Play Frank Casino review
Play Frank online casino accepts players from the EU, North America, Asia, Oceania and Africa. The casino has a license from the MGA and UKGC to operate in these jurisdictions and is considered safe and fair.
As a member, you will have access to over 1,500 games from the likes of Microgaming, Play’nGo, BetSoft, NYX, Evolution Gaming, and a few others that contribute to the casino’s slots, table gaming, and live casino.
Play Frank Casino
Code Not Required
Minimum Deposit: €20
Wagering: Bonus x 35
Features
Play Frank always keeps its members up to date with the latest casino wins on the home page. The signup process is quick and easy, and as soon as you open the home page there are several quick to navigate sections on what is an easy casino interface to master. There are mobile and desktop games found in two sections, which are the live casino and casino, a support team available day and night, challenges rewards program allowing players to choose their own bonuses, and Play Frank also prides itself in its quick no-fee payment options.
What we like
- MGA Licenced (EU Laws Apply)
- Lots of jackpot games
- Available in English, German, Finnish, Norwegian
- Candian, South African, EU, Indian, Australian versions
What we don't like
- 0% playthrough contribution for table games
Play Frank Casino Overview
Online | Since 2014 |
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Licence |
Software | |
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Owner | Aspire Global International LTD |
ADDITIONAL INFORMATION
Restricted Countries | |
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Currencies | AUD - Australian Dollar CAD - Canadian Dollar EUR - Euro GBP - Pound Sterling NOK - Norwegian Krone SEK - Swedish Krona USD - US Dollar |
Language | |
Support | Live Chat, Email |
Contact | [email protected] |
DEPOSITS & WITHDRAWALS
Deposit Methods | |
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Min Deposit | €20 |
Min Withdrawal | €20 |
Withdrawal Limits | €10,000 per week |
Payout Timeframes | EWallets: 24 hours Credit / Debit Cards: 1-3 days Bank Transfers: 5-7 days Cheques: Not offered Pending Time: 24 hours |
History
In 2014 Play Frank was introduced to the online casino market by Aspire Global International LTD, which is a Maltese based entity founded in 2008. Other Casinos belonging and operated by Aspire Global LTD are for example: Playluck, Mr.Play, Regent Play, Kaiser Slot, Chilli Spins and many more.
Licenses / Security and Fair Play
Aspire Global International LTD has an MGA license. This license is covered by EU consumer right laws, so the casino must acknowledge and do its best solve any issues or dispute you have. Your casino balance is also protected by rules that state that the casino must keep player balances in a bank account not associated with the casino’s everyday management costs.
On top of this, EU privacy laws must be adhered to, the casino must use top of the line hardware and software to prevent cyber-attacks and ensure all financial transactions are encrypted. Furthermore, both the casino’s virtual (RNG) games as well as live games are regularly subjected to random fairness tests to guarantee the casino offers random game results according to each game’s stated RTP.
Bonuses and Promotions
One good reason behind Play Frank Casino’s popularity amongst online casino players is its bonus and rewards programs that begin with a decent sized welcome bonus.
Welcome Bonus
The overall offer is a deposit match bonus to €300 with the addition of 200 free spins. However, to claim the offer in full, you will need to make 3 separate deposits.
1st Deposit Bonus: 50 free spins, as well as a 100% deposit match from €20 of up to €100, will get your Play Frank casino experience underway.
2nd Deposit Bonus: Another 50 free spins as well as a 50% deposit match from €20 of up to €200. TO get the full amount, you will need to deposit €400 and start playing with €600. If you deposit the minimum of €20, you will start playing with €30.
3rd Deposit Bonus: This time you can claim 100 free spins for a deposit of just €20. The free spins can be used on a designated game, which at present is Starburst.
With these deposits come certain terms and conditions. Deposit match money is added to a ‘Bonus Money’ balance. Also, any wins from your free spins will be added to this same balance. In order to have this cash moved to your real money balance, you will need to get through a wagering requirement of 35x the amount. For every €20, this is €700 worth of bets. If the wagering requirements are not met within 7 days from the time the bonus money was credited, the bonus balance will expire.
Another restriction is that all bets made using the bonus money may not exceed €5.00. Any bets over this amount will be void and not count towards the wagering requirement. Furthermore, not all games contribute to the wagering requirement equally, so a percentage of some bets will not count.
- Most Video Slots - 100% *some are excluded as 0%
- All games under the classic slots sections - 50%
- All Tables games, Roulette, Video Poker, Other games and Live Casino - 0%
- All Booming Games and BetSoft Games – 0%
- Jackpot Games and Virtual Sports Games – 0%
- *Read bonus terms and conditions Section 3.8 ‘Wagering Requirements’ for a list of slots that count 0% towards the playthrough amount
Reload/Regular Bonuses
Members of Play Frank online casino are always able to top up their bonus balance by completing ‘Daily Challenges’ that are advertised in player dashboards.
Wager a set amount on a designated game
- Trigger a specific number of bonuses
- Land ‘x’ number of ‘Big Wins’
Slot players will also be given the chance to deposit and receive free spins that can be turned into bonus cash and played through 40x to have this amount returned as withdrawable cash.
VIP/Loyalty
Play Frank Casino has a ‘Tracks, Levels, Rewards’ program for loyal players. Players can literally choose which type of bonus they want to use be it free spins or deposit match. This way you will be able to predict exactly when and which reward to expect. The more you bet, the quicker the prizes are released.
Although, if you are a table game or live casino player, this program is pointless because the wagering requirements will prevent you from ever withdrawing the bonus money as cash.
Payment Methods
The casino’s FAQ’s ‘Deposit Section’ is the best place to get ‘Depositing and Withdrawing’ information. All games are played in Euros so your deposits.withdrwals will be subject to currency exchange rates if your account uses any other currency. Also, you must always use a financial account that is in your name.
How to Make a Deposit
To make deposits, you need to log on and click ‘Deposit’. The minimum amount is €20 or currency equivalent.
The casino accepts Visa and MasterCard/Maestro Credit and Debit cards. Skrill and Neteller are also available. Also, depending on the version of the casino you use, there will be other deposit methods made available such as Speed card, instaDebit, EcoPayz, PaySafeCard, Moneta.ru, Trustly, and WebMoney.
There are no fees to make a deposit, and deposits are instant except for bank transfer which takes 7 days.
How to Withdraw/Cash Out
Before making your first withdrawal, you will need to submit KYC documents one time only. All withdrawals are normally processed after 24 hours and the transaction is free. The usual withdrawal times are 3 to 5 working days. The maximum monthly withdrawal amount is €25,000, and weekly withdrawals are capped at €10.000 or your currency equivalent.
Visa and MasterCard/Maestro Credit and Debit cards, Neteller, Skrill, EcoPayz, Trustly, Speedcard, Moneta.ru, instaDebit, and WebMoney.
Game Selection
There are over 1,500 games available with many of them available for free play, while all of them can be played using real money bets. Every game comes with ‘game rules’ so you can learn how to play each.
To get your gaming experience started, select either the ‘Live Casino’ or ‘Casino’.
More refined filtering options available include:
- Lobby
- Slots
- Classic Slots
- Table Games
- Live Casino
- Jackpot
- All
Casino Games Software Providers
To find any one of these software providers, simply enter the name in the ‘search’ area. The following providers can be found at Play Frank Casino: Evolution Gaming, Play'n GO, Microgaming, NetEnt, Betsoft, NYX, DMI Gaming, StakeLogic, Quickspin, Genii, PariPlay, iSoftBet, Endorphina, Booming Games, Playson, and Stakelogic.
Casino Slots
In the ‘Jackpot’ section, you will find NetEnt, Microgaming, DMI Gaming, and Red Tiger jackpot slots. Titles include Mega Moolah Isis, Major Millions, Mega Moolah, Wild Cats Multiline, Jackpot Quest, Mercy of the Gods, and Imperial Riches.
There is a huge number of classic slots from a mix of software providers giving you the chance to spin both non-progressive and progressive 3-reel slot games such as Cash Splash, Fruit Fiesta, and the very popular Twin Joker slot with a 97.79% RTP from StakeLogic.
Over in the ‘Slots’ section, you are spoiled for choice with over 1,500 slots such as Dead or Alive 2, Jimi Hendrix, Warlords, Immortal Romance, Vikings Go Berserk, Thunderstruck, and Red Tiger’s Jack in a Pot slot.
Casino Table Games
Table game players will be right at home as Play Frank players. Just about every style of Blackjack, Baccarat, Poker, and Blackjack can be played here. On top of this, there are loads of extras such as Craps, Casino Patience, and Top Card Trumps. Furthermore, there are over 20 video poker games lined up in this section with Jacks or Better 25 hand included.
Live Casino
The ‘Live Casino’ is split into several sections. With Evolution Gaming behind the scenes at the Play Frank Live Casino, you can expect a huge number of blackjack, roulette, and poker games just for starters. There are also quite a few different Baccarat tables with normal as well as squeeze baccarat available. The usual game show live games such as Deal or No Deal and Dreamcatcher are also popular games in the live casino area.
- Lobby
- Roulette
- Blackjack
- Baccarat
- Holdem
- Lottery
- Other
- All Tables
Mobile Casino Review
The Play Frank mobile casino can be accessed via any web browser on a tablet or smartphone. This gives players with all mobile operating systems such as Android, Windows Mobile, and iOS access to the casino’s entire interface. To play games, simply log on and select play for instant play games that have been designed to adapt to any size screen on all of today’s modern mobile devices.
Customer Support
Play Frank Casino’s support options are right on the money. 24/7 live chat, email chat support, a very detailed FAQ, and easy access to bonus terms and conditions, as well as the casino terms and conditions. Your queries will be dealt with by an experienced support agent who will help you get to the bottom of any issues and answer your questions
Start Playing At Play Frank Casino
There is only one downside to the entire Play Frank casino offer, and that is table game, jackpot, and live casino players will not be able to meet the wagering requirements for the bonus offers. Aside from this, we have nothing but praise for this casino. It is licensed by a trusted authority, there are hundreds of table and live dealer games, plus over 1,500 slots, and excellent customer service options and all this is available on neatly designed desktop and mobile instant play sites!
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