Black Diamond Casino review

Black Diamond Casino was established back in 2009 and held an active license through the jurisdiction of Curacao under the public limited company of Deckmedia N.V. Casinos.

As of June 2022, Black Diamond Casino is closed and no longer operates.

 

The casino is linked to several mentions of improper business management, whether these are true is another thing, as there is no official statement to back up these claims. What we can see is that Black Diamond Casino offers a wide range of promotions, but the small collection of games looks to be the obvious reason, for now, as to why players might look elsewhere to fulfill their casino gaming desires.

Black Diamond Casino 1

Features

  • Large welcome bonus deal
  • Multiple promotions
  • Video poker specialist
  • 5th Street Races promotion

What we like

  • Easy-to-use website
  • Multi-million jackpots available
  • Cryptocurrencies available
  • 24/7 customer support

What we don't like

  • Small list of gaming providers
  • Curacao license is not the most trusted

Black Diamond Casino Overview

Online Since 2009
Licence
Curacao
Software
Betsoft, Rival Gaming, Pragmatic Play
Owner Deckmedia N.V. Casinos

ADDITIONAL INFORMATION

Restricted Countries
Asia Australia Bulgaria Canada Costa Rica Israel Italy Netherlands Poland Romania Russia Spain Sweden Ukraine United Kingdom United States
Currencies EUR, USD, AUD, CAD, ZAR
Language
English, French, Spanish, German
Support Email Support
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, American Express, Bitcoin, Ecopayz, EntroPay, Maestro, MasterCard, Neteller, Visa Card
Min Deposit €10
Min Withdrawal €50
Withdrawal Limits €1000 per week
Payout Timeframes EWallets: 24-48 hours, Bank Transfers: 7-10 days, Cheques: 10-21 days, Pending Time: 48-72 hours

Casino History

The Black Diamond Casino has been in operation since 2009, and so the site has enjoyed plenty of time to build up a history in the iGaming industry. Our research shows that the casino has had an up and down past with the name appearing on casino blacklists on several occasions; however, the validity of these lists is not always completely true. What we do know is that the gambling license from Curacao does not always warrant a 100% safe and secure gaming site, and so there should be care taken if you decide to play at the site. The lack of gaming providers also raises questions about the overall respect that has been gained by the casino from the rest of the industry.

Licenses / Security & Fair Play

The Black Diamond Casino is licensed with the Curacao gambling authorities. This doesn’t instantly mean that there is trouble ahead, but you should think twice about signing up for the site. The Curacao jurisdiction is notorious for accepting licenses to unprofessional businesses, and so the Curacao name is far from the respected UK, Malta, and Gibraltar license names and logos. Again, we suggest that you think twice about signing up here because, after all, there are many alternative casinos out there that offer a safer and better gaming experience.

Bonus / Promotions Summary

Black Diamond Casino 2

Welcome Bonus

New players at the Black Diamond Casino have a five-deposit offer to claim with up to €6,750 available, along with 150 free spins in total. It’s a potentially huge offer if you have the budget to deposit the maximum bonus, plus you’ll also get 25 free spins just by registering an account. Here’s how it works:

  • Register Account: 25 spins
  • First Deposit: 200% Match Bonus up to €2,000 + 30 spins
  • Second Deposit: 100% Match Bonus up to €1,000 + 30 spins
  • Third Deposit: 100% Match Bonus up to €1,000 + 30 spins
  • Fourth Deposit: 100% Match Bonus up to €1,000 + 30 spins
  • Fifth Deposit: 175% Match Bonus up to €1,750 + 30 spins

Wagering Requirements

Each bonus comes with 35x wagering requirements and the bonus expires after only seven days. Any winnings made from the free spins will also be capped at a total of €200. The free spins come with a slightly lower requirement of 25x wagering to clear any of the winnings connected with the spins.

Game Contribution

All slot games offer the full 100% contribution, whereas video poker comes with 20%, Blackjack 2.5%, and all other table games come with a 10% contribution towards clearing your welcome bonus money.

Loyalty Bonus

All players are entitled to the weekly cashback promotion in which you can claim 15% back on all of your deposits made from Monday to Sunday. Each Sunday, you’ll be rewarded with the cashback prize (in cash) but only if you have not had any withdrawals approved in that previous week.

Payment Methods Summary

Black Diamond Casino 3

How to make a deposit

Depositing at Black Diamond Casino is pretty much straightforward, with instant processing times and a minimum €10 deposit. The only major provider missing here is the PayPal method which might be an issue for some players.

How to withdraw / cash out

The options for your withdrawal transactions are minimal, which will be more of a concern for players than the already missing PayPal option. Bank transfers and ecoPayz are the two options with a maximum withdrawal limit of €4,000 per week, plus a minimum of €50 for ecoPayz and €500 for bank transfers.

Game Selection Summary

Black Diamond Casino 4

Casino games software providers

The small collection of providers on board with Black Diamond Casino is a major negative point for the site, and the number of games is well below the usual total found at most casinos. The games of Betsoft and Pragmatic Play do make up for this downfall, but we think players will certainly miss the overall variety of titles.

Casino slots

Slots make up the majority of the games at Black Diamond, but as we just mentioned, the numbers do not stack up in comparison to most other sites. Saying that there are some popular slot games here with the likes of Wolf Gold, Great Rhino, Peking Luck, and Hot Safari all available to play in the limited collection.

Casino table games

The small number of games also stretches to the table and card game collection with 17 titles to choose from, including the likes of roulette and blackjack. This number does jump up when adding in the separate video poker selection with an additional 33 variants of the game available.

Live casino

The live casino follows the same pattern, with only eight options available to choose from that cover the three games of blackjack, roulette, and baccarat. The VIP roulette option will be a useful game for high rollers, but we still think that the collection lacks variety for most players.

Mobile Casino Review

The Black Diamond Casino is available on mobile devices, and you’ll get the full mobile experience by simply opening the site URL in your internet browser. You can expect smooth graphics and animations as well as optimized gaming screens that allow you to comfortably play on smartphones or tablet devices. You lose none of the casino functionality and gain the exciting ability to play wherever you want.

Customer Support

The only available form of contact is by using the email address displayed on the contact page of the site. There is no link to live chat or any sign of a phone number, so you might find some delay in getting any of your technical questions solved. The onsite FAQ section does look to be detailed enough to cover the basics, though, and so this is one positive to take away from the casino’s contact support feature. The site states 24/7 customer service, but the fact that this is only via email means that you won’t get the instant feedback and support that you would from live chat and phone support channels.

Conclusion

Black Diamond Casino looks like a smart and modern website, and there is no doubt that the welcome bonus package holds a lot of value, especially for high rollers. The range of promotions is also impressive and puts other casino promotion pages to shame, but this is where the positives of the site stop. The small range of software providers on board means that players seriously lack variety in slot game choices. The live dealer casino section is barely worth having, with only eight games available, and the card games collection is also on the limited side. The wide choice of video poker titles is a surprise, but we don’t think players signing up will be ultimately convinced by that. It’s the slots that count the most, and Black Diamond Casino does not offer enough at this point in time. We don’t think the blacklisting rumors are warranted, as everything seems legit when it comes to the way the casino is run. We’re more let down by the lack of games, banking methods, and customer support.

I'm Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. You can trust my experience for in-depth reviews and reliable guidance when picking the right online casino.

Black Diamond Casino
1.0/5.0
Reviewed by Nathan Vega

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