BetPlays Casino review
First established in 2022, the Curacao-licensed BetPlays Casino and sports betting site offers over 7,200 casino games ranging from slots and table games to live casino and TV games. The site also provides competitive odds via its sportsbook, virtual sports, eSports, and more. You can customize your Betplays Casino welcome bonus to claim free spins, bonus cash, or cashback, and you can deposit and withdraw using fiat currencies or cryptocurrencies. We extensively tested this online gambling for a couple of weeks before compiling our full, honest, and expert BetPlays review below.
BetPlays Casino Main Features
The casino has an intuitive and mobile-optimized casino lobby that makes locating your preferred games quick and easy. You can also choose between 19 language options when viewing the casino or speaking to customer support. As for the support options, you can contact the casino via live chat, phone, email, or social media. Regarding deposits and withdrawals, you can choose from a wide range of eWallets, bank cards, bank transfers, and cryptocurrencies.
BetPlays Casino
110% up €200 / 50 Free Spins / 10% Cashback
Code Not Required
Minimum Deposit: C$20/NZ$35
Wagering: Bonus x44
BetPlays Casino History, Licensing, and Security
Launched in 2022, Betplays is an online casino and sportsbook that is owned and operated by Creative Alliance N.V. The casino is covered by a license issued to Creative Alliance by Gaming Services Provider NV, a Master eGaming License holder operating under the regulatory framework laid out by the Government of Curacao.
Under that licensing, BetPlays Casino must adhere to rules and regulations such as ensuring all personal and financial information of players is protected by the latest SSL encryption technology, that all games are certified fair by third-party testing companies, and that the casino deals with customer complaints adequately.
Responsible Gambling at BetPlays Casino
While BetPlays Casino offers help and support for anyone struggling with gambling addiction via a Responsible Gambling page and through support, we do not think the casino does enough in regards to offering adequate responsible gambling tools. You only have the option of self-excluding or setting deposit limits. You should also be able to set win, loss, wagering, and session limits, which is not possible at BetPlays.
What we like
- Up to 250 free spins, 125% match deposit, or 20% cashback on your first deposit
- A High Roller welcome bonus option
- 7,200+ Games
- Plenty of bonuses, promotions, and tournaments
- A sportsbook offering lots of betting markets
- Lots of customer support channels
- An intuitive casino lobby featuring many categories
- Payment options supporting fiat and cryptocurrencies
What we don't like
- A lack of responsible gambling tools
- No progressive jackpot slots
- No VIP program for loyal players
- Up to five days to process a withdrawal request
BetPlays Casino Overview
| Online | Since 2022 |
|---|---|
| Licence | |
| Games | 7,200+ |
| Software | |
|---|---|
| Owner | Creative Alliance N.V. |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | USD, EUR, AUD, CAD, NZD, ARS, BRL, CHF, PLN, NOK, HUF, CLP, BTC (Bitcoin), BCH (Bitcoin Cash), ETH (Ethereum), USDT (Tether), LTC (Litecoin), DOGE (Dogecoin), XRP (Ripple), TRX (TRON) |
| Language | |
| Support | Email, Live Chat, Phone Support |
| Contact | Email: [email protected]; Phone support: +44(7)949819145 |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | C$20/NZ$35 |
| Min Withdrawal | C$20/NZ$35 |
| Withdrawal Limits | $5,000 per week |
| Payout Timeframes | 5 banking days |
BetPlays Casino Bonuses, Free Spins and Promotions
We had a good look and can tell you BetPlays Casino has many lucrative ongoing promotions, starting with a choice of welcome bonuses ranging from match deposit bonuses, cashback, and free spins.
BetPlays New Zealand & Casino Canada Welcome Bonus
What we appreciate about the BetPlays Casino welcome bonus is that you can customize it to your own preferences. Across your first three deposits at this real money online casino, New Zealand and Canadian players can choose from match deposit bonuses, free spins, and cashback.
How much you receive, whether bonus cash, free spins, or cashback, depends on how much you deposit.
Bronze BetPlays Casino Welcome Bonus
Deposit a minimum of C$20/NZ$35, and you can claim:
- First Deposit: A 100% match (42x WR) 'or' 50 Free Spins 'or' 10% cashback
- Second Deposit: A 60% match (38x WR) 'or' 40 Free Spins 'or' 5% cashback
- Third Deposit: A 90% match (42x WR) 'or' 30 Free Spins 'or' 7% cashback
Silver BetPlays Casino Welcome Bonus
Deposit a minimum of C$100/NZ$175, and you can claim:
- First Deposit: A 110% match (44x) 'or' 140 Free Spins 'or' 15% cashback
- Second Deposit: A 70% match (40x) 'or' 80 Free Spins 'or' 10% cashback
- Third Deposit: A 100% match (44x) 'or' 150 Free Spins 'or' 15% cashback
Gold BetPlays Welcome Bonus
Make a minimum deposit of C$200/NZ$350, and you can claim:
- First Deposit: A 125% match (46x) 'or' 180 Free Spins 'or' 20% cashback
- Second Deposit: A 85% match (42x) 'or' 125 Free Spins 'or' 15% cashback
- Third Deposit: A 110% match (46x) 'or' 210 Free Spins 'or' 20% cashback
High Roller BetPlays Welcome Bonus
Make a minimum deposit of €/$500/NZ$875, and you can claim:
- First Deposit Bonus: A 150% match (48x) 'or' 250 Free Spins 'or' 25% cashback
- Second Deposit Bonus: A 100% match (44x) 'or' 200 Free Spins 'or' 20% cashback
- Third Deposit Bonus: A 120% match (48x) 'or' 300 Free Spins 'or' 25% cashback
The wagering requirements for each match deposit bonus are listed above, while winnings from free spins come with 10x wagering requirements, and cashback has to be played through once. Cashback is a percentage of your deposit you'll receive back once your is reduced to 5% or less of your original deposit.
You have 14 days to complete those requirements, while the maximum you can win from match deposit bonuses is 100x your original deposit.
Game Weights for Bonus Wagering Requirements
When wagering the BetPlays Casino offer, different games will contribute differently:
- Slots: 100%
- Live Games: 10%
- TV Games: 10%
- All Other Games: 0%
Other Bonuses and Promotions
Aside from the welcome bonus, BetPlays offers a range of other ongoing promotions and bonuses for New Zealand and Canadian players:
- Reload Frenzy: Deposit C$20/NZ$35 to receive up to 200% of bonus cash on top.
- Free Spin Frenzy: Bet at least C$100/NZ$175 to receive up to 40 free spins - how many you receive depends on how much you have wagered.
- Support Bonuses: If your casino balance falls below C$10/NZ$18, you can reach out to support for some free spins or bonus cash.
- Refer a Friend: Refer a friend and receive 10% of their play for up to three months.
- Social Treats: Join the BetPlays Casino Telegram channel and receive 5 free spins on the Green Chilli slot.
You'll also discover sportsbook-related promotions offering free cash, a deposit boost, and more.
How to Register at BetPlays Online Casino
We know that most of you value a quick and easy registration process when you find a new online casino you want to play at. We tested this process and can tell you it involves filling out just a single screen of information - meaning you can have a casino account at BetPlays within 30 seconds.
This is the process we followed to create an account at BetPlays Casino:
- Hit the 'Register' button
- Fill out personal details such as your full name and address and select your account currency
- Create a username and password, confirm you're of legal gambling age, and accept the T&Cs and privacy policy
- Click 'Register'
That's that, although you'll have to verify your email address before depositing and playing any casino games. Again, this is quick and easy to do - request a verification email via your 'profile' and input the code sent to you.
BetPlays Casino Payment Methods
We know that if casino sites do not offer a good variety of deposit and withdrawal options, there's a good chance players are going to choose to play at another site instead.
The good news is that the payment methods at your disposal will not be one of the reasons not to play here, as we found a solid mix of eWallets, credit/debit cards, bank transfers, and cryptocurrencies supported.
- Supported Fiat Currencies: Euro (EUR), Canadian Dollars (CAD), New Zealand Dollars (NZD), US Dollars (USD), Norwegian Krona (NOK), Swedish Krono (SEK), Danish Krone (DKK), Brazilian Real (BRL),
- Supported Cryptocurrencies: Bitcoin (BTC), Litecoin (LTC), Dash (DASH), Ethereum (ETH), Tether (USDT), Ripple (XRP), Monero (MON), Solana (SOL), Binance Coin (BNB), Dogecoin (DOGE), and Shibu (SHIB).
- Supported Payment Methods: Visa/Mastercard, MiFinity, Interac, AstroPay, PayTM, UPI, Bank Transfer
How to Deposit at BetPlays Casino
Simply go to the cashier in your account profile, choose your preferred payment method, and make a minimum deposit of C$20/NZ$35. There are no deposit limits in place on the side of BetPlays Casino when you deposit funds, but your payment method may have some.
A successful deposit will appear in your casino balance within seconds. We made several deposits and can confirm that this is the case, whatever method you use to fund your account.
How to Withdraw at BetPlays Casino
When we tried to withdraw for the first time at BetPlays Casino, we were asked to verify our identities, so make sure you get that done before you need to cash out your account. Once verified, you can request a withdrawal of at least C$20/NZ$35 using a payment method you've previously used for deposits. If that is not possible, BetPlays Casino will send a bank transfer.
BetPlays will process withdrawal requests within five banking days, which is far longer than it should take. As for withdrawal limits, you can withdraw up to 5,000 EUR (or currency equivalent) within seven days.
BetPlays Online Casino Games Summary
With a collection currently totalling 7,200+, we're convinced most of you will find many of your favourite games in the casino lobby at BetPlays. These are neatly packed into relatable categories such as 'Most Popular', 'Favourites', 'Slots', 'New', 'Baccarat', 'Roulette', 'Blackjack', 'Poker', and 'Other'. Plus, you'll find another variety of game categories once you click into the live casino lobby.
As you've probably guessed, we came across slot games, jackpot slots, RNG table games, fast games, TV games, and live dealer titles, among others. Furthermore, there's a dedicated sports betting site if you have a penchant for wagering on your favourite games of football, basketball, cricket, or any other sport.
BetPlays Casino Software Providers
When it comes to the software providers that an online casino features, we're of the option that the more, the merrier - as this means we get to enjoy a variety of styles as we work our way through the games lobby. Although we've played at casino sites featuring more, BetPlays offers online casino games from over 70 established software providers.
Among that list of iGaming developers that provide games at BetPlays Casino are Pragmatic Play, Vivo Gaming, Playson, 3 Oaks Gaming, Booming Games, Felix Gaming, Betsoft, Endorphina, Red Tiger Gaming, NoLimit City, Yggdrasil, Wazdan, Play'n Go, Hacksaw Gaming, Quickspin, NetEnt, Evoplay, Evolution Gaming, Ezugi, Imagine Live, Asia Gaming, KA Gaming, Habanero, 1x2 Gaming, BetGames, TV Bet, Golden Race, and Tombala.
BetPlays Casino Slot Games
Most games, around 6,600+, in the casino lobby at BetPlays Casino are online slots - which is hardly surprising as that is standard at most online casinos. However, over 6,000 is a good haul, and among that number, you'll find classic and modern slots, Megaways games, Buy Bonus games, jackpot slots, and more. While we found a good selection of fixed jackpot slots, we were disappointed that there were no progressive jackpot slots to play.
Our recommended slots to play at BetPlays Casino:
Table Games at BetPlays Casino
We also discovered 60+ virtual table games in the BetPlays Casino lobby. You can use dedicated "Blackjack, " ' Roulette, ' and 'Baccarat' sections to narrow down your search. Alternatively, if you click into the Fast Games category, you'll come across Keno, Dice, and Card Game titles that you can enjoy.
Our recommended table games to play at BetPlays Casino:
- European Blackjack (Genii)
- La Partege Roulette (Tom Horn Gaming)
- Baccarat (Betsoft)
- Caribbean Poker (Wazdan)
- 500x Lucky Roulette (Belatra)
Live Casino Games at BetPlays Casino
We know that many of you prefer to play live casino titles, or at least like to play them when taking a break from slots - so we wanted to look at what is on offer. Fortunately, we discovered an excellent range of over 150 live casino table games and game shows from Evolution Gaming, Pragmatic Play Live, Vivo Gaming, Ezugi, BetGames, TV Bet, Golden Race, Imagine Live, Asia Gaming, and Tombala.
You can get your fill of live dealer games such as Blackjack, Roulette, and Baccarat, dice games such as Craps and Sic Bo, and Poker games including Caribbean Stud and Casino Hold'em. Plus, the live casino also features live gameshows such as Evolution's Funky Time, Pragmatic Play's Boom City, and Imagine Live's Pirates Plunder. There's also a TV Games section that features entertainment games from the likes of BetGames and TVBet.
Our recommended live games to play at BetPlays Casino:
- Robin the Fair (Imagine Live)
- Vegas Ball Bonanza (Pragmatic Play Live)
- Lightning Roulette (Evolution)
- Las Vegas Blackjack (Vivo Gaming)
- Mega Wheel (Pragmatic Play Live)
BetPlays Mobile Gaming Experience
We looked around but could not find an iOS or Android BetPlays Casino app you can download. That is not an issue, however, as mobile players can use a mobile browser to connect and play at the casino site. The mobile version of the site will be configured to fit the device you're using to ensure the lobby and games are easy to navigate and use.
BetPlays Casino Customer Support
The next step in our Betplays Casino review was to establish the availability, responsiveness, and quality of the customer support offered on this platform. As always, we had our test questions ready to go and wanted to put the support team to the test. As you'll see below, we quickly established the casino offers a wide range of support options that you can use 24/7.
- Live Chat: While you initially speak to a chatbot, you can request to speak to a live customer support agent.
- Email Support: You can reach out to customer support via [email protected].
- Phone Support: You can contact the customer support team at +44(7)949819145 or Request a call via your account profile.
- FAQs: When you open the live chat, there is an FAQ section you can use to hunt down the solution to many issues.
- Social Media: Another method to get customer support is to speak to casino representatives via the casino sites' Facebook, Twitter, Instagram, and Telegram social media accounts.
BetPlays Casino Compared to Other Online Casinos
As part of our extensive online casino reviews, we like to compare the platforms we're reviewing against others in the markets they operate.
BetPlays Compared to 888 Casino
Another online casino we've reviewed, 888 Casino, targets the same markets as BetPlays, including Canada. 888 Casino may offer a smaller selection of games, with over 2,000 to choose from, and fewer reload bonuses. However, it compensates with a more attractive welcome bonus — in our opinion — of up to $1,500. Additionally, it boasts what is considered the industry's best VIP program and an impressive collection of progressive jackpot slots.
BetPlays Compared to Cobra Casino
As for Cobra Casino, this has a 100% match deposit of up to €500 and 250 free spins, which falls short of what is offered At BetPlays Casino, only 3,500 games, and limits players to withdrawals of no more than €10,000 each month. The only area we can find where Cobra Casino tops BetPlays is via the 24 different payment methods it supports.
Our Opinion and Final Verdict of BetPlays Casino
One thing we can say for certain is that we had a great time testing out BetPlays Casino for a few weeks prior to compiling this extensive, honest, and expert review of the casino. Of course, while there are many great things about BetPlays, such as the great collection of games, the numerous payment options and cryptocurrencies supported, and the BetPlays Casino Canada and New Zealand welcome bonus, there were some things that disappointed us.
There are not enough responsible gambling tools accessible to players, there are no progressive jackpot slots, we couldn't locate a VIP program, and taking up to five banking days to process withdrawal requests is far too long. Aside from those negatives, there's nothing else we have any complaints about.
Start Playing at BetPlays Casino
If our BetPlays Casino review has determined this casino site is a good option, you just have to sign up, deposit, and start playing. Provide a few account details, and you'll be up and running in no time. You can choose from various payment methods, including eWallets, debit cards, and cryptocurrencies and select the welcome bonus that fits your needs. Alternatively, if BetPlays Casino is not for you, you can read our many online casino reviews to find casino sites that better suit your preferences.
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