Spin Palace Casino review
Spin Palace Casino is a well-established online casino in Canada and New Zealand. The CA and NZ versions of the iGaming platform accept Canadian and New Zealand dollars, plus you can deposit using popular cryptocurrencies. As for the game selection, there are close to 1,500 games. The majority of the lobbies are populated with video slots, including progressive jackpots with millionaire wins up for grabs. At the same time, there is an excellent collection of virtual tables, arcades, bingo, and live casino games.
History Of Spin Palace Casino
Spin Palace online casino joined the global iGaming market in 2001 but then briefly closed before coming back online in 2025 under the Betway Group. Under the new structure, the casino operates under two operators.
Spin Palace Casino
100% up to €100
Code Not Required
Minimum Deposit: 10 CAD/NZD
Wagering: Bonus x35
- Canadian Players: For the Canadian-facing side of the casino, the operator is Baytree Interactive Ltd, a company registered in Guernsey under registration number 69691.
- New Zealand Players: If you are connecting from New Zealand, the operator is Baytree (Alderney) Limited, which operates under company number 2012.
Gambling License and Player Security
Baytree Interactive Ltd holds Kahnawake Gaming Commission license number 00892. Regarding Baytree (Alderney) Limited, the company has been awarded an Alderney Gaming Control Commission (AGCC) license.
The KGC has a reasonable reputation in Canada but is not known as a strong licensing authority when compared to the Malta Gaming Authority (MGA) or the Ontario iGaming (iGO) authority. As for the AGC covering players from New Zealand, the licensing authority is not well-known but has a good reputation within the iGaming arena.
To ensure the casino provides random game results, you can check the eCOGRA Safe and Fair Seal in the footer, which is a clickable icon. It shows regular RNG checks and also the average monthly Return to Player (RTP).
Spin Palace is also associated with the Betway Group in the UK, which operates Spin Casino UK. As a result, the platform also operates under the strict safety rules of the UK Gambling Commission.
What we like
- All Games Global Games & Partner Studios
- WowPot!, Mega Moolah & King Millions Jackpots
- Daily Bonuses
- Fair Bonus Wagering Requirements
- Responsible Gambling Tools
- eCOGRA Approved & RTP Reports
- 300,000 CAD/NZD Monthly Withdrawals
What we don't like
- Low-Value Welcome Bonus
- Only 1,500 Games
- VIP Points Conversion Rate Not Mentioned
- 50 CAD/NZD Minimum Withdrawals
Spin Palace Casino Overview
| Online | Since 2025 |
|---|---|
| Licence | |
| Games | 1,500+ |
| Software | |
|---|---|
| Owner | Canada: Baytree Interactive Ltd, New Zealand: Baytree (Alderney) Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | USD, EUR, CAD, NZD, CLP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 CAD/NZD |
| Min Withdrawal | 50 CAD/NZD |
| Withdrawal Limits | Per 24 Hours: 10,000 CAD/NZD Monthly: 300,000 CAD/NZD |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 3-7 days; Bank Transfers: 3-7 days; Pending Time: 24 hours |
Spin Palace Casino Bonuses And Promotions
During the first 7 days of opening your account, you can claim a welcome bonus on your first deposit. You can then claim other regular bonus deals on subsequent deposits, and if you become a high roller, there is a VIP ladder to climb, with each level giving away rewards and perks.
Welcome Bonus
- 1st Deposit: 100% Match Bonus up to 100 CAD/NZD + 10 daily spins to win a Million on the Mega Millionaire Wheel + 2,500 Loyalty Points.
Main Bonus Rules
The most important rule to ensure the casino approves a bonus to real money conversion is to make sure you do not bet over the max bet for all bonus money.
- Minimum Deposit: 10 CAD/NZD
- Bonus Money Wagering Requirement: 35x bonus only
- Max Bet For All Bonus Money: 30% of the bonus awarded or 10 CAD/NZD per bet (whichever is lower)
- Bonus Validity: 60 Days
- Max Bonus to Real Money Conversion: Not Mentioned
- Exclusions: None Mentioned
Bonus Bet Game Weights
If you bet on a game that contributes 0% towards wagering, Spin Palace Casino has the right to void any bonus to real money conversions.
- 100% - Online Slots, Keno & Scratch Cards games
- 50% - NetEnt online slot games
- 10% - Online slots with respin features
- 8% - Poker Tables, Roulette, Video/Power Poker Games, Blackjack, and Casino War
- 2% - Classic Blackjack as well as Aces video or Jacks or Better video poker games
- 0% - Baccarat, Craps, Red Dog, Sic Bo, and Progressive Jackpot games
Regular Bonuses
You can win daily prizes via the Mega Millionaire Wheel, while you will also receive unique promotions and bonus offers via email or SMS.
- Mega Millionaire Wheel: The Mega Millionaire Wheel is a daily promotion that gives you a shot at winning 1 million dollars.
- Daily Promotions: When you log in every day, there is a new bonus offer displayed for the current date. It will begin with the welcome bonus and then refresh with a new offer, such as free spins or deposit match deals each day.
- Email/SMS: When you sign up, select the box to receive promotions via email, phone, and SMS. Spin Palace will then send you bonus offers regularly via these communication channels.
- Hourly Wins: Earn a ticket for every 50 spins of 0.20+ CAD/NZD on qualifying slots while the Hourly Prize Drop countdown is active. At the end of each hour, a random draw determines the winners, who will share a prize pool of up to 750 CAD/NZD.
- Monthly Prize Drops: A 250,000 CAD/NZD Mega Prize Draw takes place on a monthly basis. For your chance to land a prize, you’ll need to collect 10 hourly tickets, which gives you 1 golden ticket. You can collect an unlimited number of tickets. 25 golden ticket holders will be randomly chosen to share the prize pool on the first day of every month.
- Tournaments: Once you are a member, you will be invited to tournaments with a set prize pool and a minimum bet per spin to qualify for prizes with 0x wagering.
Loyalty Program and VIP Club
We found 6 stages for mid to high-rollers to aim for. The higher the level you climb, the more perks Spin Casino will offer. You will earn 2,500 points on your first deposit, and you will begin at the Bronze VIP level. The next level is Silver, and if you're a super high roller, you can climb up to the Privé level.
The one downside to the VIP program we did find was that there is no mention of how many points you need to climb each level or how many points you accumulate in exchange for real money bets.
Payment Methods and Payout Speeds
Deposits to Spin Palace Casino are instantly credited to your real money balance as soon as your payment provider confirms the transfer of funds. The approval process itself is instant, and the casino does not charge you for deposits.
How to Deposit
The minimum deposit is 10 CAD/NZD.
- Payment Methods for Canadian Players: VISA, Mastercard, Interac, Muchbetter, Flexepin, Apple Pay, iDebit, Paysafecard, USDC, BTC, ETH, USDT (TRC-20), LTC,
- Payment Methods for Kiwi Players: VISA, Mastercard, Skrill, and Paysafecard.
How to Withdraw
The minimum withdrawal is 50 CAD/NZD, which is higher than most alternative online casinos available to players in Canada and New Zealand.
- Cash Out Methods for Canadian Players: VISA, Mastercard, Interac, Muchbetter, EcoCard, or bank transfer. Note that bank transfer charges of 5 CAD apply if your withdrawal is below 500 CAD.
- Cash Out Methods for Kiwi Players: VISA, Mastercard, Skrill or bank transfer. Note that bank transfer charges of 5 NZD apply if your withdrawal is below 500 NZD.
Maximum withdrawals are as follows:
- Per 24 Hours: 10,000 CAD or NZD
- Monthly: 300,000 CAD or NZD
Important Withdrawal T&Cs
- Pending Time: Minimum of 24 Hours
- Deposit Turnover: None. Although you cannot withdraw more than 5x the lifetime amount of your deposits.
- KYC Checks: You will need to pass a one-time KYC check before you can make your first withdrawal.
- KYC Verification Time: Not Mentioned
- Payment Method Unavailable for Withdrawal (NZ): You can choose Skrill if you deposited using a payment option unavailable for withdrawal.
- Payment Method Unavailable for Withdrawal (CA): If your payment option is unavailable for withdrawals, you can use Interac or EcoCard to cash out.
Spin Palace Casino Games and Software Providers
The software providers hosted by Spin Palace include Games Global and partner studios such as Just For The Win, Crazy Tooth Studio, Rabcat and Snowborn Games. You will also find games from NetEnt and NextGen. Overall, we counted the current selection of games available and at the time of our Spin Palace Casino review, there were 1,420 games.
Spin Palace’s casino gaming library ‘For You’, ‘Slots’, ‘Tables’, ‘Live Casino’, ‘Arcade’, ‘Bingo’, ‘Jackpots’, and ‘All Games’ lobbies. With the large number of Games Global studios and other software providers like Pragmatic Play, you can expect at least 20 new games per month.
Video Slot Games
We also counted the number of online video slots available, and the total came close to 1,000. The number may seem low, but with the blend of Pragmatic Play and games from the Games Global software providers, you may not notice that Spin Palace hosts fewer games than most of its competitors in the Canadian and New Zealand iGaming jurisdictions.
Games that capture our attention in the ‘Slots’ lobby generally come with added features. 3 Glittery Diamonds, The Phantom Of The Opera Link & Win, Blazing Mammoth Epic Strike, Amazing Links Fates, Bank Vault Ca$h Catch, Raging Gods Olympus Power Combo, Fishin’ Pots of Gold, Gold Blitz, and Floating Dragon: Dragon Boat Festival Hold & Spin.
Some of these games come with cash collect features, or they use respins with fixed jackpots with the top jackpot payout worth anywhere between 1,000x and 5,000x your spin bet.
Progressive Jackpots
The Spin Palace progressive jackpots all come from the Games Global software provider studio and partner studios, which also create games for the game developer’s pooled jackpot networks. For example, Absolootly Mad: Mega Moolah is part of the Games Global Mega Moolah progressive jackpot series but was developed by Triple Edge Studios, which has paid out a record $20 million win in the past. Other Games Global progressive networks represented on the site include WowPot!, King Millions, and Lotsaloot.
Live Casino Games
The Spin Palace live casino sticks to the Games Global partner On Air Entertainment and also hosts games by Pragmatic Play Live. The 9 Pots of Gold live slot might interest video slot players looking for a community gaming environment.
Also, slot players tend to enjoy game shows, especially Wheel of Fortune titles with slot-like multipliers and bonus multipliers. Plenty of options are available for this gameplay style with Mega Wheel Live, Sweet Bonanza Candyland, Travel Fever, Treasure Island, Snakes & Ladders and Live Majestic Wheelshow.
For card sharks and roulette players, there is also a wide selection of games to choose from. You’ll find traditional single-zero Roulette as well as versions with multipliers, plus Blackjack, Baccarat, Sic Bo, and Dragon Tiger are also accessible in multiple variants.
Mobile Casino Review
There are two options to connect to the Spin Palace mobile casino interface. First, you can use a mobile web browser, or second, you can visit the Google Play or Apple Store from Canada or New Zealand to download the iOS or Android app.
As we often like to do with all our casino reviews, we tested the apps and multiple browsers on tablet and smartphone devices. The casino interface is clean-cut, with no annoying pop-ups. From our experience playing via apps or web browsers, we found both options provide us with high-speed access to the gaming lobbies and the casino games themselves.
Customer Support
There is a detailed FAQ section, and the footer displays a variety of links you can use for self-help information searching. There is also a live chat facility should you need to get in contact with a member of the customer services team.
- Live Chat: The live chat is available 24/7, so no matter whether you are from New Zealand or Canada, you have around-the-clock real-time support. We have always had a positive experience contacting the live support team. Waiting times are only around a minute or two, and the support reps are always friendly and knowledgeable.
- Email: Aside from the complaints email options, we did not find any email support service options for everyday questions and answers.
- Complaints Procedure: The complaints procedure is in section 10.14 of the terms and conditions. The email for complaints is [email protected].
- NZ: If you disagree with the complaint resolution, players from New Zealand will need to contact eCOGRA for mediation. Alternatively, you can contact [email protected], which is the Alderney Gaming Control Commission (AGCC).
- CA: Players in Canada can escalate unresolved complaints with the casino to eCOGRA.
Alternative Online Casinos
We compared our Spin Palace Casino review with two iGaming platforms we’ve reviewed here on Playcasino.com. The idea of making these comparisons is always to help you make informed decisions before signing up for an online casino we’ve covered on our site.
Jackpot City Vs. Spin Palace Casino
The Jackpot City online casino offers players from Canada and New Zealand both CAD and NZD deposits. The casino also operates under the Betway Group, which is a highly regarded and financially secure iGaming operator.
To make comparisons between Jackpot City and Spin Palace, we found that welcome package offers on each casino platform are slightly different. Jackpot City gives you a 400% deposit match up to 1,600 CAD/NZD over 4 deposits. Each deposit is evenly split into a 100% match bonus worth 400 CAD/NZD.
Spin Palace Casino gives you a single first-deposit welcome bonus on your first deposit. It is a 100% Match Bonus up to 100 CAD/NZD + 10 daily spins to win a Million on the Mega Millionaire Wheel + 2,500 Loyalty Points.
With Jackpot City clearly offering a larger bonus amount, what would make you choose the Spin Palace welcome bonus deal? Well, the 35x bonus-only wagering is less than Jackpot City’s 50x bonus-only requirement. Also, if you prefer to simply claim a small bonus on your first deposit to test the casino out, then Spin Palace offers a more direct path to real money gaming.
Tonybet Vs. Spin Palace Casino
The Tonybet iGaming platform is also Canadian and New Zealand-friendly, accepting CAD and NZD deposits. One standout difference between Tonybet and Spin Palace is that Tonybet offers a broader selection of games due to hosting games from more software providers, such as Quickspin, Rabcat, and Betsoft.
The key question is, why would you choose Spin Palace over Tonybet? First, it is more high-roller-friendly thanks to the 10,000 CAD/NZD daily withdrawal limits. In comparison, Tonybet only offers up to 3,000 CAD/NZD. The next point worth mentioning is that Tonybet’s wagering requirement is 50x the bonus amount compared to Spin Palace’s 35x..
Despite the wagering requirement differences, Tonybet does offer a higher welcome bonus package, which may sway you away from Spin Palace. On the first deposit, you will receive 100% up to 1,000 CAD or 1,500 NZD + 120 Free Spins on Pragmatic Play’s Cowboys Gold. For your second deposit, you can claim a 50% deposit match up to 500 CAD/NZD + 50 Free Spins on Betsoft’s The Tipsy Tourist online slot.
The decision is yours. Do you prefer a higher bonus balance with a lower chance of converting it into real money or a smaller bonus with better conversion potential?
Our Opinion Of Spin Palace Casino
Spin Palace Casino is what we call an OK iGaming platform. It isn’t a casino that jumps out at us, especially seeing as there are so many others offering more games and better bonuses. However, we always enjoy an online casino that offers a wide selection of video slots and table games by Games Global and the provider’s partner studios. Plus, we particularly like the fact that it includes the software provider’s millionaire-making progressive jackpot networks.
What’s more, if you win a progressive jackpot, withdrawal limits do not apply. Additionally, the current 10,000 CAD/NZD daily withdrawal limit is high, giving you the option to cash out for as much as 300,000 CAD/NZD per year. On the other hand, the 50 CAD/NZD minimum withdrawal is high when most competing online casinos offers a much lower 20 CAD/NZD minimum.
Continuing with the positives, the casino’s eCOGRA seal of approval is impressive and isn’t a seal that the company awards unless the operator has proved it is trustworthy. Adding to Spin Palace’s credibility is the Canadian and New Zealand platforms’ connection with the Betway Group in the UK, which is a highly regarded iGaming company.
Compared to most other online casino options in Canada and New Zealand, the Spin Palace welcome bonus is not as competitive as other iGaming platforms available to players in both countries. With that being said, we like the low wagering requirements of just 35x.
For us to rate Spin Palace as a top Canadian or Kiwi iGaming platform, there are a couple of areas for improvement we’d like to see. These would be to increase the welcome bonus amount and include free spins. Plus, we would like to see the number of software providers increase, which would inevitably result in more games.
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