Casino Cruise review

Casino Cruise offers more than 1,300 games, numerous promotions, and an optimized mobile casino, making it a great addition to the gaming industry.

As of January 2023, Casino Cruise is blacklisted by Playcasino.com due to the usage of unethical business practices and player complaints.

 

The instant play casino contains slots, table games, jackpots, and live dealer games from a variety of software providers, and big bonuses allow players to start playing their favorite games with even more money than they deposited. As a fully licensed and regulated online casino, you can also rest easy knowing your sensitive information is safe and secure.

Casino Cruise 1

Features

First impressions mean a lot, and Casino Cruise does not disappoint. The online casino has a modern site with crisp graphics and bold navigational buttons. The simplified interface makes it easy to find exactly what you’re looking for in just a few seconds. While Casino Cruise does have many of the things that we look for in a gaming website, there are certain limitations to be aware of.

What we like

  • No download required.
  • Over 1,300 casino games.
  • Live casino available.
  • Multiple top software providers.
  • Phone support available.
  • Mobile-friendly platform.
  • Supports many languages.
  • Holds two EU licenses.

What we don't like

  • Live chat not available 24/7.
  • No loyalty program available.

Casino Cruise Overview

Online Since 2014
Licence
UKGC, Malta Gaming Authority (MGA)
Software
Red Tiger, Evolution Gaming, Microgaming, NetEnt, Play'n Go, AvatarUX Studios
Owner Genesis Global Limited

ADDITIONAL INFORMATION

Restricted Countries
Australia, Denmark, France, Iran, Israel, Italy, Portugal, Romania, Spain, Turkey and United States
Currencies BGN, CAD, CHF, CZK, DKK, EUR, GBP, HRK, MXN, NOK, PEN, PLN, RON, RUB, SEK, USD, VEF and ZAR
Language
Arabic, English, Finnish, German, Norwegian, Russian and Swedish
Support Live Chat, Email, Phone and FAQ Section
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, EntroPay, Maestro, MasterCard, Neteller, Sofort, Trustly, Visa Card, Zimpler
Min Deposit $/£/€10
Min Withdrawal $/£/€10
Withdrawal Limits €5500 per week and €22,000 per month
Payout Timeframes EWallets: 0-24 hours, Credit / Debit Cards: 2-5 days, Bank Transfers: 2-5 days, Cheques: Not offered, Pending Time: 24-48 hours

Casino History

Founded by a group of casino enthusiasts, Casino Cruise has grown exponentially in just a few years. The online casino first launched in 2014 and has since created a library of hundreds of high-quality casino games from the industry’s top software providers. Casino Cruise is owned by Genesis Global Limited, which also owns other popular casinos, such as Spinit Casino, Genesis Casino, and Casino Gods. The company is incorporated under Malta laws, meaning strict gaming rules and regulations are being met.

Licenses, Security & Fair Play

Casino Cruise has received licenses from several well-respected gaming authorities, including the Malta Gaming Authority and the UK Gambling Commission.

Payment methods used at Casino Cruise are PCI compliant and conform to all PCI standards, meaning your financial details are always handled safely when making deposits and withdrawals. SSL connections also keep information exchanges secure.

Fair play at Casino Cruise is also ensured by eCOGRA, an online casino game testing agency dedicated to player protection.

Bonuses and Promotions

In addition to a rather large welcome bonus, Casino Cruise offers a number of promotions for loyal customers. These bonuses and promotions range from free spins and deposit bonuses to cash points and weekend freebies.

Casino Cruise 2

Welcome Bonus

When you sign up and make your first deposit at Casino Cruise, you will instantly receive a welcome package consisting of a $/£/€1,000 welcome bonus and 200 free spins. The welcome bonus is broken up into four separate deposit bonuses. These bonuses include:

1st Deposit: 100% match up to $/£/€200 + 200 free spins.
2nd Deposit: 50% match up to $/£/€200 using bonus code: WCRUISE2.
3rd Deposit: 25% match up to $/£/€300 using bonus code: WCRUISE3.
4th Deposit: 25% match up to $/£/€300 using bonus code: WCRUISE4.

To claim your first deposit bonus, go to the ‘Cashier’ and select the welcome bonus from the dropdown menu. To claim the 2nd, 3rd, and 4th deposit bonuses, again go to the ‘Cashier’ but this time, enter the bonus codes above.

When you make your first deposit, you will receive your first 20 free spins. The remainder of the free spins will be credited at a rate of 20 spins per day for nine days. The free spins in the welcome bonus can only be used on Starburst slot. All free spins are only valid for 72 hours upon being credited, and the maximum withdrawal from free spins is $/£/€100. Deposits that are made using Skrill or Neteller are not eligible for the welcome bonus.

To be eligible for the welcome bonus, you must be a new customer at Casino Cruise and deposit a minimum of $/£/€10 or more. If you do not wish to receive the welcome bonus, you can opt-out. Before you can withdraw any of your bonus winnings, you will need to meet the wagering requirements. This means that players must wager the four welcome bonus deposits at least 40x.

Different games at Casino Cruise contribute to the wagering requirement in different ways. These contribution amounts include:

  • Video slots and other games – 100%
  • Games under the “classic slots” category – 75%
  • Table games – 10%
  • Blackjack games – 5%

Prior to processing any withdrawal, the Casino Cruise team will review a player’s activity to look for irregular playing patterns or signs of fraudulent activities.

VIP Bonus

If you’re looking for bonuses and promotions outside of the welcome bonus, you’ll find them available to VIP members. The Casino Cruise VIP Club offers exclusive players the chance to become a VIP member simply by earning loyalty points. Once you have earned enough points, you will receive an invitation from the casino’s VIP department.

There are three main tiers in the VIP club, each offering unique bonuses, promotions, and gifts. The higher up on the VIP ladder you go, the better the rewards.

Casino Cruise 3

Reload/Deposit Bonuses

Reload and deposit bonuses are available to players on a week-to-week basis. Head to the ‘Promotions’ page to see what’s available. During our research, we discovered a $/£/€100 live casino bonus for first-time live casino players, as well as a 10% weekly cashback bonus of up to $/£/€200, among other excellent promotions.

Loyalty Program

Casino Cruise does not currently offer a loyalty program. You can, however, earn loyalty points by playing casino games which can help you reach VIP status. From there, you can enjoy a wide range of VIP rewards and bonuses.

Payment Methods

Once you have created an account on Casino Cruise, you’re ready to make your first deposit. The online casino offers a variety of payment methods, and it takes mere minutes to complete the transaction.

How to Make a Deposit

The ‘Deposit’ button is located in the upper right-hand corner of each page while playing a game. You can also make a deposit by going to ‘My Account’ page and choosing a deposit method from the list of supported payment methods. Casino Cruise accepts a variety of deposit options, such as credit and debit cards, e-wallets, instant banking, bank transfers, and prepaid cards.

There is no fee when making a deposit to your casino account, and the processing time is instant. Players must deposit at least $/£/€10.

How to Withdraw/Cash Out

To make a withdrawal from your casino account, go to the ‘My Account’ page and select your preferred withdrawal method. Follow the onscreen instructions to complete your withdrawal. There is a minimum withdrawal amount of $/£/€10.

While players can make as many withdrawals as they would like, Casino Cruise cannot process a withdrawal that is made less than 24 hours after your last deposit. You may also be required to provide one or more forms of ID for verification purposes before your funds can be cashed out.

Game Selection

With more than a thousand games to choose from, there’s never a dull moment at Casino Cruise. The selection ranges from classic three-reel slots to modern video slots and table games. There is also a decent amount of live dealer games.

Casino Cruise 4

Casino Games Software Providers

The software providers that a casino works with say a lot about their dedication to quality gaming. At Casino Cruise, you’ll find games from some of the best software providers in the industry, including names like Evolution Gaming, NetEnt, Play’n Go, Microgaming, Yggdrasil, and Quickspin, among others.

Casino Slots

At Casino Cruise, you’ll find over 500 slot machines from popular movies, TV shows, fantasy, sports, and many other fun themes. Stop by to play favorites like Wizard of Gems, Guns N’ Roses, Irish Gold, and James Dean.

Casino Table Games

The amount of table games at Casino Cruise is fairly diverse. Card players will enjoy a hand of blackjack or poker, while table game enthusiasts will have other options like baccarat and roulette. There are also many variations of your favorites, such as European blackjack.

Live Casino

Casino Cruise uses the Evolution Gaming live dealer platform to deliver an exceptional live-stream gaming experience. There are many live dealer games to choose from, such as roulette, baccarat, blackjack, and Dream Catcher. There are also VIP versions of your favorite live casino games.

Casino Cruise 5

Mobile Casino

Casino Cruise makes it easy to play casino and live dealer games directly from your smartphone or tablet. The mobile platform is compatible with mobile browsers, or you can download the app directly to your phone.

Currently, the mobile casino has more than 500 titles, but more are added all the time. Casino Cruise’s mobile casino is compatible with Android, Apple, and Windows devices and works effortlessly with most modern smartphones and tablets.

Customer Support

Casino Cruise offers a helpful FAQ section that outlines important information about payments, accounts, and other topics. You can also contact the customer support team at Casino Cruise via:

  • Email
  • Phone
  • Live chat

Start Playing at Casino Cruise

While no online casino is perfect, Casino Cruise comes close by offering a well-rounded array of features, a massive game selection, and a generous welcome bonus. Of course, it does have some drawbacks, such as its lack of a loyalty program. However, if you’re willing to words towards being a VIP member, you can certainly benefit from playing at Casino Cruise.

I'm Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. You can trust my experience for in-depth reviews and reliable guidance when picking the right online casino.

Casino Cruise
1.0/5.0
Reviewed by Nathan Vega

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