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Zen Casino review

Zen Casino is a Curacao-licensed online casino that accepts players from countries including Canada, New Zealand, Australia, Ireland, and South Africa. Once you find your way to the lobby, you're greeted with 5,000+ casino games courtesy of top-notch iGaming developers, including Evolution, NetEnt, Yggdrasil, Quickspin, and more. In this review, we take you through every aspect of Zen Casino, including an impressive 4-part welcome bonus worth up to €2,000 / C$2,630 / A$3,000 / NZ$3,690 + 200 Bonus Spins, the payment options available, casino games on offer, and more.

Zen Casino Features

The Zen Casino website has a professionally designed mobile-responsive interface. There are menu options dedicated to live dealer, games, promotions, bonus games, an FAQ, live support, as well as tournaments. On top of this, the casino can be set to display text and games in English, German, Dutch, Norwegian, Finnish, Polish, French, Czech, Italian, Croatian, Spanish, Romanian, Turkish, or Chinese.

Zen Casino

Zen Casino

100% up to €200 + 100 Free Spins

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x 45

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Zen Casino 1

Zen Casino History

Zen Casino came into the online gambling industry in 2017 via RR Investments N.V., which was founded in 2017 under the laws of Curaçao. However, RR Invest LP, registered in the UK in 2015 and operating out of Scotland, along with RDG Invest LTD, registered in the UK in 2019 and operating out of London, both handle all payment processing on behalf of the casino. All companies are owned by RR Investments N.V.

Zen Casino Licenses / Security and Fair Play

RR Investments N.V., which owns Zen Casino, operates out of Curacao. The online gaming operations are covered by a Curacao-issued Antillephone N.V. license. This license is not protected by EU gambling, consumer rights, or data protection acts. The companies issuing payments, RR Invest LP and RDG Invest LTD, fall under the purview of UK and EU business laws. How far this goes towards protecting you as a player is not exactly clear.

What we like

  • 5,000+ Casino games
  • 4-part welcome package
  • Multi-language website
  • Rewards loyal members
  • Crypto-friendly casino

What we don't like

  • Licence not covered by EU rules
  • No dedicated table game category

Zen Casino Overview

Online Since 2019
Licence
Curacao
Software
Red Tiger, Push Gaming, Quickspin, Betsoft, Booming Games, Spinomenal, Amusnet (former EGT Interactive), Elk Studios, Wazdan, Endorphina Gaming, Yggdrasil Gaming, Evolution Gaming, Habanero Systems, iSoftBet, Microgaming, Mr. Slotty, NetEnt, Play'n Go, Playson, Pragmatic Play, Nolimit City, Ezugi, Tom Horn Gaming, Relax Gaming, Evoplay Entertainment, WorldMatch
Owner RR Investments NV

ADDITIONAL INFORMATION

Restricted Countries
Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Italy, South Africa, Spain, Turkey, U.S.
Currencies EUR, GBP, USD, RUB, PLN, MDL
Language
English, French, Swedish, Norwegian, Croatian, Dutch, German, Spanish, Polish, Finnish, Romanian, Turkish, Russian and Chinese gameplay is possible at Zen.
Support Live Chat, Email Support
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, Maestro, MasterCard, Neteller, Visa Card, Bank Transfer
Min Deposit €10
Min Withdrawal €10
Withdrawal Limits €50,000 per week
Payout Timeframes EWallets: 0-6 hours Credit / Debit Cards: 0-6 hours Bank Transfers: 0-6 hours Cheques: Not offered Pending Time: 0-8 hours

Zen Online Casino Bonuses and Promotions

Zen Casino 2

There is a generous set of welcome bonuses, regular bonuses, and a loyalty program on the promotions page at Zen Casino. These will help you earn bonus money to enhance your Zen Casino gaming experience.

Zen Casino Welcome Bonus - Deposit Bonus for Each of First 4 Deposits

Whether you live in Canada, Ireland, Australia, New Zealand, or any other country accepted at Zen Casino, the first bonus waiting for new players is a 4-part welcome package worth up to €2,000 / C$2,630 / A$3,000 / NZ$3,690 + 200 Free Spins.

First Deposit Bonus: 100% up to €200 / C$265 / A$300 / NZ$345 + 100 Free Spins (Book of Gold: Classic from Playson)

  • Minimum Deposit: €15 / C$20 / A$20 / NZ$25
  • Max Bet: €2 / C$3 / A$3 / NZ$4
  • Wagering Requirements: 35x

Second Deposit Bonus: 50% up to €200 / C$265 / A$300 / NZ$345 + 100 Free Spins (Rocket Stars from Evoplay)

  • Minimum Deposit: €20 / C$25 / A$25 / NZ$30
  • Max Bet: €3 / C$4 / A$4 / NZ$5
  • Wagering Requirements: 35x

Third Deposit Bonus: 50% up to €600 / C$800 / A$900 / NZ$1,000

  • Minimum Deposit: €20 / C$25 / A$25 / NZ$30
  • Max Bet: €4 / C$5 / A$5 / NZ$6
  • Wagering Requirements: 35x

Fourth Deposit Bonus: 50% up to €1,000 / C$1,300 / A$1,500 / NZ$1,700

  • Minimum Deposit: €20 / C$25 / A$25 / NZ$30
  • Max Bet: €5 / C$7.5 / A$7.5 / NZ$10
  • Wagering Requirements: 30x

You must wager the above Zen Casino bonuses within 3 days - which is not ideal. Additionally, we found the bonus terms and conditions are not made clear at Zen Casino. There is no 'Bonus Terms and Conditions' page and no real mention of bonuses in the General Terms and Conditions.

When you view the bonuses you want to claim, it shows you the providers of which games you're allowed to play. We assume these games all contribute 100% towards the wagering requirements but cannot be sure.

Other Bonuses & Promotions

When you're done with the main Zen Casino offer handed out to new players, you will find a bunch of other interesting and lucrative casino bonuses to take advantage of. This includes regular reload bonuses you can wager on games offered by certain developers:

  • Evoplay Bonus: 30% up to €300 (or currency equivalent) + 20 Free Spins (Rise of Horus)
  • Betsoft Bonus: 70% up to €500 (or currency equivalent)
  • Blueprint Bonus: 50% up to €500 (or currency equivalent)
  • NoLimit City Bonus: 20% up to €500 (or currency equivalent) + 50 Free Spins (Punk Toilet)
  • Crypto Bonus: 100% up to €500 (or currency equivalent) + 100 Free Spins (Age of Asgard)
  • Free Spins Deposit Bonus: 100 Free Spins (Starfire Fortune TopHit)

Each of the above bonuses has its own set of wagering requirements and other rules, so make sure you check these out before claiming. None require you to enter bonus codes, as you just have to select your chosen bonus when making a deposit.

Loyalty Program

Every time you wager on real money games, you will accumulate loyalty points that will raise your player status. There are 8 levels to climb, and as soon as you get to level 2, you will start to earn 2% cashback on your losses. Each level increases your cashback percentage, and you also get other benefits such as increased withdrawal limits, quicker withdrawal reviews, and a series of VIP member bonuses and promotions.

Zen Casino Payment Methods

Zen Casino 3

As for the payment options available to you at Zen Casino, you have plenty of ways to get your money in and out of your casino account. Zen Casino currently supports fiat currencies, including Euros (EUR), Canadian Dollars (CAD), New Zealand Dollars (NZD), Australian Dollars (AUD), US Dollars (USD), Polish Zlotys (PLN), and Russian Rubles (RUB).

You can deposit and withdraw those currencies using a variety of payment methods, including an eWallet of your choosing, an online bank transfer, a credit/debit card, and more. Plus, if you prefer using cryptocurrencies, you can fund or cash out your account using Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Tether (USDT), Dogecoin (DOGE), Ripple (XRP), and more.

How to Make a Deposit

Deposits can be made using Visa, MasterCard, Maestro, Neteller, Skrill, Sofort, RunPay, Perfect Money, XMLGold, BitCoin, LiteCoin, Ecoin.eu, or Bank Transfer. All deposits are instantly processed as long as your financial facility clears the funds when you make the deposit request. The min-max you can deposit is set to €15.00 and €100,000 in any one transaction. For any amounts above this, then the process is to get in touch with the ZEN Casino customer service via live chat.

How to Withdraw/Cash Out

Withdrawals can be made using Bank Transfer, Visa, MasterCard, Neteller, Skrill, Perfect Money, RunPay, Ecoin.eu vouchers, or XMLGold. Zen Casino claims to process withdrawals within 6 hours. How long you wait after approval, will come down to the payment method used. eWallet and cryptocurrency transactions should complete instantly, while other payment options may take a day or two longer.

As for the maximum withdrawal limits, you will be able to withdraw up to a maximum of €2,000 per day, €5,000 per week, and €10,000 per month. These limits increase as your VIP status improves.

You will not have to pay fees/charges for your withdrawals as long as you wager your deposit 1x (or 3x if playing live casino).

Zen Casino Games - Slots, Tables, Live Casino & Video Poker Games

Zen Casino 4

Zen Casinos has ‘live dealer’ and ‘games’ sections, which are home to over 5,000 games. In the ‘Games’ section, you will be presented with a series of online slots that come with filters. The filters are all related to slots.

‘Favorites’, ‘Bonus’, ‘Jackpots’, ‘Live Casino’, ‘Megaways’, ‘New’, ‘Popular’, ‘Recommended’, ‘ Slots’, and ‘Win Both Ways’. There are no filters for table games, so you will need to use the ‘Search Games’ function to locate these. Another way to filter games is to use the ‘check/uncheck all’ function and apply this to the list of software developers.

Casino Games Software Providers

There are 40+ virtual game providers and 6 live games platform providers. These providers are Amatic Industries, BetGames, BetSoft, Booming Games, Apollo Games, Edict, Playson, Authentic Gaming, Relax Gaming, Push Gaming, EGT, Endorphina, Evolution Gaming, Evoplay, Ezugi, Habanero, iSoftBet, Kiron Interactive, Microgaming, NoLimit City, Elk Studios, Future Gaming Solutions, Euro Games Technology, Mr Slotty, NetEnt, World Match, Pocket Games Soft, Play’n Go, Pragmatic Play, Quickspin, Red Tiger Gaming, Spinomenal, Tom Horn Gaming, and Word Match.

Zen Casino Slots

Slots are located in the ‘games’ section of the casino. Here you will find selected games from many of the software providers mentioned above. You can also use any of the filter options to find slots to play with features such as Megaways, Jackpots, and Win Both Ways.

As there are so many software providers, you have a huge selection of titles and themes. In order to find the latest slots or the most popular, use the new and popular filter options. Some of the most recent slot releases currently available at Zen Casino include Wish Granted by Playson, Bounty Hunters by Nolimit City, and Sweet Alchemy 2 by Play'n Go. Meanwhile, the most popular slots are titles such as Wanted Dead or a Wild, Bonanza Megaways, Dead or Alive II and Midas Golden Touch.

Zen Casino Table Games

Table games are not easy to find because there is no specific filter. Therefore, you will need to use the search bar to find out if your favorite table game is available. We found a great selection of virtual blackjack, roulette, baccarat, and several variations of poker, including Oasis Poker, Triple Edge Poker, Stud Poker, and Texas Hold’em.

Zen Live Casino

Zen Casino 5

The live casino operates games from Evolution Gaming, Authentic Gaming, Lucky Streak, LiveGames, and Amusnet Interactive. There are live dealers on tables featuring popular Blackjack, Baccarat, and Baccarat variants, while other games include Andar Bahar, Teen Patti, Sic Bo, and Craps. Plus, you can enjoy a range of live poker games and a fabulous selection of live gameshows such as Monopoly Live, Crazy Time, and Dynamic Roulette 120x.

Mobile Casino Review

Zen Casino does not have a mobile download application because the website has been designed using responsive code that can adapt to all mobile device screen sizes. Simply open your web browser, navigate to the mobile site of the casino, log into your account, and select the game you want to play or the area of the casino that you want to manage.

Zen Casino Customer Support

At Zen Casino, the management is aware customer support is vital. As such, you have access to a 24/7 live chat app, email support, FAQs, and terms and conditions pages. There is also a news page, game rules, and privacy policy information.

  • Email Support Team
  • Live Chat
  • T&cs and policy pages
  • FAQ

Our Opinion of Zen Casino

We feel Zen Casino compares well in comparison to other Curacao-based online casinos. You get a decent collection of over 5,000 selected games from many of the biggest developers in the iGaming industry. The welcome package and the other deposit bonuses also compare well. You will find games including slots, live dealer, video poker, and even a few jackpot games. The payment options are good, and we like that you can deposit using cryptocurrencies.

We do have some concerns, however. We feel the terms and conditions page needs work. It is hard to read and fairly ambiguous in certain areas. We could not identify a dedicated 'Bonus Terms and Conditions' page either.

Zen Casino Compared to Other Online Casinos

As ever, to give you a better understanding of Zen Casino, we're going to compare it directly with other platforms operating within similar markets. Using this information, you can determine whether to play at Zen Casino or continue your search.

Zen Casino vs. BitKingz Casino - Games

As Zen Casino supports cryptocurrencies, we thought we'd find another crypto-friendly casino to compare it with. We wanted to do this in terms of the games offered. BitKingz Casino is a popular cryptocurrency casino and one of the first we visit when we want to enjoy crypto gaming. However, this might have to change as Zen Casino offers a larger collection of games. The only area BitKingz comes out on top is the jackpot slots, as that platform has a much better collection.

Zen Casino vs. Playouwin Casino - Welcome Bonus

Playouwin Casino operates in similar iGaming markets, so it is a good casino to compare directly with Zen Casino in terms of the welcome bonuses both casinos offer. What we like about Playouwin is the casino offers more creativity in terms of the bonuses it has. You can find cashback deals and not just deposit bonuses. That said, as Zen Casino offers a 4-part welcome bonus, you get a lot more bonus money and free spins. Both platforms offer similar wagering requirements, so it depends on which bonuses you prefer.

Start Playing at Zen Casino

If you're happy with what Zen Casino has to offer, you might want to play on this exciting platform. Sign up today and grab the lucrative welcome bonus full of cash and bonus spins. You might just turn those funds into some decent winnings! On the flip side, use our casino reviews to find other casinos that might suit your preferences better.

Zen Casino Review FAQ Section

Is there a Zen Casino welcome bonus?

Yes, new customers can take advantage of a 4-part welcome bonus worth up to €2,000 / C$2,630 / A$3,000 / NZ$3,690 + 200 bonus spins. There is no bonus code needed, as instead, you can claim each stage of the bonus when you're making a deposit. When you're done, you will also find a host of other deposit bonuses to claim.

What software developers feature at Zen Casino?

40+ software developers are responsible for the 5,000+ casino games at the Zen Casino site. Among those are Elk Studios, World Match, Authentic Gaming, Apollo Games, Red Tiger Gaming, Booming Games, Tom Horn Gaming, Pragmatic Play, Amatic Industries, and Mr. Slotty.

What payment options can I use at Zen Casino?

You can use popular eWallets, cryptocurrencies and other payment methods when funding your Zen Casino account. The following currencies are among those accepted: EUR, CAD, NZD, USD, and AUD. Plus, the Zen Casino site supports many cryptocurrencies, including BTC, LTC, ETH, DOGE, XRP, and USDT.

Who Owns Zen Casino?

Zen Casino is owned by the Curacao-based company RR Investments N.V. That firm first launched Zen Casino in 2017.

What are the customer support options at Zen Casino?

You have access to a 24/7 live chat app, email support, FAQs, and a terms and conditions page to use for support. We recommend using the FAQ page first, as this will let you find answers to common solutions. The casino also has a responsible gambling page that explains the responsible gaming tools at your disposal.

I'm Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. You can trust my experience for in-depth reviews and reliable guidance when picking the right online casino.

Zen Casino
3.5/5.0
Reviewed by Nathan Vega

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