Queenplay Casino review

For a selection of more than 800 casino games, an impressive welcome bonus and a ton of payment options, Queenplay Casino might just be worth a look if you are looking for somewhere else to play. Queenplay Casino was launched in 2020 and has licenses from both the UK Gambling Commission and the Malta Gaming Authority.

Features

Queenplay Casino has a modern feel and provides players with an interface that can be viewed in English, German, Norwegian and Finnish. Mobile-friendly, this online casino is also great for players that love to spin some reels when out and about. The theme is all about royalty, queens, and fun. If you are looking for a casino site that is easy to browse games, comes with a huge selection of both virtual and live games, plus players have a huge variety of games to made available directly from the casino’s home page.

Queenplay Casino

100% up to €200 + 20 Free Spins

Code Not Required

Minimum Deposit: €10

Wagering: Bonus x35

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What we like

• More than 800 games
• Strong licensing from UKGC and MGA
• Beneficial loyalty program
• Lots of payment options
• Tons of software providers
• Mobile-optimised

What we don't like

• Low monthly withdrawal limit
• Support is not open 24/7
• Live & RNG tables not separated

Queenplay Casino Overview

History

Queenplay is one of the newest online casinos available right now. It opened in 2020 under the Marketplay LTD; a company established under EU laws in Malta on 23 October 2017. Markeplay LTD is relatively new to the online casino scene with Queenplay Casino one of its first endeavours. The company also owns casinos such as Mr Play and Regent Casino.

However, Marketplay LTD uses the Aspire Global Internation Ltd casino platform to power and operate all of its casinos. Aspire Global International Ltd is also based in Malta but was established in 2007 – 10 years prior to Marketplay LTD.

Licenses / Security and Fairplay

Under the Aspire Global International casino platform Marketplay LTD has been able to cover Queenplay casino under an MGA licence; while in the UK the casino picks up its licensing through another Maltese registered company - AG Communications Limited established in 2009. The way the licensing is picked up is a little complex but all above board and covered under EU and UK laws.

As all the companies mentioned here are UK and Maltese registered, players, are covered by the numerous UK and EU consumer rights as well as privacy laws. Even players outside of the EU are protected by EU consumer rights laws because the EU wants to encourage non-Eu citizens to deal with Eu companies online and as such the EU consumer rights laws protect you even if you are playing at Queenplay Casino from Canada, Australia, or New Zealand.

With both these licenses covering the casino, all the games are regularly checked. In fact, the casino is under constant scrutiny with random tests and checks being imposed on the casino as per the licensing agreement. These checks also include regular financial and security checks.

Bonuses / Promotions Summary

As well as a welcome bonus that is more than worthwhile, Queenplay Casino also offers regular bonuses and a loyalty program. We could not find information regarding a VIP program but perhaps this is something in the pipeline.

Welcome Bonus

All new players that sign up to Queenplay Casino can look forward to a welcome bonus worth up to €200 and 100 free spins. That bonus can be availed across the first three deposits as follows:

• 1st Deposit: Deposit at least €10 for 100% Match Deposit Bonus up to €200 + 20 free spins
• 2nd Deposit: Deposit at least €20 the second day for 40 free spins
• 3rd Deposit: Deposit at least €20 the third day for another 40 free spins

The wagering requirements for the bonus cash are 35x, but this only applied to the bonus money as players do not have to complete wagering requirements for their initial deposit. Winnings earned from the free spins carry wagering requirements of 50x, and the maximum that can be converted to cash from bonus money is €100.00.

Real money funds are used before bonus funds and players have 21 days to meet the wagering requirements above before the bonus funds expire. All free spins must be used within one day or they will expire. Finally, players cannot bet more than €4 per spin, €0.50 per pay line or 15% of the total bonus amount.

It is important to note that not all games will contribute towards the wagering requirements at Queenplay Casino. Check out the ‘wagering requirements’ under the bonus terms to find out exactly which games do not count towards wagering.

Here is a brief list to give you an idea:

• Most slots – 100%
• Roulette and Blackjack – 0%
• NetEnt Games – 50%
• Baccarat – 50%
• Scratchcards – 0%

Other Bonuses and Promotions

Queenplay Casino does regularly offer other bonuses and promotions but at this moment in time, the only other promotion they have is a leaderboard tournament. All information regarding the promotions and bonuses at Queenplay can be found in their ‘Promotions’ tab.

Loyalty Program

A loyalty program can also be enjoyed at Queenplay Casino. As soon as you register, you are already enrolled and can start collecting points as you play the many casino games on offer. There are seven different tiers to climb up through with free games, a faster redemption rate and a birthday bonus just some of the benefits that can be unlocked. Earned points can be exchanged for bonus cash.

Payment Methods Summary

Players will find a good selection of payment methods that they can use at Queenplay Casino. Deposits and withdrawals can be completed using EUR, GBP, USD, CAD, SEK, CAD and JPY. Payment information can be found in the FAQ and on their ‘Cash Out Policy’ page.

How to Make a Deposit

Making a deposit at Queenplay Casino can be done by using Visa/Mastercard, Bank Transfer, Skrill, Neteller, ecoPayz, PayPal, Trustly, Sofort, Giropay, Interac, EasyEFT, Euteller, Zimpler, EPS, Paysafecard and Instadebit. A minimum deposit of €10 is required and most transactions will be completed instantly.

How to Withdraw / Cash Out

As for withdrawals, these again require a minimum of €10 and players can use Visa/Mastercard, Bank Transfer, Skrill, Neteller, ecoPayz, PayPal and Trustly for their transactions. There is a 2-day pending time and then players will have to wait for 6 to 8 business days for Bank Transfers and Credit/Debit card transactions, and up to 2 business days for e-wallet transactions.

Queenplay Casino will always use a payment method you have already used for depositing and have a max withdrawal cap of €7,000 per month. That information regarding the max withdrawal limit can be found in the ‘Cash Out’ policy at Queenplay Casino.

Game Selection Summary

Players can look forward to dipping their fingers into a catalogue of more than 800 casino games at Queenplay. ‘Featured Games’, ‘New’, ‘Video Slots’, ‘Classic’, ‘Casino Games’, ‘Scratch Cards’ and ‘All Games’ are the categories that you can find in the interface. Within those categories, you will find slot games, table games, live dealer games, and scratch card games.

Casino Games Software Providers

Players can enjoy casino games from a large number of software developers at Queenplay Casino. There are 70 of them in total including NetEnt, Microgaming, Evolution Gaming, Betsoft, NextGen Gaming, Play’n GO, Quickspin, Red Tiger Gaming, Thunderkick, IGT, Elk Studios and Big Time Gaming.

Casino Slots

As you might expect, the majority of the games on offer at Queenplay Casino are slots. This is a good mix of modern, classic and progressive jackpot slots from all of the worlds leading software providers.

Of the titles that can be enjoyed are the likes of Book of Dead, Starburst, Bonanza, Aloha Cluster Pays, Gonzo’s Quest and Thunderstruck II. As for the progressive slots with payouts in the millions, players can find a small selection of jackpot games including the hugely popular Divine Fortune.

Casino Table Games

Found in the ‘Casino Games’ section is more than 40 classic table games but many of these are live games while there is a small collection of RNG-based software versions.

All of the best table games are featured here such as Roulette, Blackjack and Baccarat in a number of different variations and stakes. Players will also find a handful of video poker games scattered among the selection as well.

However, the most popularly played are Blackjack Solo, Blackjack Classic, Vegas Single Deck Blackjack, and Vegas Downtown Blackjack. Also, the European Roulette tables such as Classic Roulette, European Roulette, and 3D European Roulette are popular.

Overall, the table game section is not jam-packed full of virtual table gaming options and relies on the live casino’s collection to beef up the numbers.

Live Casino

There is no dedicated category for live dealer games which makes things a little confusing as you may find yourself playing on an RNG table when looking for live casino games.

Altogether, there are more than 20 live dealer tables and these can be found in the ‘Casino Games’ category among all the RNG-based casino table games. Developed by Evolution Gaming and NetEnt, players can enjoy tables such as Lightning Roulette, Platinum VIP Blackjack, Baccarat Squeeze and Dream Catcher.

Many of the tables are replicas of one another, for example, White Blackjack can be seen as White Blackjack 1, White Blackjack 2, and White Blackjack 3. These are the same game but each with their own dealer. Thanks to there being so many tables, you will rarely find the tables are full but if they are, then you always have the option to play the Blackjack ‘Bet Behind’ option until a seat becomes available.

Mobile Casino Review

Queenplay Casino can be played via your device’s internet browser on all Android, iOS, blackberry, and Windows mobile devices thanks to making use of mobile responsive website HTML5 technology. This technology automatically detects and adjusts depending on the size of the mobile devices screen size, its make, model, and operating system.

As a result, members of Queenplay casino that access their account to play games via their mobile device will play games that have been perfectly optimised.

Customer Support

Customer support at Queenplay Casino is provided via live chat and email. They operate seven days a week but only during the hours of 6 am to 11 pm GMT. Additionally, players can use the FAQ page at the casino to learn about the most common issues experienced by players.

• Email
• Live Chat
• FAQ
• Terms & Conditions
• Bonus Terms

Conclusion

Queenplay Casino opened in 2020 to the global and UK markets under licenses obtained through the MGA and UKGC authorities. Slot players and live casino gamers will be more than happy with the vast variety of games available, games from a long list of software providers giving players a diverse choice of games to play.

There were not that many RNG operated virtual table games available at the time of this review but plenty of live dealer tables so if you prefer live games, then Queenplay Casino has a very good selection from both NetEnt and Evolution Gaming. Also, you should note that the casino bonus wagering requirements will mostly apply to slots games so make sure you check the ‘wagering requirements’ in the ‘bonus terms’ before you sign up.