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GemSlots Casino review

GemSlots online casino opened in 2017 and has been built up a reputation for not only being a place to play a variety of online slots but also for its virtual and live table game selections.

The casino’s games have been divided into several sections each with filters to further narrow down the games that suit your playing style. This includes being able to sort games by software providers. 

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GemSlots Casino

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Games are available to play in Euros or British pounds, and the languages available include German and English. Furthermore, if you are looking for a safe and fair casino to gamble at, then GemSlots is as good they come because this casino holds licenses from the UKGC and MGA. 

GemSlots Casino 1

Features 

The Gemfox casino theme is all about shiny gems. Although this is the theme, the interface’s nonsense layout gets players straight down to business by providing gaming categories and filters directly under each one. With its instant play platform, all you need to do is sign up, deposit, select your game and start playing without any distractions.

What we like

  • Site and games in German or English
  • Over 900 slots
  • 60+ Live and virtual table games
  • Licenses from MGA & UKGC
  • Easy access to instant play games

What we don't like

  • x50 Wagering Requirement on bonuses
  • €/£/$2.50 withdrawal fees
  • Max withdrawals limit is low
  • Limited poker options

GemSlots Casino Overview

Online Since 2017
Licence
Malta Gaming Authority (MGA)
Software
NetEnt, Playtech, IGT
Owner ProgressPlay Limited

ADDITIONAL INFORMATION

Restricted Countries
Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Slovenia, Spain
Currencies EUR, GBP, USD
Language
EN, DE
Support Live Chat, Email
Contact [email protected]

DEPOSITS & WITHDRAWALS

Deposit Methods
Skrill, Ecopayz, MasterCard, Neteller, Paysafecard, Visa Card, Bank Transfer
Min Deposit €/£/$10
Min Withdrawal €/£/$10
Withdrawal Limits €/£/$3,000 per week, €/£/$6,000 monthly
Payout Timeframes 1-7 Days

Casino history

GemSlots casino began its operations in 2017. However, the company that owns GemSlots, ProgressPlay Limited, has been in the online casino industry since 2012. When ProgressPlay began it started with one casino which is Jackpot Paradice. That casino is still in operations, and ProgressPlay now owns and operates more than 10 other well-known online casino gaming websites. 

Licenses / Security and Fair play

GemSlots online casino is covered under both UKGC and MGA licenses picked up by ProgressPlay; the owners of the casino. If you were ever worried about casinos being rigged or bets not being paid, then you can put your mind at rest because both of these licensing bodies are extremely strict and 100% backed by both the EU and UK governments. 

Now as ProgressPlay has so many casinos, it would be pretty daft to rig the games because they would eventually be caught. This is because both the UKGC and MGA use third-party software testing companies to run payout percentage reports and game tests at random and on a regular basis. 

As for getting paid, under both EU and UK consumer rights acts, the casino must visibly place terms and conditions on the casino site for customers to peruse. 

Bonuses and Promotions

There are three main bonuses offered by GemSlots. The first being the welcome bonus, then you can start to participate in regular bonuses, and finally, every bet you make will build up a loyalty point score helping you traverse the casino’s VIP program. 

GemSlots Casino 2

Welcome Bonus

You can get up to €/£/$1,000 100 free spins over a total of 5 deposits. 

1st Deposit: Deposit 1: 50 free spins on Irish Luck

2nd Deposit: Deposit 2: 25% match to a max of €/£/$200

3rd Deposit: Deposit 3: 50% match to a max of €/£/$200

4th Deposit: Deposit 4: 25% match to a max of €/£/$600

5th Deposit: Deposit 5: 50 free spins on Starburst

There is a downside to all of this and that is you need to play through the match bonus amount 50x before you can withdraw it or use it as real money. As if this wasn’t difficult enough, you only have 30 days to get there. For any wins from your free spins, the playthrough is the same, but you only have 7 days to play through the winnings.

On top of this, not every game will contribute equally to the playthrough amount needed. Here is a list of games and the percentage of each bet that will help you get through the playthrough amount: 

  • Slots contribute 100%
  • Jackpot & Table Games: 10%

You will need to look in the terms and conditions because there are a handful of slot games that will not contribute towards the wagering requirements.

Other Bonuses

Although there are plenty of bonuses, you will likely run into the same issue the welcome bonus has. That is the wagering requirements always seem to be 50x the bonus, your cash is played through first and does not count towards the wagering requirement – making them pretty much pointless. If you are not worried about playing through the bonus, then you can grab onto all kinds of rewards like cash backs, deposit matches, and free spins. There is also a Slot League that you can join in and work your way up the leaderboard for cash prizes.

VIP/Loyalty

To earn loyalty points you need to bet real money, and each time you notch up €/£/$16, 1 point is awarded. These points can be exchanged for cash, and they also help you climb the casino’s VIP ladder where there higher you get the better the support and you will be given all kinds of extra bonuses and rewards. You will find the ‘VIP Club’ link in the footer of the casino lobby.

Payment Methods

The main currencies accepted are CAD, EUR, GBP, NKR, or NZD. However, if you are depositing in any other currency, then you will need to play using EUR. Both withdrawals and deposits are made from the casino’s cashier. 

How to Make a Deposit

Different deposit methods have different limits. Some deposits methods such as Paysafecard allow €/£/$10 to €/£/$700, while most of the others are €/£/$20 to €/£/$5,000. You will be able to deposit using VISA/Mastercard/Maestro, Neteller, Skrill, EcoPayz, Interac (Canada), Sofort, Zimpler, Bank Transfer, Trustly, EcoPayz, Qiwi, Web Money, and Euteller.

How to Withdraw/Cash Out

Your options to make withdrawals include VISA/Mastercard/Maestro, Neteller, Skrill, Interac (Canada), Bank Transfer, Trustly, EcoPayz, Qiwi, Web Money, and Euteller. One of the downsides is that using any of these withdrawals methods will cost you €/£/$2.50. When it comes to withdrawing your winnings, you will be limited to only €/£/$3,000 per week or €/£/$6,000 per month withdrawals, unless you win a progressive jackpot which can be immediately withdrawn.

Game Selection

In the slots section, you will see over 800 games, then in the live casino, you have the choice of around 20 live dealer games with each game type having multiple tables as well as dealers or croupiers to choose from. Adding to this, there are 30 virtual table games, plus a few other virtual sports, scratch and lotto-style games. 

To sift through these games, you have the following list of options available to you as soon as you enter the Gemslots casino lobby. 

  • New
  • Featured
  • Slots
  • Casino
  • Live
  • Jackpots
  • Casual
  • All
  • Favourites
  • Search Bar
  • Software Provider
GemSlots Casino 3

Casino Games Software Providers

Check out the ‘All Providers’ filter on the home page. You will be able to select from 50 different software providers such as NetEnt, Microgaming, Play n’Go, and Evolution Gaming.

Casino Slots

Nearly all the slots you will find here have RTPs of between 95% to 98%. Hot Ink by Microgaming, in particular, comes with a 98% RTP and Thrones of Persia with an RTP of 98.83%. Other top titles you will find here include Foxin Wins series, Terminator II, Blackbeard's Quest, Victorious, Narcos

Plus, there are tons of progressive jackpot slot games from both the Microgaming and NetEnt progressive jackpot networks. Cash Splash is especially popular as is Divine Fortune which comes with an RTP of 96.59% - pretty high for a jackpot slot game. 

Casino Table Games

There are no poker tables in the virtual games section at this casino, and instead, the ‘Casino’ section focuses on three of the most popular online casino table games with 16 blackjack tables, 15 roulette tables, and just 2 baccarat tables at this time.

Casino Games

If you enjoy lotto games, scratch cards, keno, or wagering on virtual sports games, then head over to the ‘Casual’ category. 

Live Casino

Combined with the virtual table games section, GemSlots live dealer casino should be enough to pull in a decent number of table game players. However, there is only a single poker table which is ‘Three Card Poker’. The live dealer category is actually divided into 5 sections:

  • All
  • Blackjack
  • Roulette
  • Baccarat
  • Poker

Each section has a high roller table except for poker. The most diverse gaming section here is the roulette option. You can choose to play roulette automatic, immersive roulette, French roulette, as well as other styles available in multiple languages. You will also find quite a few blackjack tables with different dealers, but not too many table variations. You get pretty much the same deal with the baccarat tables as you do with the blackjack games – lots of tables with a couple of variations.

GemSlots Casino 4

Mobile Casino Review

There is no need to download a mobile app because the casino’s web interface is fully responsive. You can use your mobile device’s web browser to access the casino lobby, which will respond by tailer fitting its code and games to your mobile device’s screen size and capabilities. By using responsive technology, the casino attracts members using devices with any operating system installed that supports a web browser. This means Android, iOS, Blackberry, and Windows mobile device owners can all access the casino and play games. 

Customer Support

You can get in touch with the customer service department between 8 am and 12 am GMT. There are two ways to do this, which are live chat and email. Click on support in the header or footer in the casino lobby to get in touch with an agent via one of these options. If you look in the footer of the casino, you will see multiple links to information such as game RTP, terms and conditions, deposit options, withdrawal options, and more. 

Start Playing At GemSlots Casino

GemSlots has a diverse set of games to offer blackjack, roulette, baccarat, and slot players, but will not appeal to poker, lotto, dice, or keno players. Furthermore, another big let down to what is actually a very good casino platform is the obscenely high wagering requirements that essentially render these casino bonuses useless because it is highly unlikely you will be able to play through 50x of any bonus. 

I'm Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews. You can trust my experience for in-depth reviews and reliable guidance when picking the right online casino.

GemSlots Casino
3.0/5.0
Reviewed by Nathan Vega

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