innovative gambling site has been around since early 2012 and has since grown to become one of the biggest online casinos. The Maltese company is headquartered in Malta and has other offices based in Gibraltar and Barcelona.

Over the past few years, Casumo has really proved itself, winning the Mobile Operator of the Year Award in 2017 by eGaming Review (EGR), as well as awards for Rising Star, Innovation in Casino, and Mobile Casino Product of the Year in previous years. In 2019, the casino also received the Online Casino Operator award from International Gaming Awards (IGA).

Casumo Casino 2

Licenses, Security & Fair Play

Casumo has received the proper licenses to operate a remote gaming business by the Malta Gaming Authority. The online casino received its license from the UK Gambling Commission in 2015 to operate in the United Kingdom. In April of 2019, Casumo also received a 5-year license from the Danish Gambling Authority to operate in Denmark.

When online casinos go through the proper channels to receive licenses, they become subject to close monitoring and regulation. This gives players an extra layer of protection. Casumo has made safety and security a top priority and has several measures in place to protect private customer information. The casino employs SSL security with 128-bit protection.

When real money is involved, fair play becomes a critical topic. When playing at Casumo, you can rest assured that your funds are safe and that the website is adhering to all rules and regulations. Casumo is also audited on a regular basis by reputable agencies to ensure fair play.

Bonuses and Promotions

Casumo offers a variety of bonuses to both first-time and established players. Upon signing up on Casumo, your account will automatically start receiving bonuses. If you prefer not to receive these bonuses, you can change this automated feature in your account settings.

Casumo Casino 3

Welcome Bonus

When you first sign up at Casumo, you will be given a welcome bonus. This bonus is available to all new players and contains 20 free spins in Book of Dead, as well as a 100% bonus up to $/£/€300. All bonuses must be wagered 30X. For example, if you deposit $/£/€50 and receive a $/£/€50 bonus, you would have to wager 30X the aggregate amount. The minimum amount that you can deposit is $/£/€10.

Winnings from free spins also have a wagering requirement of 30X. If you choose to accept this bonus, you must activate it through your account after logging in. Once activated, the game that uses the free spins will start automatically.

If you choose to request a withdrawal before you have fulfilled these wagering conditions, you forfeit any bonus money. In addition, Casumo reserves the right to remove or withhold bonuses that have been awarded to you, such as if a bonus has not been used within six months of the date it was awarded. Promotional periods can range in length depending on the unique terms and conditions.

Different games are counted in different ways in terms of bonus wagering requirements. RNG based game wagering requirements are as follows:

  • Slot machines – 100%
  • Video poker – 30%
  • Casino Hold’em – 10%
  • Oasis Poker – 10%
  • TXS Hold’em poker – 10%
  • Ultimate Texas Hold’em – 0%
  • Baccarat – 0%
  • Punto Banco – 0%
  • Blackjack – 0%
  • Other available games – 100%

In the live casino, wagering requirements for bonuses are as follows:

Bonuses and free spins rewarded by Casumo can only be received once per person, IP address, household, device, and credit/debit card number. Any winnings earned on free spins may contribute to the wagering requirements with the exception of bonus funds on the following games: Bloodsuckers, 1429 Uncharted Seas, Dead or Alive, Super Monopoly Money, Jack Hammer 2, Pearls of India, Beautiful Bones, Scrooge, Tower Quest, Simsalabim, and Kings of Chicago.

When using bonus money, the maximum bet that is allowed is $/£/€5 per spin or $/£/€0.50 for each bet line until all wagering requirements are fulfilled. Before you can make a withdrawal from your account that contains bonus money, your gameplay will be reviewed to check for irregular playing patterns.

VIP Bonuses

While Casumo does not advertise its VIP program all over its website, it does have one in place. Like most online casinos, this VIP program is designed to retain regular players. The more that a customer plays, the higher the benefits they receive. To receive these special VIP bonuses, you must continue playing and wait for a special invitation from Casumo.

Reload/Deposit Bonuses

Casumo is fairly generous with their bonuses. In addition to receiving a welcome bonus upon signing up, established players may receive other bonuses from time to time, such as reload and deposit bonuses. Some bonuses are offered to players for just playing games or by advancing in levels. Some players may simply sign into their account and find free spins waiting for them. To benefit from these rewards, players must be subscribed to Casumo.

Loyalty Program

Casumo Casino has a unique loyalty rewards program in place that allow players to collect points over time by spinning and winning. When players collect enough points to fill a progress bar, they level up which gives them a chance to win a reward. Rewards can come in several forms, such as bonus money, free spins, or deposit bonuses. These rewards may be subject to wagering requirements and have a time limit in which they must be used.

Payment Methods

Casumo makes it easy to deposit and withdraw money from your casino account. The gambling website accepts a wide range of payment methods to accommodate their customers.

How to Make a Deposit

To make a deposit into your Casumo account, click on the money icon on the main navigation and choose your desired deposit method. From there, just follow the onscreen instructions to complete your transaction. All deposit methods are free and are credited instantly to your balance with the exception of bank transfers which can take 1 to 3 business days to complete. Casumo accepts the following payment methods: Visa, MasterCard, Skrill, Neteller, PaySafe, and bank deposits.

How to Withdraw/Cash Out

Withdrawing your funds from your Casumo account is just as easy as depositing. Again, click on the money icon and choose your preferred withdrawal method. The minimum withdrawal amount allowed is $/£/€10. Withdrawals at Casumo should be made using the same method as the previous deposit.

There are no withdrawal fees but it can take time for your funds to reach your bank account or e-wallet. If you have Skrill, Neteller, or MuchBetter, you will usually receive your funds instantly after approval. If you have Visa or a bank account, except to receive your funds in 1 to 5 business days after approval.

Game Selection

Casumo offers an impressive selection of games, including slot machines and table games like blackjack, roulette, Hold’em, baccarat, and Pai Gow poker. The gambling site also has a live casino and is the world’s first casino adventure. What does this mean? It means players get rewarded with everything from free cash to free rounds while they play. Players can also receive trophies and other valuables by collecting points that take them to new levels.

Casumo Casino 4

Casino Games Software Providers

Casumo Casino has several software providers that deliver the latest in popular casino games. Some of these providers include major names in the industry like NetEnt, Play’n GO, Microgaming, Quickspin, GreenTube, WMS, Shuffle Master, Bally, Thunderkick, IGT, and Barcrest. This list has continued to grow from month to month as Casumo continues to create new partnerships and introduce new releases.

Casino Slots

At Casumo, you’ll find a range of slot machine options, including popular choices like Jack Hammer, Gonzo’s Quest, and Starburst. If you prefer the classic 3-reel slots, you’ll find plenty of great options like Gold Rush and Magic Love. Progressive jackpot games are also plentiful at Casumo and allows players to wager for even higher wins. Hall of Gods, Mega Moolah, and Divine Fortune are just a few options.

Casino Table Games

If you prefer table games over slots, Casumo has plenty of options to choose from. From roulette and poker to blackjack and baccarat, these online table games will have you feeling like you’ve been sat at a table in a real casino. Casumo also offers several versions of different games, such as French, American, and European roulette.

Live Casino

If you prefer a more social experience when playing in an online casino, head to the live casino at Casumo. Here you’ll find a number of popular table games like roulette, Monopoly, blackjack, Texas Hold’em, and Caribbean Stud poker. The live casino makes engaging with the human dealer easy by providing an easy-to-use chat function and live streaming technology.

Casumo Casino 5

Mobile Casino

If you prefer to do your gambling via smartphone instead of on your PC, Casumo makes it easy by providing a mobile casino experience. Casumo’s mobile app is available for Apple, Android, and Windows and works with a wide range of modern devices. The mobile casino offers the same great bonuses and promotions as the desktop version and provides access to hundreds of popular games.

Customer Support

While Casumo is lacking a direct phone number, they do have great customer support representatives that are available 24/7 via live chat and email. It usually doesn’t take long for a representative to address your concerns and these customer support agents are available in a variety of languages to accommodate players from all over the world.

Start Playing at Casumo

As far as online casinos are concerned, Casumo tops the list as one of the best. The website works hard to provide players with a flawless gambling experience and makes playing fun by handing out bonuses and other rewards from time to time. Of course, you’ll have to try Casumo for yourself to determine if it’s the right platform for you. 
 

I'm Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. You can trust my experience for in-depth reviews and reliable guidance when picking the right online casino.

Casumo Casino
5.0/5.0
Reviewed by Nathan Vega

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