Chilli Casino review

The Chilli online casino entered the iGaming industry in 2019 with UKGC and Alderney Gambling Commission licenses. For those that want to try it out, you can take advantage of its welcome bonus that comes with 10 free spins worth 0.10 each with no wagering requirements.

that comes with 10 free spins worth 0.10 each with no wagering requirements.

If you join this casino, you will be whisked away into a fruit theme that is predominantly aimed at online slot players that love to play a mix of 3D animated themes and jackpot slots. That said, the casino also offers a small number of virtual table games, and a live casino consisting of poker, roulette, baccarat, and blackjack tables.

You will find that there are a handful of well-known software developers offering the most up to date slots, including close to 100 jackpot games. Plus, players from around the world are accepted, although the casino is only available in English.

Features

If you are a slot player, the simple mobile and desktop interface works in your favour. The casino has created an easy to browse interface with numerous filters so you can locate and play slots by theme or supplier. However, you will need to self-search for table games and live dealer games.

What we like

• UKGC Licence
• Close to 100 jackpot slots
• Easy to use interface with slot theme filters
• 0x wagering requirement on free spin bonus
• Great VIP/loyalty club
• Only available in English
• 2.5% tax fee for deposits under £500
• £2.50 withdrawal fee

What we don't like

Chilli Casino Overview

History

The casino was introduced online in 2019 by BGO Entertainment Limited, who own 7Casino, Vegas Luck, BGO Casino and Power Spins casinos. The latter has been in operation since 2017. BGO Entertainment was founded in 2012 after changing its name from Mandalay Media. Originally it was a casino affiliate business before opening its very first online casino. It is connected with BGO Limited in Malta who provide BGO Entertainment Limited with financial reassurance.

Licenses / Security and Fair Play

BGO Entertainment Limited operates under a license from the UK Gambling Commission (UKGC) for its UK based business and the Alderney Gambling Control Commission license to satisfy global customers. It follows the 10-steps-to-cyber security which leaves no stone unturned when it comes to IT system protection, encrypted connections to the casino for member log-in sessions and financial transactions.

UK and EU consumer rights privacy and consumer rights laws govern how the casino handles data as well as how it treats its clientele. You will be protected by strict fair play, privacy laws, and have a third-party outlet in case of any issues that arise with the casino. Plus, the casino is regularly subjected to random number generator (RNG) tests that produce payout percentage reports.

Under the UKGC’s customer funds rating system, there are separate bank accounts for potential winnings, player account balances, and the casino’s own operations. This makes sure you will be paid out for any wins, and if the casino goes bust, your balance is protected and will be reimbursed.

Bonuses and Promotions

The bonus and promotions at Chilli Casino are reasonable. The casino mostly focuses on its welcome bonus and VIP loyalty rewards in order to dish out bonus offers to its members.

Welcome Bonus

The Chilli Casino welcome bonus offers free ‘bonus money’ as well as free spins with 0x wagering requirements. Your match deposit option for the welcome bonus gives you 100% of your first deposit as bonus cash to play with. The max you can claim is £150 and this comes with a 50x wagering requirement, which is actually quite high considering the bonus money will only be active for 7 days.

The minimum deposit to activate the bonus is £10 and all bonus money will be added to a ‘bonus balance’ balance while the real money portion of your balance will be credited to a ‘Buy-In Balance’ until the bonus expires at which point it will be added to your ‘casino balance’.

While the bonus is in play, you will only be able to make bets that total 10% of your bonus or up to £2.50 per bet, so if your bonus is £150, you cannot bet more than £2.50, and if you bonus was £20.00, your max bet will be limited to £2.00. On top of this, there is a further restriction that states that the maximum amount you can win using your ‘pending bonus money’ balance is £2,000.

It is a pretty bog-standard welcome bonus overall, however, what makes it special is the free spins portion of the bonus. You will also get 10 free spins worth £0.10 on top of your deposit match, and any wins you earn from the free spins will be automatically credited back to your real money casino balance. The free spins are also restricted to predefined slot games so you are not free to go and try these out on a jackpot slot and win big!

Game Playthrough Contribution Percentages

While your bonus is active, not all games will contribute towards your wagering requirement. Below you will find a general list that categorises each.

• Slots: 100%
• Jackpot Slots: 0%
• Slots by Gameplay: 0%
• Roulette, blackjack, or baccarat: 0%

VIP/Loyalty

The Chilli online casino VIP program gives players all kinds of extra benefits. Personal account manager and invites to hot events such as sports games, theatre, as well as concerts. However, the main reason the VIP program is so special is its exclusive promotions for VIPs, and this is also where casino members will be picking up regular bonuses and rewards. Adding to this, the casino also gives away loads of tech gadgets and luxury hamper sets.

You have 3 options to spend any loyalty points you earn in the Club Chilli store, which are free spins or real money, with Golden Chips coming soon at the time of this review.

Payment Methods

In the casino’s terms and conditions under section 4 ‘Depositing and Withdrawing Funds’ it states that different deposit/withdrawal methods will be presented to you depending on your location. You can deposit using almost any currency, but these will be converted to either British pounds sterling or New Zealand dollars, whichever you prefer to play in. Most of the time you will be forced to play using British pounds sterling. Deposit and withdrawal methods include Visa/MasterCard/Maestro debit or credit cards, PayPal/Skrill/Neteller e-wallets, as well as Paysafe Card, Citadel, plus there are bank transfer options.

How to Make a Deposit

The minimum deposit is £10.00 and all deposits under £500 will be subject to tax, which is a 2.5% fee. Therefore, a £20.00 deposit will be charged at £20.50. The minimum fee is £0.50, so a £10.00 deposit is actually £10.50.

How to Withdraw/Cash Out

All withdrawals are charged at £2.50 a time or currency equivalent. This means even a £10.00 withdrawal will credit your account with £7.50. If you want to make an international bank transfer, then this will set you back £15.00. All withdrawals are subject to a 24-hour pending/approval time and there is no withdrawal limit stated.

Game Selection

The Chilli online casino can be quite confusing when you initially browse through its games section because it does not separate table games, live dealer tables, and slots. In fact, the entire interface and filters are focused on slots. In order to find live dealer games, you will need to type ‘Live’ in the search box, and accordingly, for roulette, baccarat, and blackjack, you will need to use their respective search terms to find the game you want. There are no video poker games.

As for payouts, the terms and conditions show that the maximum you can be paid out for any single bet is £250,000 not including progressive jackpot games, which are paid out in full within 31 days. Usually, none of the games allow you to win more than £250,000 due to the maximum bet limit. If there is an error and you win more, then you will be paid £250,000 regardless. All this information can be found in the terms and conditions under section 5 ‘Wagering and Winnings’.

All games will display the minimum and maximum bets allowed will be displayed when you open the game and start playing. The good news is that you can win up to £250,000 in a single bet.

Casino Games Software Providers

Software providers can be found under the ‘Supplier’ option. Blueprint, Eyecon, IGT, InspiredGaming, Microgaming, NetEnt, Playtech, Quickspin, Realistic, and RedTiger make up for all the game developers that deliver slots and table games at the casino.

Casino Slots

Slots can be sorted into several categories. ‘Jackpot’ is the main one if you want to play one of almost 100 jackpot games. For a specific theme, you can choose the ‘Theme’ options where you can choose from Animals/Nature, Board Games, Christmas, Sports, travel, Oriental, Myths, Legends, Magic, Irish, Egyptian and loads more.

Casino Table Games

To filter the table games, you will need to use the ‘search’ option. There is only a single virtual baccarat table, 3 roulette tables, and 2 blackjack tables. That pretty much sums up the virtual table games on the site.

Live Casino

All the live casino games are from NetEnt, but they are not easy to find. The only way to get the shortlist of live dealer games is to type ‘live’ in the search bar. You will be presented with Live Age of Gods progressive roulette, live baccarat, live casino hold’em, live football roulette, live roulette, live blackjack, live unlimited blackjack, live quantum roulette, and live spread-bet roulette.

As all the live tables use the NetEnt live dealer platform, you will be given a high-quality live dealer experience. HD webcams experienced live dealers, and quality software interfaces to take bets are all features of the live games at Chilli live casino.

Mobile Casino Review

You will not find an app for the Chilli mobile casino because all games use instant play technology. It is actually very easy to get started using this tech. Just visit the casino via any internet browser on your device (the casino home page is responsive so it will fit any mobile screen), and sign up. Visit the game you want to play, press play, and the game will load and adjust to your screen size. Simple!

Customer Support

You can use the live chat, email support form under the ‘help’ menu, or FAQs to get help. Chilli casino customer support is open 7 days a week 07:30 am - 01:00 am.

Start Playing At Chilli Casino

This is a casino aimed at online slot players looking for both jackpot slots and a diverse array of themes to play. For those that still like to have a flutter on live dealer games or virtual table games, Chilli casino has a quaint selection of high-end options with low to high stakes available. For those that want to get started at this casino, the highlight of joining is the free spins bonus that comes with a 0x wagering requirement.