Casino.com review

With its whimsical website design, a massive selection of exciting games, and generous promotions, Casino.com is a favorite among online gamblers internationally.

As the self-proclaimed “home of online casino,” the popular gambling site has built a reputation of trustworthiness and transparency which is not always easy to find in the casino world.

Features

While Casino.com has not been around as long as some of its competitors, it does offer many of the same services and features.

What we like

• Well-respected casino brand.
• Great selection of casino games.
• Live casino available.
• Publishes independent game payout audits.
• Attractive loyalty program.
• VIP bonuses and benefits.
• Safe and secure gaming environment.
• 24/7 customer service.

What we don't like

• All new members must verify their identity before making their first withdrawal.
• Withdrawals can take up to 3 business days for non-VIP members.

Casino.com Overview

Casino History

Casino.com has been on the web since 2008, starting off as a casino software provider before being sold. The current owner and operator is Mansion Gaming, a corporation in Asia that has managed both land-based and online casino businesses for more than 20 years.

The growing online casino attracts both new and experienced players from around the world. Casino.com has also received attention elsewhere. In 2018, the website was named the winner of Online Casino Operator of the Year at the International Gaming Awards.

Licenses, Security & Fair Play

Casino.com is licensed by the UK Gambling Commission, as well as the Gibraltar Gaming Authority. Both of these agencies are known for their stringent regulations. The gambling site also takes security and customer privacy very seriously. To protect consumers, Casino.com uses a firewall in combination with RSA 128-bit encryption technology.

You can also guarantee a fair game each time you play at Casino.com. Like most reputable online casinos, the website uses random number generators (RNGs) with all of their non-live games.

Bonuses and Promotions

When you visit Casino.com, you’ll instantly find a page of promotions, including a welcome package, live casino bonuses, and bonuses that are offered on a weekly basis.

Welcome Bonus

If you are signing up for Casino.com as a new member, you have the chance to claim an attractive welcome package that contains a number of goodies. This welcome package includes a 100% match up to £/€/$400 with your first deposit, along with 180 free spins. If you’re not yet ready to make your first deposit, you’ll receive 20 free spins to use on the Age of the Gods slot games just by signing up.

The welcome bonus and free spins are only available to new customers and are accompanied by certain terms and conditions. The welcome bonus requires a minimum deposit of £/€/$20 with a maximum bonus of £/€/$400. Meaning if you deposit £/€/$400 after signing up you’ll have £/€/$800 to play with. However, before you can withdraw any earnings you will need to wager your welcome bonus 40X.

There are also some requirements for the free spins that come with the welcome bonus. You will receive 20 free spins immediately after making your first deposit, and an additional 20 per day for the next eight days for a total of 180 free spins. The free spins can only be used on the Age of the Gods slot games and must be wagered 20X before you can withdraw. There is a maximum winnings of £/€/$100 on free spins which are paid as bonus funds.

The welcome bonus at Casino.com is only open to customers 18 years of age or older. Once you have made your initial deposit, you will receive a pop-up notification that allows you to either accept or decline your bonus. If you choose to accept, the bonus will be automatically credited to your account. When wagering your bonus, note that some games may not count fully towards these requirements.

• All varieties of slots – 100%
• Scratch cards – 100%
• Red Dog and all varieties of Pai Gow – 25%
• All varieties of Casino Hold’em – 25%
• All varieties of roulette – 25%
• All varieties of baccarat – 20%
• All varieties of blackjack except Pontoon and Blackjack Switch – 20%
• Stravagaza – 20%
• All varieties of craps and Sic Bo – 20%
• All varieties of video poker – 20%
• Blackjack Switch and all varieties of Pontoon – 5%
• Lucky Wheel – 5%
• All double options on both video poker and slots – 0%
• Fortunate Five, Jacks or Better, Gold Rally, Dead or Alive, Everybody’s Jackpot, Blood Suckers – 0%
• All other games not mentioned above – 100%

When you make a bet using real money, the funds will come out of your deposit first. Your bonus funds will only be used once your deposit amount is depleted. Your welcome bonus money expires after 30 days of no activity on your account.

To be eligible for the free spins, you must also accept the welcome bonus and make your first deposit. Your initial 20 free spins expire 24 hours after your registration. The value of these free spins can vary based on the game but typically ranges between £/€/$0.20 and £/€/$0.25.

VIP Bonus

Becoming a VIP member at Casino.com certainly has its perks. In addition to having your own VIP team on beck and call, you’ll also receive exclusive bonuses, invitations, and other benefits not available to regular players. Expect great gifts on your birthday, access to VIP only events, higher deposit limits, and your own personal account manager responsible for providing you with a high level of customer service.

There are several levels of VIP membership, including Bronze, Silver, Gold, VIP, and VIP Elite. Each has its own set of perks with Bronze being the lowest tier and VIP Elite being the highest. To qualify for VIP membership, you will need to have accumulated a minimum of 20,000 loyalty points and deposited a minimum of $3,000/£2,000/€2.200.

To qualify for VIP Elite, you need to have accumulated at least 50,000 loyalty points and deposited a minimum of $24,000/£16,000/€17.600. You can earn loyalty points by playing your favorite casino games via computer, tablet, or mobile device. Once you become eligible for VIP status, you will be contacted by a VIP account manager who will provide a personal invitation and list of benefits available to you. Once you become a VIP at Casino.com, you remain a VIP for life.

Reload/Deposit Bonuses

If a great welcome package and VIP membership opportunity wasn’t enough, Casino.com also offers regular reload and deposit bonuses. These bonuses change from week to week and you can find the newest promotions prominently displayed on the Promotions page.

Loyalty Program

The VIP program at Casino.com works in combination with their loyalty program to allow players the opportunity to collect points and possibly become a VIP. The more points that a player earns, the higher their loyalty level. You become a Bronze member by earning between 0 and 499 points, a Silver member by earning 500 to 2,999 points, and a Gold member by earning 3,000 to 20,000 points.

The number of points you receive per game depends on the game that you’re playing.

• Slots – Receive 1 loyalty bet per £/€/$20 bet
• Progressive slots – Receive 1 loyalty point per £/€/$30 bet
• Scratch cards – Receive 1 loyalty point per £/€/$20 bet
• Asian games/arcade – Receive 1 loyalty point per £/€/$20 bet
• Poker and other card games – Receive 1 loyalty point per £/€/$40 bet
• Roulette – Receive 1 loyalty point per £/€/$50 bet
• Blackjack – Receive 1 loyalty point per £/€/$60 bet
• Baccarat – Receive 1 loyalty point per £/€/$80 bet
• Video poker – Receive 1 loyalty point per £/€/$150 bet
• Craps or Sic Bo – Receive 1 loyalty point per £/€/$200 bet
• Pontoon – Receive 1 loyalty point per £/€/$200 bet
• Surrender/Blackjack Switch – Receive 1 loyalty point per £/€/$200 bet

Payment Methods

Depositing funds at Casino.com takes just a few moments. If you’re a new customer, you may be asked to provide proof of identification before you can withdraw your funds.

How to Make a Deposit

To make a deposit at Casino.com, simply log into your account and choose your deposit method and the amount that you would like to deposit. There is a minimum deposit amount of between £/€/$10 and £/€/$20 depending on the deposit method you choose.

Deposit methods include Visa credit and debit cards, Skrill, PaySafeCard, Neteller, bank transfer, Instant Banking, Boleto, EcoPayz, Lobanet, WebMoney, AstroPay Card, Safetypay, SoFort, and Bitcoin.

How to Withdraw/Cash Out

Verifying your account as a new member may require you to send in certain documentation, such as a valid photo ID like a passport or driver’s license, as well as a credit card, and proof of address. You can only withdraw your funds using the method that you deposited with. It can take up to 3 business days to receive your funds after withdrawal. VIP members have a faster processing time of 1 to 2 business days.

Game Selection

There are plenty of games to play at Casino.com, ensuring you’ll never get bored. Whether you prefer the ease of slots or the exciting nature of table games, you’re bound to find a few favorites.

Casino Games Software Providers

At Casino.com, Playtech software is primarily used. Playtech is one of the industry’s leading casino game software providers. Their games are available in three convenient formats too. You can download the casino client directly to your computer or play their Instant Play format in your browser. You can also download the app and play while on the go.

Casino Slots

The slots at Casino.com are some of the best around with excellent paylines and plenty of bonus features and high jackpots. While there are hundreds of options available, some of the most popular include Crazy 7, Vacation Station, Fields of Fortune, Jackpot Giant, Leprechaun’s Luck, Top Gun, and The Six Million Dollar Man.

Casino Table Games

The table games at Casino.com are also great with crisp graphics and fast-performing software. Some of the top games available include Pontoon, Lucky Blackjack, Sic Bo, Bingo, Wild Viking, Red Dog, roulette, craps, and Pai Gow poker.

Live Casino

If you prefer to play your favorite casino games in a live environment with a real human dealer, head over to the website’s live casino arena. This is where you’ll find a real person dealing cards via live stream. There is a selection of games available to play live, including baccarat, blackjack, roulette, Hi-Lo, and Casino Hold’em.

Mobile Casino

Every great online casino now has a convenient app that allows you to gamble on your tablet or smartphone. The Casino.com app is available for Android, iOS, and Windows devices and features most of the same services and games you’ll find on the desktop version. The app is completely free to download and even be used to deposit and withdraw money from your account.

Customer Support

The customer service team at Casino.com is available day and night to answer your questions and address your concerns. You can contact a customer service rep by phone, email, or instantly through the website’s live chat function.

Start Playing at Casino.com

With hundreds of games, a convenient app, live casino, plenty of promotions, and perks like VIP memberships and loyalty programs, there’s no reason to look anywhere else when in need of an online casino. Stop over to Casino.com to see what you may be missing.