Betway Casino UK review
Betway Casino has a solid reputation in the UK online gambling market. The site offers casino gaming for online slots and virtual table game players, live casino, sports, and eSports. It is also an official partner of several Premier League football clubs, including Brighton & Hove Albion, Chelsea, Manchester City, Arsenal, and West Ham United. The site is eCogra-approved and operates under the player-focused UKGC regulatory framework. On top of all this, as a new player, you get to choose from a variety of casino and sports betting bonuses. The highlight of these offers is free spins with 0x wagering.
History Of Betway Casino
Betway Casino came online in 2006 under the operator Betway Limited, a gambling company based in Malta. In 2006, Betway registered with the Malta Business Registry, making the Betway online casino and sports book its first gambling platform. The same operator also manages Jackpot City, Spin Casino, and a range of other online gambling entertainment sites.
Betway Casino UK
100% up to €/$250
Code Not Required
Minimum Deposit: £5.00
Wagering: Bonus x50
Gambling Licence and Player Security
The operator, Betway Limited, holds a UK Gambling Commission licence. Under its UKGC account number on the Gambling Commission website, Betway holds several licences to operate, including sports betting, virtual events, bingo, and casinos.
When you navigate to the casino's URL, you'll notice it uses the HTTPS prefix. This indicates that the site uses high-grade TLS encryption, which replaces the older SSL encryption protocol. Furthermore, as per UK consumer rights laws, Betway must ensure that its website, IT systems, and anyone with access to its IT infrastructure follow the British government's 10 Steps to Cyber Security.
What we like
- Multiple Sports & Casino Welcome Bonuses
- Wager-less Free Spins Bonus Offers
- Well-known UK Gambling Brand
- iOS, Android or Web Browser Gameplay
- Games Global Progressive Jackpot Networks
- Drops & Wins Leaderboards and Prize Drops
- Licensed by Multiple Gaming Commissions
What we don't like
- Bonuses Only Available Via Debit Card
- Many Debit Cards Excluded From Claiming Bonuses
- Low TrustPilot Score
Betway Casino UK Overview
| Online | Since 2006 |
|---|---|
| Licence | |
| Games | 1,200+ |
| Software | |
|---|---|
| Owner | Betway Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | GBP, USD, CAD, NZD |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected]; [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | £5.00 |
| Min Withdrawal | £5.00 |
| Withdrawal Limits | Not Stated |
| Payout Timeframes | EWallets: 0-24 hours; Bank transfers: 3-5 days; Card payments: 3-5 days; Processing time: up to 24 hours |
Betway Casino Bonuses And Promotions
You can opt-in for casino or sports welcome bonus offers when you make your first deposit. They are a mix of sports and casino, sports-only, live casino, or casino-only offers. On top of this, the casino sends regular promotions to your email address or via SMS for players who continue with Betway after their welcome bonus.
Welcome Bonuses
All these promotions require a debit card deposit. Before you decide to claim any of these offers, visit the welcome bonus's terms and conditions. Some cards, such as Revolut, Wise, and Bank of Cyprus UK, are excluded from all offers.
- 100% Deposit Match up to £50: Deposit £10+ and claim the 100% deposit match valid for online slot games. There is a 50x wagering on the bonus balance awarded.
- Live Casino 100% Deposit Match up to £50: Although Betway advertises the live casino bonus as a separate deal to the above 100% deposit match up to £50, they are precisely the same offer. For both offers, live casino games contribute 8% towards wagering, while slots and parlour games contribute 100% towards wagering for both offers.
- Free Bet + Free Spins: On your first deposit of £5.00, you receive a free bet worth up to £30 if you place an Acca on odds higher than 3.00 or 2:1 and lose. You will also receive 100 free spins with 0x wagering. However, the offer is only available for debit card deposits.
- 125 Free Spins: To claim this welcome bonus, you will need to deposit at least £10.00 and then place £10.00 worth of bets on games under the Casino, Vegas or Live Casino lobbies. Once you fulfil the bet requirement, Betway will award you 120 free spins on the Hold & Spinner online slot worth £0.10 per spin. Again, free spins come with 0x wagering.
- £10 in Free Bets: Deposit £10.00 or more and place a bet worth £10.00 on a sports bet with odds of 1.75+. After you place the bet, your account will have a £10.00 free bet awarded.
- Esports Free Bets: Deposit £10.00, and you'll receive a £10.00 deposit match to place on Esports events with odds of 1.75 or more. The wagering requirement for this offer is 1x.
When you make your first deposit, you will need to tick the box for the bonus you want to claim. If you miss this on your first deposit, you still have 7 days from the time of creating a new account to claim any of the welcome bonus deals covered in this section.
Regular Bonuses
Regular bonus deals at Betway Casino are sent to you via email or mobile. You will need to opt in to receive these promotions when you register for the casino and sports betting platform.
On top of this, look out for regular network promotions with prize drops or leaderboards. Prize Drop promotions by Pragmatic Play or Games Global will drop in random cash or multipliers with 0x wagering. Also, if you spin in the highest multiplier win of the week, you could win a cash prize of £5,000+ from the Pragmatic Play Drops & Wins leaderboard.
Casino Bonus Bets Game Weights
If you receive a bonus balance after claiming an online casino deposit match offer, open the 'Full Terms apply' option that comes with the advertisement. You will find the following game weights and the list of online slots that only contribute 8% towards the wagering requirement.
- 100% - Slots and Parlor Games
- 8% - All Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better Video/Power Pokers), all Blackjacks (except Classic Blackjack), Casino War and Live Money Wheel (Dream Catcher).
- 8% - All online slots listed in the T&Cs for deposit match bonus deals.
- 0% - Classic Blackjack, All Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo
- Excluded: All Sports Bets
Payment Methods and Payout Speeds
All payments made to Betway UK are in Great British Pounds (GBP). You cannot deposit using a credit card, as casinos in Great Britain operating under the UKGC must reject all credit card-related transactions.
Deposits
The minimum deposit is £5.00, and there is no maximum deposit. Just note that if you deposit more than £150 in a month, you may have to undergo an affordability check as per the new Gambling Act 2005 rules.
Deposit options available are Debit Cards, PayPal, Neteller, Skrill, Apple Pay, and Bank Transfer. Depositing via debit card is your best option if you plan to claim any of the welcome bonus deals.
Withdrawals
The minimum withdrawal is £5.00, but you can withdraw less if you are willing to pay a £1.00 admin fee. The cashout options are the same as those available for withdrawals.
Maximum withdrawals are as follows:
- British members of Betway have no withdrawal limits
Important Withdrawal T&Cs
- Pending Time: 0 to 24 hours
- Cashing Out: Also take note that the casino's policy is that all withdrawals are sent back to the same method used to deposit.
- KYC Checks: The KYC check is an automated process that confirms your age and address via a private system. Although sometimes the system cannot verify your information. If this occurs, you will need to send an ID such as your driver's licence or passport as well as proof of address.
Betway Casino Games and Software Providers
The software providers with the largest game portfolios at Betway Casino are Pragmatic Play and Games Global, with Playtech not far behind. Overall, the number of games is at around 1,200. But with other software providers such as Blueprint Gaming, Play'n Go, Hacksaw, ELK, and 1x2 Gaming all releasing new games on top of Pragmatic Play, Games Global, and Playtech, the lobbies add at least 20 to 30 new games per month.
Video Slot Games and Progressive Jackpots
Online slots are available under the primary Casino or Vegas lobbies. For slots, the best lobby to choose from is Vegas. Here, you will find New Games, Slots, Daily Tournaments, Must Win Jackpots, Jackpots Slingo, Megaways, Drops and Wins, and Penny Games.
We have to say the Jackpots and Must Win Jackpots sections are interesting. Games Global's WowPot!, Mega Moolah, and King Millions progressive jackpot networks all have the potential to pay out millions in Sterling. At the time of this review, the Mega Moolah jackpot was tipping over £5 million.
Live Casino Games & Gameshows
The live casino is easy to browse, thanks to the user-friendly lobby options. You can choose to sort games by Blackjack, Game Shows, Betway Studio, Multiplier Roulette, Poker, Baccarat, Lottery, and Dice Games. For those of us here at Playcasino.com who are live casino players, we like how varied these lobby options are.
As for live casino software providers feeding games into the Betway live casino platform, these are On Air Entertainment, Pragmatic Play Live, Playtech, and Evolution.
Mobile Casino Review
The Betway Casino mobile app is available via the Google Play or Apple Store. Alternatively, you also have the option to avoid any downloads by playing via a mobile web browser.
To test the platform's mobile capabilities, we downloaded both apps using iPads, iPhones, Android touchpads, and smartphones. The download and installation process took about two minutes. While using these devices, we also loaded Betway onto our mobile browsers using the popular Chrome, Safari, and Edge options.
We found the Casino lobby on the mobile site a little cluttered, mainly because of the large number of options offered. However, the Vegas and Live Casino lobbies don't have this issue. Aside from that, we didn't find any issues with load speeds. Games load slightly quicker on the apps if you have played the game before. That said, the difference was barely noticeable as loading games via web browser takes just a few seconds.
Our overall opinion is that it's not the neatest of mobile interfaces, but that's it. Pages, account settings, and games are all responsive, and overall load speed while playing on the move is fast.
Customer Support
There is a Betway Help page with FAQs that cover just about every common issue casino players come against. The page is neatly laid, and the Q&As are clear and concise. Plus, it looks great on mobile. We also like the fact that the operator has taken its time to lay out easy to read terms and conditions as well as bonus terms for each of its promotions.
Furthermore, in case you need to get in contact with the support team directly, you have the live chat and email options at your disposal.
- Live Chat: The live chat is available to members only. Therefore, unless you log in, you won't have access. It is open 24/7, which is good news. Plus, we barely had to queue for more than a couple of minutes. Support reps quickly respond to your questions, and if they don't have the answer, they keep you informed while they find an answer to your question.
- Email: There is an email form available on the customer support page available after you log in. As an alternative, you can send a message directly to [email protected]. We tried both methods. Replies to our test emails were fast on weekdays, only around 4 hours. On the weekends, we waited until Monday for a reply.
- Complaints Procedure: Section 10. Support and Complaints in the T&Cs offers a complaints procedure. You can email [email protected] to log a formal complaint, and by UK law, Betway must negotiate a solution. If neither you nor the operator can agree on a solution, you escalate your complaint to IBAS or eCOGRA for Alternative Dispute Resolution (ADR).
Alternative Online Casinos
The best way to compare our UK Betway Casino review with other British online casinos was to choose other sites that are equally as well-known on the country's gambling circuit. Therefore, we picked LeoVegas and Playmillion for our comparison.
LeoVegas Vs. Betway Casino
Another one of the UK's well-known online casino and sports betting brands is LeoVegas. The site has several awards under its belt and thousands of games and sports markets covered more so than Betway when it comes to casino games.
Comparing the bonus deals is quite a challenge because Betway has so many available. Therefore, to simplify the process, Leovegas only has one offer. That is 50 free spins on Big Bass Splash worth 10p each. Your free spins winnings come with 1x wagering and 3 days to convert your winnings.
From our point of view, if you are looking for free spins, Betway has a far better offer. Via its 125 Free Spins bonus, also worth 10p each, you get to keep all your free spins winning with 0x wagering.
PlayOJO Vs. Betway Casino
PlayOjo is another casino that offers more online casino games compared to Betway Casino. Although, the lobbies at PlayOjo are not quite as diverse meaning more games are rammed into fewer lobby options. Also, PlayOjo does not offer sports betting.
The similarities the British versions of these two online casinos have include iOS and mobile app downloads, 24/7 support, and welcome bonus free spins with 0x wagering. However, PlayOjo offers just 50 Free Spins versus Betway Casino's free spin welcome bonus option giving you 125 Free Spins.
To weigh up which of these UK iGaming platforms work best for you, there are three key decision-making factors.
Firstly, would you prefer a more extensive selection of games? If so, PlayOJO is the best option. Do you want sports and casinos under one account? In which case Betway is the platform for you. Finally, do you prefer to have more free spins with 0x wagering. The obvious answer is Betway if the answer is yes to this question.
Our Opinion Of Betway Casino
Betway Casino is one of the UK's more prominent online gambling entertainment brands. You'll also see the brand name associated with top Premier League football clubs with advertisements on football pitch billboards and during post-match interviews if you are a football fan.
As casino reviewers, we are immune to the company's advertising efforts and more focused on what the Betway Casino and Sports site has to offer. Our first impressions are that Betway looks like it's a huge online casino with tens of thousands of games. Actually, there are only around 1,200 games, but that number will continue to grow.
There are two areas in the casino gaming portfolio that we here at Playcasino.com particularly enjoy. The first are the jackpot sections, where you will find all the top Games Global progressive jackpot slots. Each one has four jackpots that pay every 20 seconds, every few minutes, every day, and then the millionaire wins every few weeks.
The second area we like is the game show section, as Betway features arguably the top four live casino game show developers. The range of Wheel of Fortune, bingo, and unique games like Snakes & Ladders, as well as Gonzo's Treasure Map, offers plenty of entertainment.
As for the negatives, there are few we can find. We can make some suggestions, though. For example, it would be great to complement the lobbies with some more granular filtering options. Also, as Betway already features Blueprint and Playtech games, why not add the Jackpot King and Age of the Gods progressive jackpot networks? Also, a few more software providers would be welcome!
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