Wazamba Casino review
Although Wazamba Casino is new, it quickly set up a quality casino and has since expanded with mobile applications. The casino has thousands of games to choose from and they are all developed by leading game developers including Play n Go, Netent, Evolution Gaming, Pragmatic Play, and many more.
You will find an array of video slots, a wide collection of table games as well as live casino gaming options. On top of this, there are plenty of weekly bonuses, monthly tournaments, a VIP program, of a good number of payment methods, and 24/7 customer support.
Features
Wazamba online casino’s main feature is their list of over 2,000 games including all of the major options like slot machines, table games, and live casino with games from many of the best software providers worldwide. This is a new casino that offers a modern website with a mobile-style menu. On the main page it makes it abundantly obvious that this casino accepts cryptocurrency as well as Euros.
Adding to this, the casino focuses heavily on promotions and achievements, tournaments, and you can even choose your own hero.
What we like
- 1000s of games
- Mobile-first website
- Plenty of weekly promotions
- Regular Tournaments
- Multiple methods of payment
What we don't like
- Only licenced in Curacao
Wazamba Casino Overview
Online | Since 2019 |
---|---|
Licence |
Software | |
---|---|
Owner | Tranello Ltd |
ADDITIONAL INFORMATION
Restricted Countries | |
---|---|
Currencies | EUR, PLN, NOK, HUF, RUB, CAD |
Language | |
Support | email, live chat, FAQ, phone |
Contact | [email protected] |
DEPOSITS & WITHDRAWALS
Deposit Methods | |
---|---|
Min Deposit | €10 |
Min Withdrawal | €10 |
Withdrawal Limits | €500 per transaction, €500 per day, €10,000 per month |
Payout Timeframes | EWallets: 0-24 hours Credit / Debit Cards: 0-24 hours Bank Transfers: 3-5 days Cheques: Not offered Pending Time: 3-5 days |
Casino History
Wazamba does not have a long history and has only been in the online casino game since 2019. The casino is owned by the Tranello Group of Companies, which is registered in Cyprus. Under the group, there are Tranello Ltd, a company registered in Cyprus, and Araxio Development N.V. a company incorporated under the laws of Curacao.
Araxio Development N.V. owns Alf Casino (2018), Zet Casino (2018), and Malina Casino (2016), and most recently Wazamba Casino. While Tranello Ltd runs both Campobet (2018) and LibraBet (2018) online casinos. It is fair to say that through its many casinos the Tranello Group has built up a good repour with many of the best online casino gaming developers helping Wazamba quickly develop into the relatively large online casino that it is today.
Licenses / Security and Fair Play
Tranello Ltd holds an Antillephone N.V. gambling license for Wazamba Casino due to the fact that it is registered in Curacao. Under the laws of Curacao, the minister of justice approved the creation of Antillephone N.V. in 1996 to issue eGambling licenses to stimulate the economy and attract foreign investment.
Today, a large number of casinos now use the Antillephone license, but due to its location, it does not fall under EU laws and so the casino operates outside of EU consumer rights regulations. The license does state that casinos must produce an RNG report from a third party, and in all fairness Wazamba has done this by being tested through the independent organization TST (Technical Systems Testing).
The casino does offer security guarantees stated in its faqs such as protecting your finances and personal information and states that it uses the latest Secure Sockets Layer (SSL) technology. However, the Antillephone licensing body does not offer any transparency in regards to how often it checks the casino’s finances and IT security. In short, be wary when playing at casinos with a Curacao licence.
Bonuses and Promotions
There is also a bonus available at Wazamba. You can view the different options from the ‘promotions’ page on the navigation menu. These promotions are available regardless of the device that you use, but you should make sure you read the terms and conditions carefully.
Welcome Bonus
The welcome bonus is the first bonus you encounter at Wazamba. The casino offers up to €500 in a 100% deposit match welcome bonus as well as 200 free spins to be used on certain games.
To get this promotion you will first need to start by registering using their ‘Sign up’ feature. After completing the registration, you can activate the bonus by talking to support via Live Chat. Once activated, make the minimum deposit of 20 EUR and the bonus will automatically show up on your profile.
The 100% match bonus is added to your account immediately, but the free spins are distributed over 10 days. You will receive 20 free spins per day, with the first 20 activated immediately after your successful deposit.
You will not qualify for this bonus if you make the deposit using Neteller or Skrill and you must first meet the 30x wagering requirement before you can withdraw any of the bonus money as cash. Plus, the bonus is only applicable to slot players as no other games contribute to the wagering requirements.
The percentages for the different games are as follows:
- Slots and other games – 100%
- All other games – 0%
There are also many slot games that are not applicable – all listed under the ‘bonus terms & conditions’.
Other Bonuses and Promotions
There are always other bonuses listed on Wazamba’s ‘promotions’ page. The most notable of these are the Weekly Reload, the Weekly Cashback, the Loyalty Program bonus, and the Live Casino Cash Back bonuses.
All of the bonuses need to be activated using the Live Chat function and have specific terms and conditions that need to bet met. The reload bonuses are triggered when you make weekly deposits. They offer free spins as well as 50%/100% match bonuses depending on how much you deposit. The minimum deposit for these bonuses is 20 EUR.
Depending on the amount you deposit, the Weekly Cashback bonuses offer you a percentage of your losses back, up to a maximum of 15%. The same goes for the Live Casino Cash Back, but the maximum is 10%.
VIP/Loyalty
Loyal players have plenty of fun ways to get paid extra cash by reaching higher VIP levels. In the ‘VIP’ section of the casino there is a level system game that can be played so you can earn coins and free spins without having to bet a thing. This is one of the only online casinos that gives its members the chance to play a game and increase their status.
You can also buy more masks for your hero, which you will select when you start your online casino experience with Wazamba. On top of this, you can unlock achievements by registering for the achievements program. Here you can track your experience points, which are earnt by betting on real money games, which are mostly slots. Other ways to gain more points and unlock achievements include making deposits and working your way up the casino’s leader boards for selected games.
Payment Methods
Wazamba offers numerous payment methods for its customers located across the globe. The default currency is EUR, but they also allow you to deposit/withdraw PLN, NOK, HUF, RUB, CAD, and some cryptocurrencies.
How to Make a Deposit
After registering you will be able to access your account and top-up your balance. This can be done using VISA, MasterCard, Skrill, PaySafeCard, Entropay, Entercash, Neteller, Rapid, EcoPayz, Sepa, Payeer, Ripple, Litecoin, and Bitcoin.
The minimum deposit that can be made is 10 EUR or equivalent countries and you must take note of which payment methods qualify for their welcome/weekly deposit bonuses. As soon as your financial facility approves the payment, then your account will be credited instantly.
How to Withdraw / Cash Out
Cashing out is done using VISA, MasterCard (not available in some countries), Skrill, Neteller, QIWI, EcoPays, or Payeer. You cannot withdraw into cryptocurrencies and the minimum amount you can withdraw at a time is 10 EUR.
The maximum you can withdraw is 500 EUR per day and 10,000 EUR per month. The higher up the VIP ladder a player is the more he/she will be able to withdraw. For example, level 5 offers 1,500 EUR per day and 20,000 EUR per month. All withdrawals should be processed immediately and if not, the maximum pending time is 24 hours.
There is no mention of how progressive jackpot winners will be paid or whether they bypass the withdrawal limits. Therefore, you will need to contact the live chat so they can confirm this in writing.
Game Selection
The Game selection at Wazamba can be found through the ‘Games’ tab on the Wazamba menu. There are 7 different gaming categories to choose from, including ‘Provider-specific games’, ‘Top games’, ‘Slots’, ‘Live Casino’, ‘Table Games’, ‘Progressive Jackpots’, and ‘My Favourites’. The majority of these games are slots machines, although they do have 17 table games and 21 live casino games.
Finding a game is simple with their search function at the top of the screen. You can also add games to your ‘My Games’ section after you have registered by clicking on the ‘heart’ icon when playing the game. This favourite list doesn’t change until you add/remove games.
Casino Games Software Providers
With thousands of games to choose from, it’s important that they offer quality games as well. With all their games, we can’t list all of their providers, but you will find some of the most well-known names like NetEnt, Quickspin, Quickfire, Yggdrasil, Pragmatic Play, Rival Gaming, Havanero, Amatic, ISoftBet, ELK, and more. There are also quite a few smaller providers.
Casino Slots
There’s no comparing the number of slot games to the other types of games at Wazamba, with 1000s of games to choose from. There are both regular slot games and jackpot slot games, separated into their own tabs at the top of the ‘games’ page. The ‘slots’ category is where most of these games, but there are still over 80 jackpot games available.
You can continue to click ‘show more’ at the bottom of the page or search using the bar at the top of the screen. There are also three categories to limit your search options: ‘new’, ‘popular’, and ‘featured games’. The ‘top’ games available are all your most popular titles like Gonzo’s Quest, Starburst, Fruit Zen, Immortal Romance, Bonanza Megaways, and another 50 more.
They also have a category where games are listed according to providers. Here you can find Play n Go, NetEnt, Evolutional Gaming, and all of their game providers and all the titles they offer.
Casino Table Games
There might not be as many slot games, but the collection of table games at Wazamba includes many popular categories like casino poker, roulette, blackjack, and video poker. All of these games are found in the ‘table’ category and you can navigate to the different subcategories in the panel on the left of the screen or search directly for the game from the search panel at the top.
There are over 200 table games with most of them being their different card games. The card games can either be found altogether in the ‘card’ category or in their separate ‘casino poker’, ‘blackjack’, and ‘video poker’ categories.
Live Casino
Live Casino games are increasingly popular and Wazamba has 21 games listed in their ‘Live Casino’ category. These games all feature live dealers and include roulette, baccarat, monopoly, dream catcher, poker, and blackjack. Some of these games are also listed under their most popular games, like Live Dream Catcher, First Person Blackjack, and Immersive Roulette.
Mobile Casino Review
Mobile casino users can choose between using the mobile website or the app. The website is the same as the desktop version and offers the exact experience as their regular online casino. The app has everything you’d find on the website version, including all their popular slots, generic features, and interface. Even the live casino games can be found on the mobile version, but you will need to be a Registered Player to access the entire game pool.
Any mobile device can download the app, including Samsung, iPhone, and Nokia. They have also included all the same payment methods available in their online casino, including the use of Bitcoin. If you are using an Apple device, you will need a version of 9.0 or higher; if you are using an Android device you will need 4.0.x or higher; if you are using a windows (Nokia Lumia) phone then you will need Phone version 8 or higher.
Customer Support
The customer support options at a casino are important and will at some point be needed. Wazamba does have a well-established customer support page where one can find their different contact methods. Their customer support is available 24/7, but that’s only if you choose the live chat option. The other methods like telephone or e-mail are only accepted during normal business hours.
Call support can be reached locally from different European countries. The 10 different telephone numbers they have are listed as international, Russia, Austria, Poland, Portugal, Sweden, Norway, Finland, Malta, and Hungary. Calling is only available between 10:00 to 20:00 GMT 3, except on weekends. If not from one of these countries, the e-mail and live chat options are available. The Live Chat function is easy-to-use with a button visible from all menus of their online casino. They also have a few language options: English, German, and Polish.
- Live Chat
- Email Support
- Call Support
- FAQ
If the above support channels are not solving your problem, Wazamba has included a link to an independent complaints board, AskGamblers, where you can escalate the problem.
Start Playing at Wazamba Casino
Wazamba online casino has a well-designed mobile platform with an OK desktop website. To be honest most desktop players will other casino interfaces easier. That said, it is hard to turn down the added extras offered by Wazamba such as choosing a hero and kitting him out using your experience points. The VIP program with its achievements and a game that can help you earn more experience points for free all add to what could be an exciting online casino experience.
The casino’s extensive list of games is available on any device and includes games from many of the world’s best game developers. Live casino games, table games, and plenty of slot machines are all available. Wazamba may not have been around as long as some of the competition, but at least they have a reliable customer support team, a decent welcome bonus, and plenty of great games.
Of course, we have to mention the Curacao license just to make sure you are aware that it is not covered by EU laws and the type of player protection this licensing body offers is certainly not yet even close to that of the MGA or UKGC. Therefore, please bear this mind. On the plus side, the casino offers a complaints procedure, and its RNGs have been tested.
COMMENTS: 0
Comment on moderation