New Casinos Online 2024

How to Find New Online Casinos in 2024

This year, dozens of new online casinos will open their virtual doors. When we see a new platform that stands out, our review team will register an account and test the casino platform. You also have the option to use our filter options on this page.

Our site's tools are at your disposal and designed to help you, as a player, find the right platform for you, whether you are looking for a new or established casino platform.

Use the Lists on this Page and Read Playcasino Reviews

This page reviews some of the latest entrants to the iGaming industry. Lists of the latest casinos are at the top of this page, along with their bonus offers, such as free spins or deposit bonus deals, as part of a no-deposit or welcome bonus.

When you spot a casino in the list that piques your interest, you can select it and read the full casino review. Here, you will find the game portfolio, bonus explained with terms and conditions, deposit and withdrawal limits, and comparisons to other similar casinos online.

Pros and Cons Section: The pros and cons section is an important section in our reviews. Check the cons, especially if any points do not match your gameplay style. Then, you can exit and look for a more suitable platform.

Use Filters on the Page to Shortlist Casinos

Filters will also help you find online casinos that are new to the scene but are already performing well.

• Popularity Filter: Although these brands do not have a history, as the new online casino niche is so popular, many newly added brands already have a rating. Each casino has a star rating system that gives the casino a score out of five.
• Casino Lists with Bonuses and Access to Reviews: Playcasino reviews are tests carried out by our review team, who have decades of experience reviewing casinos and spotting legitimate online and rouge casinos, giving you a heads up.
• Regulators Filter: This is also an option if you are looking for a platform operating with an eCOGRA seal of approval.
• Software Provider Filter: If you are looking for games from a particular developer, use the ‘Software Provider’ filter. This filter will return a list of more than 150 reputable video slots, virtual table games, and live dealer game developers.

Questions To Help You Shortlist Brand New Online Casinos

This guide takes you through an educational journey covering the latest gaming sites while advising you on what to do if you consider joining a new casino online. The answers to the questions in the list below can be found on this page, helping you make informed decisions when choosing the best new website to play.

• What makes new casino sites so different from older ones?
• Why is browsing new online casinos a great way to find your perfect casino?
• Why do new casinos have a significant market share in a fluid online gambling world?
• How do these new casinos offer players better bonuses, more free spins and more games than already established casino websites?
• How can you find a non-biased casino review to help you choose the right casino?
• How can you find the best new UK, New Zealand, and Canadian casinos?

Pro Tip: Every casino review the Playcasino team creates is not a sales pitch. Look at the pros and cons and take note. We include all the casino's standout features and flaws so you get an honest overview before choosing a casino.

New Online Casinos in Canada, the UK, and New Zealand

Lists of new online casinos are regularly featured on our site, so when you see a new gambling offer, our experienced team of experts at Playcasino deems the platform worthy of a mention.

• 🇨🇦 Canada (All provinces and Territories): A new breed of Canadian online casinos is now available under the Malta Gaming Authority (MGA) and the Curacao license, with some casinos and their software providers also being regulated by the Kahnawake Gaming Commission (KGC).
• 🇧🇲 Canada (Ontario): Since the Alcohol and Gaming Commission of Ontario (AGCO) introduced new Canadian online casinos to Ontario in April 2022, gamblers in the province now have a wide range of fresh options to choose from. It’s an exciting time for casino players in Ontario.
• 🇳🇿 New Zealand: New online casinos in NZ are available under the Curacao and Malta Gaming Authority (MGA) licensing authorities.
• 🇬🇧 The UK: The UK has some of the strictest online gambling laws. All new online casinos in the UK fall under the UK Gambling Commission licensing authority. Innovation is difficult for new casino operators due to new rules and the fewer number of software providers available, compared to New Zealand and Canada. However, this means higher investment, and where money matters, you can expect a new casino brand in the UK to be quite spectacular.

Before you decide which new gambling platform is the best online casino for you, always consider how well the licensing authority is set up to protect you as a player.

Pros and Cons of Playing at New Casino Sites

When creating a casino review, we always look for the stand-out features you may be looking for in the ultimate real-money gaming experience. However, we also look for the flaws. We will do the same to help you understand the ups and downs of choosing a new casino brand.

Here are some of the benefits of playing at new casinos:

✅ They often try to offer more software providers to stand out.

✅ Modern casino gaming platform with the latest tech.

✅ More attractive bonuses like free spins, deposit bonus deals, and bigger welcome bonuses.

✅ You can take advantage of this generosity by claiming a no-deposit bonus deal, giving you a ‘risk-free bonus money balance’ or ‘free spins’ simply for signing up as a member.

✅ willing to go the extra mile by pinning on weekly cashback deals, tournaments with prize pools, and other attractive promotions like monthly bonus free spins.

✅ Many new casinos offer missions and bonus shops, adding value to your gaming experience.

✅ To stand out, new casinos also have a story and a mascot, making the experience more engaging.

Here are some of the negatives of playing at new casinos:

❌ The brand will not have much player feedback, so getting a feel for how player-friendly it is can be hard.

❌ With a lack of feedback, the brand has not yet built a positive reputation or negative one of that matter, which can mean signing up is a risk.

❌ Technical glitches can happen when you sign up for a brand-new casino. All we can say from experience is try not to let this put you off. Most new casino sites will work hard to fix these issues. In a way, you are their beta tester.

❌ Slow customer support on live chat or email. This could be due to technical issues.

❌ Ambiguous terms and conditions can be an issue for new operators. If the casino is fair, admits to the fault, and works to fix it, then you know you are playing at an established willing to work hard to create one of the best new online casino platforms out there.

The Appeal of New Casinos

The best online casinos are pushing boundaries in more than just games. They are pushing boundaries in the immersive casino experience itself.

• The best new casinos are welcoming, warm, and energetic. They are designed to create innovative and memorable experiences that ensure you have a fantastic time beyond your usual experiences at more established gambling sites.
• The wider modern-day virtual gaming scene is packed with new offerings vying for the same clientele. For this reason, the best of the new breed of online casinos hitting the industry know how to stand out, offering new ways to play by featuring the best casino games and a huge game selection.
• Technological advancements are commonplace on new gambling sites, integrating compliance and cutting-edge customer satisfaction innovations to ensure these online casinos set themselves apart from their already established competition.

As a result, the newest online casinos might appeal to those who want to explore fresh venues to play casino games. However, before you decide which casino is right for you, read the casino review for the new platform to ensure it suits your play style.

New Casino Operators Can Offer Improved Bonus Deals

One of the best ways for a new casino to compete in the virtual gambling world is to ensure their bonuses stand out versus big brand names. These are mostly already established casinos like LeoVegas or 888 casinos. Now, a warning: not all new platforms recognize this vital point. However, some do, and you could discover some of the best casino bonuses online.

New gambling platforms need to offer competitive deposit bonuses. These will begin with a welcome bonus or a no-deposit bonus, followed by ongoing promotions with regular deposit bonuses and free spins deals.

No Deposit Bonuses

No-deposit bonuses are highly recommended because they give you a chance to test casinos for free. You can actually test the game for free using demo mode on virtual games, so what makes the no-deposit bonus so special?

• No Deposit Bonus Free Spins: The casino offers free spins to sign up. You must enter a bonus code, or the free spins will be available as soon as you sign up. There may be some additional requirements, like confirming your mobile number or activating your account by email. Later, new casino sites seemed to offer a larger number of free spins, sometimes up to 50.
• No Deposit Bonus Money: The other form of no deposit bonus works like the free spins offer, except you receive bonus money. New online casinos often offer free bonus money to attract players. The best deals offer between $10 and $20 Canadian or New Zealand dollars. In the UK, however, finding no-deposit bonuses can be challenging due to market risks.

Improved Welcome Bonuses

New casino sites need to stand out from the crowd. One of the best ways to do this is to offer a large welcome bonus offer. Despite not establishing a reputable brand in the iGaming space, they can still attract players with these improved welcome bonus offers.

Let's take a look at an example of the differences between welcome bonuses from established casinos versus new casino platforms:

• Established Casino Site Welcome Bonus: 100% deposit bonus match up to $200 + 50 free spins.
• A New Casino Sites Welcome Bonus: 100% deposit bonus match up to $500.00 + 150 free spins.

There is a clear difference between these two bonus deals. New online casinos often offer this until the brand has built up a decent customer base to continue offering its iGaming services.

Deposit Bonuses Welcome Bonus Offers (High Rollers Paradise)

With so many new cryptocurrency casinos entering the iGaming scene, we are seeing a huge rise in the popularity of crypto gaming. Even better, if you are a crypto player, the crypto bonus deals are often much higher than fiat currency (CAD, NZD, GBP) bonus deals.

Let's take a look at an example of a cryptocurrency welcome bonus:

• Crypto Welcome Bonus: 100% deposit bonus match up to 1 BTC + 200 free spins

That's a huge welcome bonus, considering the value of Bitcoin. Not all casinos offer such a large crypto bonus deal. Some use the term mBTC, which is equal to 0.001 BTC.

Improved Regular Casino Bonuses

No-deposit and welcome bonus offers are one-time deals. As you explore new online casinos, you should also look for high-value regular bonus deals. They are usually far more attractive than those offered by their already established competitors.

Take advantage of these deals because they get reduced once the casino has established itself.

Reload Deposit Bonuses

Check the casino's reload bonus deals. As the casino is new, it will likely offer large reload bonuses that include bonus money and free spins.

Free Spins Bonuses

As with welcome bonuses and reload deposit bonus deals, many new online casinos will offer many free spins in return for a deposit.

Bonus Code Deals

As the casino is new, you may receive bonus codes to claim extra free spins or bonus money not shown in the promotions or bonus section. You should also look out for these exclusive bonus codes here on Playcasino. Our team is always making deals with casino affiliates to bring you improved bonus deals with more free spins, higher deposit match rates, and lower wagering requirements.

Live Casino Games Bonus

New operators are increasingly catering to the booming number of live casino players by offering specialized bonuses such as deposit matches and cashback deals, a niche that some older sites still overlook. Most new casinos are launching with live casino cashback bonus offers with low wagering requirements.

Always Check New Online Casino Bonus Terms

Always check the bonus terms and conditions at all online casinos. The best new platforms will offer transparent bonus terms, and if you are lucky, the wagering requirement to convert your bonus into real money should be reasonably low.

Other factors to check at new casinos online include:

• Bonus Expiration
• Excluded Games (Game Weights)
• Maximum Bets allowed while betting using bonus money
• Maximum bonus money to real money conversions

What is the Risk of Claiming Casino Bonuses on New Online Casinos?

There are a few risks involved when you claim a welcome bonus at a casino that operates under a reputable licensing authority. We cover the topic of casino licensing in the 'AVOIDING ROGUE NEW ONLINE CASINOS' section below.

Another point to remember is that the bonus terms are crystal clear. That means no ambiguous terms or missing details that could negatively affect your online casino experience.

Innovative Features To Consider When Choosing a New Casino Online

To compete, new online casinos must introduce innovative features, starting with online slots and other casino games. They also need to consider convenient ways for players to deposit and withdraw money, using new tech like blockchain architecture and network promotions linked to software providers.

Here are some key decision-making factors you may want to consider when looking for modern casinos:

Software Innovations that Enhance User Experience

Most established online casinos have 3,000 up to 10,000 games, and new casino sites are matching these numbers even on launch day. Suppose you are considering a new place to gamble. In that case, another key decision-making factor is whether the game portfolio is easy to search and makes filtering games into lobbies and categories easy.

• Game Lobbies: New online casinos are introducing more user-friendly options to allow players to easily navigate the games they want to play and push aside the ones they don't want to play. For example, for those who want to play specific types of slots, casinos are introducing dedicated sections like 'Bonus Buy' or 'Megaways'.
• Game Filters: Another key feature modern gambling sites are beginning to introduce is more granular gaming filters. For example, sorting games by the 'Theme' is something older online casinos don't have built into their platforms, but new casinos are beginning to introduce these filters. These filters may include 'Stacked Wilds', 'Multipliers', and other interesting features.

Desktop app downloads

Some gambling sites also offer desktop downloads. These apps are often superior in graphics and performance, reliable and secure, and offer quicker login access. You can save the app to your desktop home screen. In contrast, some people do the same with a shortcut to the casino URL.

Nine Casino is a relatively new casino that came online in 2021. It is available for CA and NZ players and has a downloadable browser app. The more established casino William Hill, operating under the MGA and UKGC licensing, is ideal for CA, NZ, and UK players. However, more new casinos are also offering desktop apps.

Choosing a new casino that offers a desktop app is a matter of personal preference and convenience. The decision is entirely yours.

Responsible Gambling Tools

If you want to play responsibly, many new casinos add software to help you stop chasing your losses or make bets using emotion.

• Setting Monetary Limits: You can add daily, weekly, and monthly deposit limits, set loss limits, and max bet limits for more responsible gaming.
• Excluding from Real Money Gaming: There are usually tools for self-excluding from real-money gaming using self-exclusion, time out, or cooling-down periods.
• Reality Checks: This is a pop-up found mostly at UK casinos. You set time intervals when it should pop up so you can keep track of your playing time. It will also indicate your current session win/loss amount and casino balance.

Learning to play responsibly is a huge part of your gambling experience, and so we recommend choosing casinos with responsible gambling tools as part of your decision-making process.

Real-Money Casino Games Innovation

The software provider provides the theme, features, and tech for the casino games themselves. New casino operators must sign B2B partnership deals with these software companies to offer diverse games.

If you find a new brand that offers more software providers with more games, this could be a decision-making factor in signing up and testing it out.

• Online Slots: New online casinos often add as many software providers as possible to ensure a competitive game selection on launch day. Any casino opening with an inferior game selection will not persuade players to switch from already established casinos, making this a vital aspect of becoming a competitive newcomer worthy of player consideration.
• Live Dealer Games: Bringing the Casino to Your Home Live streaming with actual dealers is available, permitting a real-time playing experience. Interaction with the dealer boosts trust, giving you a land-based casino experience with real-time results.
• Game Shows: The best casino sites for live casino gaming enthusiasts usually host multiple live dealer software providers. Evolution and Playtech have the largest live games portfolios in the online gaming industry. Other brands like Ezugi and Pragmatic Play produce games in this niche that are just as innovative. New live dealer brands like CreedRoomz and OnAir Entertainment (a Games Global brand) are rising into the live casino games scene.
• Bingo and Lotto Games: Keeping to the theme of hosting many software providers, many of the latest brands entering the iGaming arena host a large selection of lotto and bingo games. Some are live games by TVBet and BetGames, which seem to be the most popular. There is also Quik Gaming entering the scene with roulette and blackjack lotto-style games to look out for. New casinos seem to be signing these brands up to offer players diverse ways to play bingo and lotto games.
• Virtual Sports: Online casino gaming includes virtual sports, a mix of casino games and sports betting. Inspired Entertainment, Pragmatic Play, Betradar, and Kiron Interactive are well-known brands. You can bet on and watch virtual football, horse racing, greyhound racing, basketball, and motorsports.

Ultimately, when considering a switch from your current online gambling site to a new one, it's important to assess the variety of gambling options the casino offers and whether it includes the casino games you enjoy.

New Sports Betting Platforms

The ultimate online casino experience has evolved to a point where gambling sites can offer both casino games and sports betting under the same balance. Around 15 years ago, many of the team here at Playcasino remember having to have two different platforms, one for sports and one for casino gameplay.

As the online gambling industry evolved, sports and casinos were on a single site, but we had to transfer our balance between sports and casinos.

Sports Betting and Casino Gaming Under a Single Balance

Thanks to improved technology, today's modern online gambling site offers sports betting and casinos, all from the same balance. You can also claim a deposit bonus, bonus code, and welcome bonus deals for sports and eSports.

Sports betting available includes

• Pre-Match or Pre-Race betting
• In-Play Betting
• eSports Betting
• Virtual Sports Betting

Offering both online casino games and sports betting for all-rounders, finding a new platform offering pre-market sports and live in-play betting markets will become an important factor in your decision to become a member.

New Mobile Casino Sites in Your Pocket

Most new online casinos are designed for mobile devices so that you can play your favourite games anywhere; no download is required. All established casinos use responsive platforms accessible via web browsers. However, some also come with desktop and mobile apps.

Mobile app downloads: You may see a brand new casino hit this page that you like the look of, but it does not offer an app download. Therefore, we suggest being patient rather than settling for a site without an app. Casino sites pop up all the time here, and one is bound to offer iOS or Android downloads.

Tip from the pros: Based on our more than two decades of experience in iGaming, web browser mobile casinos are just as good as using casino apps. You can save the login page to your smartphone or tablet home screen and have instant access. Even web browsers look like mobile casinos with apps. Once you set it up, you can access it via a shortcut on your device's home screen.

New Casinos with Crypto and Blockchain Tech

We all know that blockchain tech has been around for a long time. The casino industry was one of the first to adopt cryptocurrency tech and blockchain RNGs. However, they are not called RNGs in the crypto world. Instead, the RNG of the crypto world is the provably fair algorithm.

Provably Fair Algorithm

This algorithm offers an alternative to RNGs. You can check the results of every crypto session you play using software to verify the outcome of each game according to the algorithm. This feature is unavailable on standard real-money RNG games, so many casino players prefer playing crypto games.

The Truth About Anonymity

If you play at an online casino that operates under a licensing authority, you will need to undergo a KYC at some point. Therefore, what does anonymity mean when using cryptocurrency? It is all about the transaction itself.

You do not need to provide the casino with bank details. The casino gives you a public wallet address linked to your account to send funds. You can then cash out to your public address in your crypto wallet. No names or companies show up on statements, so who you are transacting with to the public eye is anonymous.

Cryptocurrency Casino Transactions

Below are some key decision-making factors when playing at new crypto casinos. We have used our extensive experience playing at crypto casinos to create the pros and cons of crypto transactions.

Advantages of cryptocurrency gaming:

✅ Private transactions using a public key

✅ You do not need to provide any bank details

✅ Most new online casinos accepting crypto have a cash-to-crypto deposit option

✅ Most online casinos pay out crypto transactions immediately

✅ For some players, the provably fair algorithm is more trustworthy versus RNGs

Disadvantage of cryptocurrency gaming

❌ Bitcoin transactions can take 1 to 10 minutes to show in your casino bankroll

❌ Casino bonuses using crypto are not available at casinos that accept crypto

❌ Fewer slot games are available because not all game developers accept crypto bets

❌ For those of you who want to play responsibly, some casinos' responsible gambling tools do not work with cryptocurrency

❌ Customer support may not be as helpful or responsive as you would like as they are new. This is rare, but it is a point sometimes overlooked.

The Future of Brand New Casino Gaming

Although the two new 'future of new casino' gaming technologies are still in their infancy, they are worth mentioning. You may soon see casinos featuring these technologies hitting our site's 'New Online Casinos' section.

• Virtual Reality: Picture this scene because it is the future. You slip on a VR headset and find yourself inside a VR casino replica of Las Vegas. You are not alone. The tables are full, and the bells of the slot machines ring out the fun. All of this is now possible for the new crop of web-based casinos.
• Metaverse Gaming: There are many theories about how Metaverse gaming will become mainstream. With the introduction of AI helping developers handle far more programming tasks, we may see these metaverse casinos sooner rather than later. You'll put on your VR headset, enter a room full of slot games, and play side by side with other players. Multi-player online poker will probably also use the same concept as live dealer games.

Sometime in the not-too-far future, you will be considering these two technologies when they begin to hit the online gambling scene. It is already starting with software providers. For example, Evolution has its Gonzo’s Treasure Map, a follow-on from the discontinued Gonzo’s Treasure Hunt.

AVOIDING ROGUE NEW ONLINE CASINOS

Gambling online accounts for more than €41 billion worldwide. It’s no surprise that those rogue new casinos are springing up from time to time. How can you tell whether a casino is legitimate?

When searching for a new online casino, add these to your checklist to ensure you are considering a reputable brand and platform:

• Licensing: Ensure the new casino is licensed. Check the logo at the bottom of the site.
• RNG testing: Check the casino's gaming software to ensure it is tested for accuracy and fairness. (Crypto casinos using provably fair algorithms operating under a licensing authority are usually exempt from this rule because you can verify results yourself)
• RNG testing company certificates: Look for certificates from brands that work with casinos using RNGs. GLI, eCOGRA, iTech Labs, BMM Testlabs, and QUINEL are some of the most well-known leaders in the online casino game RNG testing space.
• Casino platform and brand transparency: Consider how transparent the operator is. In the footer, there should be a name for the casino's company and a business address.
• Is the casino contactable? Ensure there are live chat and email options. Some casinos will also offer a telephone number. Casinos that provide vague information and do not reveal these details could be trying to hide something. As such, you should choose an alternative platform that is more open about its operations.
• What are others saying about the casino? You should always perform a quick web search to see what other players say about the platform. As it is new, there may not be much to go by. However, if feedback suggests the casino withholds bonus conversions or does not pay out winnings, you should avoid these casinos. Trustpilot is one of the most trustworthy.
• Playcasino reviews: If you want to play at a trustworthy online casino, read our casino reviews. Each comes with a casino rating from players who have tried and tested the platform. On top of this, the reviews give you an unbiased account of the casino with pros and cons included.

Top Three Licensing Authorities

The key feature of these three licensing authorities is that they offer player complaint services and meditation. You can complain to the licensing authority if you cannot resolve a casino dispute. Free legal mediation services will be provided if your complaint warrants further investigation.

• United Kingdom Gambling Commission: The UKGC is for players from the UK only. However, some top casinos operating under the UKGC, like 10Bet and PlayOJO, also hold an MGA licensing certificate. British gambling laws under the Gambling Act 2005 fully protect UK players. All casinos must offer customer support and follow through on all complaints.
• Malta Gaming Authority: The MGA is the best online global gambling licensing authority. It does not focus on a single country. Instead, this authority offers casinos from countries without domestic licensing the chance to show that the platform is trustworthy. Much like the UKGC, all casinos must offer customer support and answer all casino complaints. New Zealand and Canada players generally choose MGA casinos if they gamble using NZD or CAD.
• iGaming Ontario: The AGCO licenses all internet casinos through a subsidiary, iGaming Ontario. New casinos and game developers wanting to operate in the Canadian province's Ontario iGaming market must follow strict rules to focus on player protection. Its framework is virtually the same as that of the MGA and UKGC.

Two More Well-Know Licensing Authorities

• Curacao: If you are looking for a new crypto casino, this is the best licensing authority. Although the downside is that player support is not quite as good as that of the UKGC, MGA, or AGCO, with no free mediation services, the authority does impose some strict rules on gambling platforms and game developers under its framework. It has also made some major improvements to its system, such as improved AML checks and due diligence on operators.
• Kahnawake Gaming Commission: The KGC offers player protection for players at online casinos in Canada. The organization uses four licensing frameworks to oversee internet casinos: the Interactive Gaming License (IGL). Kahnawake runs the authority on Mohawk territory, and there have rarely been any complaints against its framework. There are generally not too many new Canadian online casinos released under the KGC, but some do pop up from time to time.

The risk of not playing at a casino operating under licensing authority is too high. Many of these casinos may prevent you from contacting them, especially when they close your (winning) account without warning or explanation. This is why you must look for casinos that hold a reputable license.

Depositing and Withdrawing Funds in New Casinos

When considering a new casino, the platform’s reputation is a key consideration. However, there are a few other things to keep in mind as well, including the following:

• Payment options. What type of payment options are available at the casino? Do certain bonuses require you to use a particular payment option? What are the fees associated with using credit cards, e-wallets, or other payment options?
• Withdrawal options. How easy is it to withdraw funds? Many of the modern online casino sites offer super-fast withdrawals. Commonly, your cash is processed within 0 -24 hours, with some taking as little as one hour. Ensure you know what the timeframes are as well as any situations that may cause delays.
• Withdrawal Turnover: This is an important point to look out for. If you see new casino brands that require you to play through your deposit 5x before you can request a withdrawal, this is generally an unfair condition. Casinos with 0x and 1x are your best options. Some come with 3x turnover, right in the middle of being a fair versus unfair withdrawal turnover.

High Rollers

New online casinos catering to high-rollers can be tough to find. This is because they need to limit their risk. However, this also depends on whether the operator is well-backed financially.

Maximum Withdrawal Limits

If you are a high roller, a good new casino for you must offer high withdrawals to cash out large sums. Sometimes, you may need to build a rapport with the casino to work up the VIP ladder, where high withdrawals are available.

You will also need to check that the tabletop games offer high-roller betting action and that the slots allow you to spin the reels with high maximum bets.

Budget Players

In contrast to high rollers, casinos must also cater to budget players. That usually means plenty of free spins, bonus deals, and deposit match offers to extend the time you can play slots or table games. There are also a couple of other considerations.

• Minimum Deposit Limits
• Minimum Withdrawal Limits

As a budget player, withdrawal limits, games with low minimum bets, and plenty of bonus offers with low minimum deposit amounts to claim bonus deals like free spins and deposit match offers are going to play an important role when choosing a new casino platform.

Customer Support at New Online Casinos

Customer support is another important factor you need to consider when choosing new online casinos. There is little point in signing up for a new casino if there is no live chat or email support service. Make sure you ask yourself these questions or test the casino in each area to ensure the casino offers good customer support.

Questions to test customer support:

• Does the new casino offer online live chat, telephone, or email support?
• If so, how easy is it to reach someone?
• Does the casino customer services team respond quickly to emails and answer phone calls promptly without an extended wait time?

Other areas you should browse on the casino are the FAQ sections and the footer to see if there is additional self-help information you can find without contacting customer services. This will also help you get to know the casino.

NEW CASINOS FAQ