Casino Tropez review

Casino Tropez has plenty of experience within the real money iGaming industry as it opened its virtual door for business back in 2001. It is a Playtech powered online casino licensed by the Malta Gaming Authority, and it is audited by GLI.

Its main market is within Europe and players have the choice of 7 languages to choose from on what is a modern and luxurious looking mobile and desktop operated website that comes with an easy to use downloadable app. 

Once you are a member, you will have access to the entire collection of Marvel online slots plus a range of slots based on movies such as The Matrix and Gladiator, as well as access to a series of Playtech RNG operated virtual table games and the Playtech live dealer casino. 

Features

Casino Tropez offers a multi-language downloadable version of its online casino available for both desktop and mobile users. The idea behind using a software app is because Casino Tropez wants its members to have the best gaming experience possible. When you use the application, games not available on mobile will not show up, and therefore, you will only see games that are available on your device. 

The casino is also one of the rare places you will be able to play the far eastern favourite Mahjong, it offers an excellent $2700 in Sunday deposit bonus, it has over 700 Playtech games, and you will be able to set the app and/or the flash version of the casino to play in English, German, French, Italian, Polish, Spanish, and Swedish.

What we like

• Windows, Mac, iOS, Android download
• Flash gameplay via a browser
• 7 European languages available
• • 27 100% deposit match bonuses
• Mahjong games available
• • Telephone support

What we don't like

• No flash option for Mac users
• Only games from Playtech
• No live chat support team
• UK players not accepted
• Complex table game playthrough requirements

Casino Tropez Overview

Casino History

Casino Tropez started in 2001 and has always been a Playtech casino. The company behind its inception is Universe Entertainment Services Malta Limited who have been instrumental in the casino’s ability to reach its main target audience in Europe as well as to expand its operations globally. 

Licenses, Security & Fair Play

Licencing has obtained by the Malta Gaming Authority (MGA), which is one of the most trusted European online gambling licensing authorities. This ensure players have a place to log any grievances with the casino and players can be sure the casino keeps members’ funds is a bank account separate to the casino’s day to day operational funds.

All games are regularly checked for fairness using Gaming Laboratories International (GLI). The company provides a transparent monthly report that shows the calculated payout percentages for each gaming category including live dealer games. This report can be accessed by anyone at the bottom of the Casino Tropez website. 

As for account privacy as well as safe and secure transactions, the casino operates under the regulations stipulated by the MGA licensing authority which requires the casino to prove it has security systems in place to avoid data theft such as security access codes, limited account info visibility even to support staff, high-end encryption, and firewalls to protect the casino from hackers. 

Any financial transactions with the casino are processed safely and securely using highly encrypted connections through Casino Tropez’s subsidiary Universe Entertainment Services Malta Limited.

Bonuses and Promotions

As a Casino Tropez member, you have a decent number of regular bonuses to choose from. Before you start to take advantage of regular bonuses however, there is a huge welcome bonus worth up to $3,000. Other ways to bump up your bankroll at the casino is by earning loyalty (comp) points to raise your VIP level for added bonus offers. 

Welcome Bonus

At Casino Tropez, new members will be able to take advantage of the one-time-only welcome bonus offer, which is spread across 3 stages; a 1st deposit match unique ‘Repay’ bonus, 2nd deposit match, and 3rd deposit Sunday deposit match bonuses for 27 weeks. Claiming your welcome bonus is easy. Simply download the app and register with the casino ‘OR’ register via the casino website if you plan to use instant play. Next, log in and visit the cashier to select your payment method, and finally make your 1st deposit. 

Welcome Bonus Part 1: You will receive a 100% match bonus up to $100 and your ‘Repay’ bonus will be automatically activated.

You can head over to real money games and start to play slots or table games. Any money from your deposit lost on that day will be paid back via the ‘Repay’ first deposit welcome bonus up to $1,000. Once you have claimed your first day’s ‘Repay’ bonus, you can deposit again to claim the second stage of your welcome bonus. 

Welcome Bonus Part 2: Part of the welcome bonus is a 50% deposit match up to $200. For example, if you deposit $100, you will be credited with $100 plus $50 bonus cash, and a $200 deposit will give you $200 $100 bonus cash.

Welcome Bonus Part 3: The 3rd deposit match is worth up to $2,700 and is effectively 27 separate deposits. All you need to do is make a deposit every Sunday for a 100% deposit match up to $100. If you deposit $100 every Sunday for 27 weeks, then you will effectively receive $2,700 in bonus cash. In order to receive the $2,700 FREE Sunday Bonus, you will need to make sure you have allowed the casino to send you emails. 

There is a minimum deposit of $20 to claim any of the above bonuses. To withdraw any of the bonus money as cash you will need to meet a wagering requirement of 30x the bonus money deposit amount for the 1st and 2nd deposit bonuses and 15x for the FREE Sunday Bonus. When you start to make bets on the casino, your cash is used first followed by your bonus money. 

Not all games on the casino will contribute to the wagering requirement for your bonus. Below we have compiled a list with the percentage of every bet that will be credited towards getting through the wagering account in order to withdraw it as cash. 

• 100% - Slot machines and other games – 100%
• 33.3% - Pai Gow Poker, Casino Hold'em, Tequila Poker, Live Casino Hold'em and Stravaganza
• 0% - All variations of Baccarat, Roulette, Sic Bo, Darts, Heads or Tails, Video Poker games, Blackjack Switch, Blackjack Surrender, Pontoon, Craps, Wild Viking and Spin a Win

More complex rules apply to the following games: 

3D Roulette, American Roulette, Club Roulette, Club Roulette (TV), Double Action Roulette (TV), European Roulette, French Roulette, Live French Roulette, Live VIP Roulette, Marvel Roulette, Mini Roulette, Mobile European Roulette, Mobile Premium Roulette, Mobile Roulette Native, Multiplayer European Roulette, Multiplayer French Roulette, New AR Roulette, Premium American Roulette, Premium European Roulette, Premium French Roulette, Premium Pro Roulette, Roulette Live, Roulette Mini, Roulette Pro, Roulette Royale (TV)The welcome bonus for the 1st and 2nd deposit match portions of the bonus are only valid for 21 days.

- High coverage bets will contribute 0% towards your Wagering Requirements. High coverage roulette bets are bet spread combinations covering 60% or more of the table.

- Medium coverage bets will contribute 20% towards your Wagering Requirements. Medium coverage roulette bets are bet spread combinations covering 10% or more of the table but less than 60%.

- Low coverage bets will contribute 50% towards your Wagering Requirements. Low coverage roulette bets are bet spread combinations covering less than 10% of the table.

High Roller Welcome Bonus

The high roller welcome bonus simply does away the 3 steps to the bonus and immediately gives player depositing $1,000 of the bat a $500 (50%) deposit match bonus. That means high rollers start playing with $1,500 in their account with the lowest wagering requirement of all the bonuses, which is just 20x the deposit plus bonus. High rollers will not be able to take advantage of the above welcome bonus part 1 but can still participate in stages 2 and 3.

VIP Bonuses

At the Casino Tropez, there are 6 VIP levels, which are Club, Silver, Gold, Platinum, Diamond and Premier Club from low to high. The higher the VIP level the better your bonuses and benefits that include faster withdrawals, elite promotional deals, VIP only deposit deals, account managers, and the ability to increase the flexibility of terms and conditions that apply to your account. 

Free Spins Tuesday

This promotion has been available for a while now. For every $20 you deposit on Tuesday, you will get 20 free spins for up to a maximum of 3 deposits. Any winnings earned from the free spins will have a 50x wagering requirement attached.

Refer a Friend

When you refer a friend, you will get a free $50 credit to your account, and the friend referred gets a free $25 welcome gift. Although the $50 does come with a 30x playthrough requirement.

Alternate Payment Method Bonus

You will get a 10% deposit match when you make a payment using Click2Pay, ClickandBuy, MyCitadel, Webmoney, Giropay, Nordea, EPS, Enets, EcoCard, Paysafecard, Instadebit, or UsemyBank. 

A 15% deposit match is awarded when using Instant Wire Transfer, Ukash, POLi, Sofortüberweisung, or Local Bank Payment.

These deposit matches apply to every deposit made with the casino. However, the minimum deposit is $50, and you can only aggregate up to a maximum of $250 worth of bonus cash using this bonus. The wagering requirement for these bonuses is 20x the deposit and bonus amount. 

Loyalty Program

You can earn comp points when playing Casino Tropez, which can be exchanged for cash or saved in order to build up your bonus VIP level. Each game you play will contribute a different number of comp points to your account. $9 playing slots will give you 1 comp point, $20 for roulette games and card games gives you 1 comp point, video poker and blackjack switch/surrender give you 1 comp point for every $30 bet, and all other games award 1 comp point for every $10 bet. These are not single bets and rather an accumulation of all your bets, so once you reach $9 worth of bets on the slots, you will receive 1 comp point.

Payment Methods

There is a huge number of payment methods available at the Casino Tropez online casino. There are plenty of generic ways to make a deposit or withdrawal as well as financial facilities specific to a particular country. All the deposit methods here are instant, but when it comes to withdrawals there are some waiting times. 

How to Make a Deposit

You deposit using VISA/MasterCard, Diners Club/Maestro, VISA Electron/Delta, Instadebit, EasyEFT, Paysafecard, Sofort, Giropay, EPS, Qiwi, Monteta.ru, Web Money, Skrill/Neteller, Entropay, SCO, Yandex, iDebit, Instant Bank, Astro Pay, Trustly, Transferencia, TrustPay, Zimpler, Click2Pay, ClickandBuy, Ukash, POLi, Sofortüberweisung, and Local Bank Transfer. All deposits are free of charge and the minimum deposit is $20.

As for maximum deposits, each payment method comes with its own limits. You will need to check with the casino cashier when making a deposit for the exact amounts. 

How to Withdraw/Cash Out

All withdrawal requests will have a maximum of a 3-day pending time applied to them before the funds are finally released to your financial facility. Not all the deposit methods above allow you to make withdrawals. You cannot withdraw using Diners Club/Maestro, Paysafecard, EasyEFT, Giropay, EPS, Qiwi, Monteta.ru, Yandex, Instant Bank, Astro Pay, Trustly, Transferencia, TrustPay, and Zimpler.

As with the deposit methods, there are withdrawal limits applied to each withdrawal method used. 

Game Selection

Most of the games on Casino Tropez are Playtech slots. However, there is also a decent-sized selection of table games when you combine both the table gaming section and live casino. Every gaming section on the casino has its own filtering section, for example, if you want to play slots, then you can visit this category and select ‘Marvel Jackpot, 5 to 10-line, 15 to 20-line, 25 line, multi-spin, or progressive. 

There are several categories available which are New Games, Video Slot, Classic Slots, Table and Card Games, Progressive Slots, Live Dealers, Video Poker, Arcade Games, Multi-Player Games, Scratch Cards, Asian Games, and TV Games. You also have the ability to mark games to show up in your favourites section. 

Casino Games Software Providers

As this is a Playtech casino, the only software provider contributing games to both the virtual RNG and live dealer casino suites. Many of the games are available for both desktop and mobile play and they all use modern Playtech streaming technology to adapt the game to your device’s peripherals.  

Casino Slots

If you are an avid slot fan of any sorts, then you will almost certainly have fallen in love with Playtech’s amazing selection of slot games. Most notably, you will be able to play many of the Marvel slots such as The Incredible Hulk, Green Lantern, The Avengers, Iron Man 1, 2 and 3, Captain America, Wolverine, Thor The Mighty Avenger, and the Fantastic Four. Playtech also has a prestigious collection of slot game based on blockbuster movies such as Gladiator, King Kong, The Matrix and comedy slots like American Dad. 

When you open the slots section, you will be able to sort the slot titles by New, All Slots, Fantasy, Movies & TV, Sports, Progressive Jackpots, and Classic. You will then be able to filter them down further using the number of pay lines. 

Casino Table Games

Playtech doesn’t have a huge selection of table games, but you still have a good choice.  The options are Baccarat, Roulette, Sic Bo, Darts, Heads or Tails, Blackjack Switch, Blackjack Surrender, Pontoon, Craps, Blackjack Switch, Blackjack Surrender, Pai Gow Poker, Casino Hold'em, Tequila Poker, Live Casino Hold'em and Stravaganza, which covers most of the table games available, but Playtech are always releasing new games so expect this section to grow throughout the year.

Live Casino

Very rarely do we see Playtech live games at any of the casinos we review. This makes Casino Tropez quite unique as it has over 20 different table games. Some of the games are the same, but just a different variation of itself. For instance, you can play American Roulette or European Roulette variations of the game, and/or single deck or multi-deck blackjack games. There is also a good selection of baccarat and poker tables here. 

All the dealers are friendly, and you can choose a dealer that is hosting a table that uses your native language if you are English, French, German, Spanish, Polish, Italian, or Swedish. Every game has high-quality HD webcams, real-time dealer chat interfaces, and excellent virtual betting facilities allowing you to place your virtual chips on the table in the same way you would if you were physically sat at the table. 

Mobile Casino

One of the plus points to the Casino Tropez online casino experience is its mobile play. You can access the casino using a browser on your mobile or you can download the Android or iOS app. If you do not have an iOS or Android device, then you will not be able to use the app for mobile play, and instead, you can access your casino account via a web browser. That said, most Windows touchpads will be able to use the Windows desktop download.

Any games not available for mobile play will not show on the app, so there is no confusion, and some of the live casino tables can be played using the mobile app, but not via the instant play option. 

Customer Support

The customer support team is available 24/7, but not via live chat. In its place, Casino Tropez offers both email and telephone support. For the modern player, telephone support is not always ideal, but this will certainly suit the more mature online gamblers out there. For added support, you can visit the website and read through the extensive FAQ section as well as terms and conditions. 

• Toll-Free Telephone support
• Email Support
• FAQ and T&C pages

Start Playing at Casino Tropez

Casino Tropez is certainly a good option if you are a fan of Playtech games. The downside is that you will be restricted to only playing games from this software provider; while on the flip side, not many online casinos have access to the Playtech operated live dealer suite, so the Casino Tropez certainly offers something different when it comes to live casino play.

That said, Playtech has some of the best slots and table games available. Another negative this casino has picked up during this review is the fact that some of the table games have a 0% contribution towards the bonus wagering requirement, which may or may not be an issue for some casino players that believe they can beat the playthrough. 

For those that prefer to play online casino games via an application on their desktop or mobile device will be pleased to know that Casino Tropez has an Android, iOS, Windows, and Mac download available. Plus, for those that prefer instant play, this is an option too. There is a support team always on hand if you need them, but no live chat, which is not a bad thing at all because the casino replaces this with telephone support, which is something we do not see too often. 

Overall, the casino has a very good welcome bonus despite the 0% wagering contribution for table games, there are loads of games to play, and the live casino can be played on both desktop and mobile devices via the app.